Mostbet Official 

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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

I am facing a serious issue with my account (ID: 259330932). Even after completing a successful live Zoom video verification on 30.10.2025 at 14:20 GMT+6, my account remains blocked. I have submitted... See more

Company replied

Rated 2 out of 5 stars

Hi, My ID is 276808604, and my account was frozen after winning a bet. I sent all the necessary documents for verification; they even said a video conference call wouldn't be necessary. Why is it t... See more

Company replied

Rated 1 out of 5 stars

Subject: Withdrawal Delay Complaint – Account ID 28837911 Hello, My account ID is 28837911. According to your platform rules, withdrawals should be processed within a maximum of 72 hours. Howe... See more

Rated 5 out of 5 stars

Thank You for Account Verification Dear Mostbet Support Team, Good day. I would like to sincerely thank you for your support and assistance throughout the verification process. My... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Bookmaker
  3. Gambling Service
  4. Online Sports Betting Vendor

Written by the company

Huge bonuses for new players 20+ languages 20+ currencies Official Website - mostbet.com


Contact info

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mostbet is scammed me Gaming I'd 230278258

Mostbet is scammed me Toady i am withdrawal Amount ₹44000.00 but deposit only ₹4400.00 created ticket but ticket status show closed .
And 3 deposit pending today
10000.00
10000.00
2500.00
And from09.03.2026 to till date total pending is ₹103530.00 but Mostbet not says any one word to mostbet agent .
How ever today is enough is enough mostbet agent is just doing time pass with players they give only assurance not problem solve .
I don't know how to recover my withdrawal and deposit i am harassing and very disturbed from mostbet and my self.
Note :
Dear Mostbet Team,

You are doing an awesome job, and I truly appreciate your services. However, I would like to bring to your attention an issue I recently faced.

One of your agents has cheated a customer, which is very concerning. Despite this, I still feel positive about your platform and have recommended it to my friends and colleagues. That’s why I trust that you will take this matter seriously.

I kindly request you to investigate this issue thoroughly and resolve my problem as soon as possible. I have been waiting for a response and would appreciate your prompt action.
Yet not replying mkstbet
Looking forward to your support.

What happened mostbet still i am waiting your reply

30 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Rabindra Kumar Panda!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Rated 1 out of 5 stars

𝙶𝚊𝚖𝚒𝚗𝚐 𝚒𝚍 269813600 𝚗𝚘𝚝 𝚛𝚎𝚌𝚎𝚒𝚟𝚎𝚍…

𝙶𝚊𝚖𝚒𝚗𝚐 𝚒𝚍 269813600 𝚗𝚘𝚝 𝚛𝚎𝚌𝚎𝚒𝚟𝚎𝚍 𝚠𝚒𝚝𝚑𝚍𝚛𝚊𝚠𝚕 15/03/2026 𝚘𝚏 4505 𝚊𝚗𝚍 19/03/2026 𝚊𝚖𝚘𝚞𝚗𝚝 5000
𝙲𝚘𝚗𝚝𝚊𝚌𝚝 1000 𝚝𝚒𝚖𝚎𝚜 𝚖𝚘𝚜𝚝 𝚋𝚎𝚝 𝚌𝚑𝚊𝚝 𝚋𝚞𝚝 𝚝𝚑𝚎𝚢 𝚜𝚊𝚖𝚎 𝚛𝚎𝚙𝚕𝚢 𝚏𝚒𝚗𝚊𝚗𝚌𝚎 𝚝𝚎𝚊𝚖. 𝚆𝚘𝚛𝚔𝚒𝚗𝚐 𝚟𝚎𝚛𝚢 𝚟𝚎𝚛𝚢 𝚌𝚑𝚎𝚊𝚙 𝚜𝚒𝚝𝚎

15 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Sunil!

We're always interested in getting to the bottom of a situation.

We have carefully checked the information.

1) The withdrawal has been successfully confirmed by the Bookmaker (Amount: 5000 Date 19.03.26).

To find information about the lack of funds out on the client's details, the client needs to contact his bank with a unique transaction number 607800306242.

If the bank cannot find funds using this code, the client must provide a screenshot of the official response of the bank based on the results of checking the code, showing all transactions to date, stamped and signed by the responsible person at the bank.

1) The withdrawal has been successfully confirmed by the Bookmaker (Amount: 4505 Date 15.03.26).

To find information about the lack of funds out on the client's details, the client needs to contact his bank with a unique transaction number 607526001429.

If the bank cannot find funds using this code, the client must provide a screenshot of the official response of the bank based on the results of checking the code, showing all transactions to date, stamped and signed by the responsible person at the bank.

Please also attach a bank statement in PDF format to the email, showing all transactions from 15 March 2026 to the present day.

We recommend linking your email to your game account for communications.

Have a nice day!
Best regards, Mostbet.

Rated 1 out of 5 stars

Useless betting company

Useless betting company, they've denied my withdrawal for five days in a row, I won a lot and almost lost all immediately, their agents are very useless telling you about a payment process they can't do anything blah blah, they even don't know the real problem with your account from it's blocked to ignore the message account is ok, payment processing errors that their support team is looking at and they immediately expect a rating. This site is a scam be sure to deposit but when it comes to withdrawal you'll be frustrated extremely. It's only that there's no quarter a star rating, I have to work with a one star. Very useless gaming site, ignore Mostbet

25 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Michael Njuguna!

We are sorry that you have a negative impression of our service.

We always strive to help you and get to the bottom of the situation.

We have forwarded your request to the finance department and have received a response: "The operation has been cancelled by the provider. We recommend the client to try again to withdraw to other details or use another payment method.".

Please note that you can only withdraw funds to the same account from which you made your deposits. We do not impose any restrictions on withdrawals. However, if you wish to withdraw funds to different accounts or using different methods, you must first make a deposit using the new account information or method.

Please use any other payment method.

Have a nice day!
Best regards, Mostbet

Rated 1 out of 5 stars

Mostbet account with limited stake.

My betting ID .is 259777484. mostbet frozed my account for several months and finally undrozed it after lots of info provided on identity verification.behond there was no reall reason why d account was frozen for over 4 months the account has now been limited from stalking games yet the company cant provide reason form limiting my account.to.1.2$.everytime is one problem or the other with mostbet .the public should just watch it.i equally know u might completely ban my account for exposing ur inguinuety because u have done it to people i know..i will still be here to further expose you..

10 January 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello Dear Ijeli joseph!

We’re sorry you had a negative impression.

According to our rules, the Bookmaker Company may limit the maximum bet, odds on certain events, as well as limit or increase the maximum bet, odds to a particular client without parameters and explanation.

You will be able to apply for an increase in the limit in 3 months from the date of unfreezing the account. To do this, you will need to send a request to id@mostbet.com.

Have a nice day!
Regards, Mostbet.

Rated 1 out of 5 stars

Gaming id269xxx600

Gaming id 269813600
?most bet p mera withdrawl 15/03/2026 ka 4505 aur 19 march ka 5000 abi tak pending h aur reply d rhe h finance team ispe kam. Kr rhi h maine unhe bola withdrawl mt kro gaming account m. Add kr do bt gaming account m. B amount add ni kr rhe h

15 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

नमस्ते, प्रिय सोनू!

हमें अपनी समस्या बताने के लिए धन्यवाद! यह बहुत परेशान करने वाली है। इस पर हमें पूरा ध्यान देने की ज़रूरत है।
कृपया अपनी अकाउंट ID दें ताकि हम आपकी समस्या देख सकें।

शुभकामनाएँ, मोस्टबेट।

Rated 1 out of 5 stars

UPDATE 27.03.2026

I do not accept this generic response. Clause 2.9 (60-day check) is intended for suspicious betting patterns, but my account has NO winnings. You are unlawfully withholding 34,200,000 UZS of my OWN PERSONAL DEPOSIT.

This is a violation of international Anti-Money Laundering (AML) standards and player protection laws. I have already submitted a formal dispute to the Curacao eGaming Commission.

Release my personal funds immediately. Mostbet is using "verification" as a pretext for financial theft.

27 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Firdavs Shoimov!

We’re sorry you had a negative impression.

We understand, it is unpleasant that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts.

In our company, verification may take 60 or more (in rare cases) days. The verification period is specified in our rules, and by registering on our site, you agree to them.
Checking an account is a whole range of different actions, the timing of which varies, and therefore the above time is laid. Nevertheless, our specialists make every effort to get it done faster.

Upon completion of the verification, you will receive a notification to your contact email address.

Have a nice day!
Best regards, Mostbet.

Rated 1 out of 5 stars

Winning bet delayed 10+ days

Winning bet delayed 10+ days - misleading support response

I placed a cricket bet on the Tusker vs Lions match (CSA One-Day Cup).

Bet: Team 2 total runs UNDER 267.5
Result: Lions scored 265 → This is clearly a winning bet.

Despite this, my bet has been kept in "Pending" status for over 10 days.

Customer support keeps referring to Rule 2.10 without giving any clear explanation. I have received multiple contradictory responses:
- One says no action can be taken
- Another says it will be calculated with delay
- Another says I am “100% guaranteed” to receive my amount

This is extremely concerning and unprofessional.

There is no valid reason to delay settlement for such a simple and completed market.

I am expecting full payout of ₹39,040 as per the odds. If this is not resolved immediately, I will continue escalating this issue .

“I have full screenshots of the bet slip, match result, and chat conversations as proof.”

Providing details publicly as requested

Game id : 271955658
Bet slip Id : No 1444321874

Update:

Mostbet has now responded stating that my winning bet is “frozen” under Rule 2.10 and that I must wait for verification.

However:
- No reason for the verification has been provided
- No timeline has been given
- The match result is already clear and the bet is a confirmed win

This lack of transparency and indefinite delay is highly concerning.

I request:
1. A clear reason for placing this specific bet under verification
2. A defined timeline for resolution
3. Immediate settlement if no issue is found

If this is not resolved promptly, I will escalate this matter further with full documentation.

This is not acceptable for a legitimate winning bet.

27 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Jeevan abhilash.p!

We’re sorry you had a negative impression. We understand, it's unpleasant that the coupon is frozen. At the same time, we act strictly within the established rules.

In accordance with section 2.10 of our rules, we may verify bets on sporting events. By registering, you agree to our rules.

You will need to wait for our experts' decision. Once the verification is complete, we will send you a notification. Thank you for your patience.

Sincerely, Mostbet

Rated 1 out of 5 stars

placed a bet on “Total Throw-Ins Over…

placed a bet on “Total Throw-Ins Over 34.5”, but the result was settled incorrectly.
Account ID: 222984731
Bet Slip ID: 1444919180
During the match, the throw-in count clearly crossed 34.5, but my bet was still marked as lost. There was no clear explanation of how the final count was calculated.
I contacted support, but I only received a generic response without any proper proof or detailed breakdown of the throw-ins.i have checked on all stats showing site there is 36 total thrown but you are counting it 34 and I have mailed also but there is no reply
If a different counting system is used, it should be clearly explained before placing the bet. Right now, this feels misleading and unfair.
I request Mostbet to review this case properly and provide a clear explanation or correct the settlement.

22 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Aman Pandey!

We are very sorry that you have had a negative experience.

At the same time, we operate within the established rules.

The final score of the match was 17–17; the result was determined in accordance with Section 7.1 of our rules.

More detailed information is available on our website.

Any potential player can review the rules before registering. By registering with our bookmaker, you agree to these rules.

Have a nice day!

Sincerely, Mostbet.

Rated 1 out of 5 stars

i recommend do not use mostbet they are scams

i recommend do not use mostbet i have very very bad experience they are scams, i can not withdraw money i used all methods to deposit and then to withdraw but still processing. i contacted support on telegram same answer "need to wait" strongly recommended Do not play Scam scam scam scam

25 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Avni Vitia!

We don't want you to have a bad experience chatting with us. Let's figure it out! Please send your account ID. We'll pass on this information to our team and they will look into the issue further.

We'll get back to you soon.
Yours, Mostbet.

Rated 1 out of 5 stars

Everybody Mostbet Scam Money 🚩🚩🚩

Everybody Mostbet Scam Money 🚩🚩🚩

This is my final warning regarding my unresolved withdrawal issue.
My withdrawal is marked as completed, but I have not received the funds. I have contacted support multiple times, but no response has been provided. Do not Solve my Issue
Account ID: 272886862
If this issue is not resolved within 48 hours, I will take further action by reporting this case to Social Media.

23 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello,

We’re sorry you had a negative impression. We're always interested in getting to the bottom of a situation.
Your request is being processed. We will get back to you as soon as we receive new information. Thank you for your patience!

Have a nice day!
Best regards, Mostbet.

Rated 1 out of 5 stars

Lack of Response After Document Submission

Simply 5 months trying to verify my documents. I sent everything that was requested, and they simply stopped responding to emails.

1 February 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Denilson!

We have checked the information and are pleased to inform you that your account was unfrozen on 27 March 2026 following the verification process.

It would be appreciated if you could confirm that the problem has been resolved.

Have a nice day!
Best regards, Mostbet

Rated 1 out of 5 stars

Very unfair experience with Mostbet.

Very unfair experience with Mostbet.

I placed bets on the Morocco vs Senegal match, which initially ended 1-0 and was settled as a loss. However, the official CAF decision later changed the result to 3-0 in favor of Morocco due to Senegal’s forfeit.

Despite this being the final and official result, Mostbet refused to resettle the bets or provide any refund, claiming they only consider the result at the end of the match.

This is very disappointing, especially as a long-time customer who trusted this platform. Other betting companies have handled similar situations more fairly by offering refunds or resettling bets.

This raises serious concerns about fairness and customer treatment.

I would not recommend this platform based on my experience.

17 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Mounir Bakali!

Please send your account ID and coupon number. We'll pass on this information to our team and they will look into the issue further.

We'll get back to you soon.
Yours, Mostbet.

Rated 1 out of 5 stars

I cannot withdraw my money from…

I cannot withdraw my money from Mostbet.

I have been trying to withdraw 69,000 KZT for several days. I used different methods (VISA, Kaspi, mobile payment), but all requests are constantly canceled.

Support only gives template responses about “bank technical issues” without providing a real solution or timeframe.

Previously, withdrawals worked fine, but now none of the methods are working.

Please resolve this issue and process my withdrawal. Otherwise, I will escalate this complaint and post it on multiple platforms.

20 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Диана Махсудова!

We agree that it's not a pleasant situation. It would be great if could you send your account ID. We'll help you figure everything out.

We're always here to help!
Mostbet team.

Rated 1 out of 5 stars

Withdrawal declined

I have been having issues with withdrawal from my account id-272108914 and name Teresia Morin Kanyiri. I have tried reaching the support team and they are giving me the same feedback from different support teams. They been telling me to wait for 72 hours everytime and its rejected afterwards. They are not giving me reasons to it. I have done this 5 times each gime waiting 72hours. Been more than a week same thing everytime

19 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear triza njeri!

We are sorry that you have a negative impression of our service.

We always strive to help you and get to the bottom of the situation.

We have forwarded your request to the finance department and have received a response: "The operation has been cancelled by the provider. We recommend the client to try again to withdraw to other details or use another payment method.".

Please note that you can only withdraw funds to the same account from which you made your deposits. We do not impose any restrictions on withdrawals. However, if you wish to withdraw funds to different accounts or using different methods, you must first make a deposit using the new account information or method.

Please use any other payment method.

Have a nice day!
Best regards, Mostbet

Rated 5 out of 5 stars

So creative and young minded... I recommend highly recommend 👍

Everything is fine except withdrawal issues realy annoying..

But there's no platform prise their members like mostbet... Respect to youth minded

22 December 2025
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Ahmed Abduahaltif!

Thank you for your feedback and high rating! We're very pleased that you choose and recommend Mostbet.

Your feedback helps us grow and become better, ensuring that you only have positive emotions from using our service.

Your Mostbet.

Rated 1 out of 5 stars

They never allow me to withdraw my…

They never allow me to withdraw my money. After they deposited my money which took them over 30 days to my account, they are now declining my withdrawals. This is the respond from operator "The "Rejected" status means the money has been returned to your gaming account. Now let me explain why this might happen.

Most often, requests are rejected due to technical reasons. For example, the website is undergoing maintenance and the payment system is unable to process the request. I recommend waiting a bit and then retrying the withdrawal request.

You can also withdraw money in parts (by dividing a large amount into smaller amounts).

If you need the money quickly, create a new request using another payment system. Note: Money can only be withdrawn using the same banking details you used for the deposit. I had done it for this."so I did as he said again they reject it and fail to respond. I guess is high time i delete my account from this operators. I need my money back and delete my account asap. Id 270319812

17 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Wilma!

We're sorry that you've encountered this problem

We have carefully checked the information. Your withdrawals have a successful status.

To delete your account, please contact us via online chat.

Have a nice day!
Best regards, Mostbet

Rated 1 out of 5 stars

Majhe bank account bankwale ne freeze…

Majhe bank account bankwale ne freeze kele aahe karan mi mostbet madhun paise withdraw karto mostbet game ha india madhe kaaydeshir aahe ha mi bank madhe kay sangu

16 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

नमस्कार, प्रिय क्लायंट!

ही परिस्थिती उद्भवल्याबद्दल आम्हाला वाईट वाटते. खात्री बाळगा, आमच्या बेटिंग कंपनीमध्ये असे सहसा घडत नाही.

कृपया तुमच्या समस्येचे तपशीलवार वर्णन करा जेणेकरून आम्ही हे शोधू शकू. आणि कृपया तुमचा अकाउंट आयडी पाठवा. आम्ही त्यात लक्ष घालू.

तुमचे, मोस्टबेट.

Rated 1 out of 5 stars

This platform don't even deserve a…

This platform don't even deserve a star, I my gaming ID 272305108,i never trusted them in the first place so I deposited as low as 500 naira, I placed two bet and I won the both of them, then I decided to place a withdrawal, boom, I got a message that my account Is frozen,and now there are requesting for my Telegram ID, a selfie with My Id card, a selfie with My bank card,
Which I already did, do you know the funny part there didn't respond to the mail, probably there would use my ID and my face and my bank card to commit fraud, dont ever trust them there are fraudulent

15 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello, Dear Derick!

We’re sorry you had a negative impression.

We understand, it is unpleasant to find out that your game account is frozen. At the same time, we act strictly within the established rules. Account verification is carried out in all bookmaker companies as one of the security measures for clients’ accounts.

As part of the verification process, it is necessary to provide documents and get a video call. All letters from users are processed in order of receipt. Please wait for a response from our colleagues at id@mostbet.com. They will provide you with all the necessary information about the verification procedure, stay in touch with them.

Have a nice day!
Best regards, Mostbet.

Rated 1 out of 5 stars

⚠️🚨🚨 NO WITHDRAWALS!!

⚠️🚨🚨 POSSIBLE FRAUD
🚨⚠️No withdrawals with MOSTBET!!!!!⚠️🚨
I have made multiple deposits no issues, even once when the deposit wasnt shwoing they solved the issue right there and then, but when i attempted to request a withdrawal for the first time they froze my account .
It started with me trying to add my phone number which needs an SMS for confirmation but i havent received the SMS , when i raised a ticket they kind of deactivated my account and they sent me an email stating they resolved the issue!
I will keep this comment updated if they actually gave me my account back , if not please avoid this platform at any cost!

ID: 272393944
Requests made : RS00358844 & SR00358773 (last one is still pending)

14 March 2026
Unprompted review
Mostbet Official logo

Reply from Mostbet Official

Hello!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

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