Motabilityireland Reviews 48

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The staff, especially Tommy was so attentive and patient with us. We were very happy with the service we received. Collecting us from Heuston and bringing us back was a very stressfree experience. Tha... See more

Company replied

Rated 5 out of 5 stars

From start to finish Tommy and all the team made it so easy for us to purchase our car,communication was excellent and everything was spot on when we collected our car.Thanks Terry Grant.

Company replied

Rated 5 out of 5 stars

Great job from all the Team but specially great stuff from (Tommy ), He was very helpful, professional and available all the time when I needed him, I am very grateful to get my Van properly done for... See more

Company replied

Rated 5 out of 5 stars

Ford Tourneo Connect Wheelchair We met Tommy at the Irish Motor Neurone Disease Association AGM where he was so helpful. When the time came to purchase an adapted vehicle Tommy went above and beyond... See more

Company replied

Company details

  1. #1 of 1 best companies in Motor Vehicle Dealer

Written by the company

Motability Ireland is Ireland's leading conversion company of vehicle adaptations for disabled drivers and passengers. The company is based in Ashbourne Co. Meath and is the largest supplier of wheelchair accessible vehicles for sale & hire


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent sales and service

Second car from Motability Ireland and yet again they never fail to impress. Personal experience for wheelchair users is hard to find but with Motability Ireland they ensured that they made sure to understand husband requirements, delivery of car for test drive and delivery once sale complete. Highly recommend

19 September 2025
Unprompted review
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Reply from Motabilityireland

Hi there, thanks so much for sharing your experience. We're very happy to hear it was a positive one again.

Rated 5 out of 5 stars

5 Star Service

Top Class Service

16 September 2025
Unprompted review
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Reply from Motabilityireland

Great to hear! Thanks so much for your quite review

Rated 5 out of 5 stars

Easy booking.High quality service.

Easy booking.
Good customer approach.
Job done, clean!!! and within the brackets time given, some time early.
Any staff member is willing to help - just ask.
Very impressed.
PS
Recommend with high regard.

23 May 2025
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Reply from Motabilityireland

That's so great to hear! Thanks so much for your kind review

Rated 1 out of 5 stars

Not trust worthy people I came there 2 time to purchase a…

I came there 2 time to purchase a wheelchair vehicle. Both time they disappoint me. Put up the deposit both time gime me 2 weeks time to collect the car but after then no response. They show you this your car but after then you have to follow the seles representative. Very poor service. Not happy with them

1 January 2025
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Reply from Motabilityireland

Hi there, we're very sorry to hear about your experience. In order for us to continuously improve our customer service we would appreciate if you could get in contact with us at (01) 8359173 to see how we can improve for next time. Thank you very much,
The Motability Ireland Team.

Rated 2 out of 5 stars

Too expensive

Too expensive

1 September 2025
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Reply from Motabilityireland

Hi there, we're very sorry to hear about your experience. In order for us to continuously improve our customer service we would appreciate if you could get in contact with us at (01) 8359173 to see how we can improve for next time. Thank you very much,
The Motability Ireland Team.

Rated 1 out of 5 stars

Left car with them and then they told…

Left car with them and then they told me that they would not be able to fix it so the sent it back to me with my air bag cut off well let me tell you they said it could not be fixed let me tell you it can they just did not want to do it and charge me to bring it back to me will not be recommended to a living person they said I sent it up to them like that how could I I’m not a macanic shame on than

3 July 2025
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Reply from Motabilityireland

Hi there, we're very sorry to hear about your experience. In order for us to continuously improve our customer service we would appreciate if you could get in contact with us at (01) 8359173 to see how we can improve for next time. Thank you very much,
The Motability Ireland Team.

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, fast and without unnecessary complications

14 July 2025
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Reply from Motabilityireland

Hi there! Really glad to hear you had a positive experience with us

Rated 1 out of 5 stars

Approached and visited their head…

Approached and visited their head office in Ashbourne with the view of purchasing a new wheelchair adapted vehicle and trading in my own current one. Sales man on the day was helpful and seemed very interested. He said he would get back to me and my family and this never happened. We followed up with several emails and phone calls, but we were essentially fobbed off and ignored. Very disappointing and very bad customer relations, and unfortunately was left with no choice but will not be returning in the future to get my custom.

13 December 2024
Unprompted review
Motabilityireland logo

Reply from Motabilityireland

Hi there, we're very sorry to hear about your experience. In order for us to continuously improve our customer service we would appreciate if you could get in contact with us at (01) 8359173 to see how we can improve for next time. Thank you very much,
The Motability Ireland Team.

Rated 5 out of 5 stars

Very grateful to Motability Ireland LTD…

Very grateful to Motability Ireland LTD and especially Tommy for the purchase of the Peugeot Horizon. I turned to Tommy for advice on buying a used car and he offered me a wonderful car in excellent condition. The car was fully prepared for sale. Tommy helped me with all the paperwork. He accompanied the purchase of the car from start to finish, for which I am very grateful! I am sure that if I buy my next car, it will be Motability Ireland!!!!

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Ford Tourneo Connect Wheelchair

Ford Tourneo Connect Wheelchair
We met Tommy at the Irish Motor Neurone Disease Association AGM where he was so helpful. When the time came to purchase an adapted vehicle Tommy went above and beyond to acquire a pre owned vehicle to the specification we required! Tommy was so helpful throughout the entire process and continues to be post purchase! Tommy made a difficult circumstance a positive experience and we as a family are so grateful!
Amanda and family

28 February 2025
Unprompted review
Motabilityireland logo

Reply from Motabilityireland

Thank you Amanda for your kind words for Tommy. Safe motoring from all the Motability Ireland team :)

Rated 5 out of 5 stars

Superb!

I've had dealings with repairs, sales and after sales over the last while and all I can say is what a great company to deal with. Very straightforward, willing, knowledgeable and helpful in every way. Nothing was too much and even in a couple of things I was concerned about the reply was always don't worry we'll sort it out which they did. Genuinely and highly recommend them. Thank you.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

Volkswagen Caddy Maxi Life

I bought a Wheelchair adapted Volkswagen Caddy brand new from Motability Ireland and dealt mainly with Mr Alan from Sales Department.
Very professional and helpful gentleman. I would strongly recommend buying from this company.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company from…

I highly recommend this company from start to finish couldn't do enough for me and my son's vehicle to chose the right one ..Tommy is unbelievable and extremely helpful friendly and couldn't do enough for me... definitely be staying with this company...thank you to you all

19 September 2024
Unprompted review

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