Mosso Reviews 272

This review is in regard to the customer service resolution. They solved my concerns quickly and provided a full refund in a speedy manner after it was found out the payments were deducted by mistake.

Unfortunately I didn't realise this was a continuous subscription. Too expensive for me to continue. Have cancelled.

Very useful information I think it will be helpful for me

Good app, to really restarting branding yourself, i recommand it. Plus they have the palette color "scan" to verify if the clothes you will buy matching you color type 😊

I thought the analysis would be absolute but I find if I answer the questions a little differently I get a different outcome, for example I have highlighted hair so I could say blonde, but my natural color is light brown. I think I have dark brown eyes but it didn't seem to fit in any category. Most of the clothing to choose from is too warm for Texas. Also I'd rather see more high end choices. On the plus side I found a blue jumpsuit on sale from Soft Surroundings, a place I'd never go to. After filling out my initial profile I wanted to go back and add a photo but I couldn't see a way to do that.

It seems ok but not for me cancellation was easy but waiting for part refund.

I like the way you put things together for not only colors,metals and accessories

They were efficient, fast, and friendly when I needed to cancel. I do hope to subscribe at some future time. Thank you.

I’m not 100% certain that I have the correct colors analyzed for me but I will try it and see if I’ve just been doing things wrong this whole time!! I just started and so far all of the other aspects seem to be spot on! The application is super easy to navigate too!

It’s hard to evaluate, I’m still learning but this looks very nice and something I will definitely enjoy using!

I don’t feel like the product reflects collections suitable for a 65 year old woman. The $20 paid to get a list of colors and to upload photos of me in clothes that I don’t have yet really is a waste. I must have miss understood how the program works or it was not clear before ordering.

Helped me to know my colors and a better style for me to wear in the future and to maybe feel better about myself. Also find a better lifestyle for me

I’m just starting but I already feel more confident and have more direction.

Very helpful customer support, can recommend.

I never signed up for this and have been charged twice for something I never used.

They took my money and i was never able to register. They said technical difficulties which they never resolved so i was never able to utilize the service and they didn’t refund my money even after I made many requests that it didn’t work and to give me a refund. Going through my bank now.

Not worth it

Not worth the subscription fee and it really seems like you can never unsubscribe
They just charge your bank account every month
I want a refund and cancel my subscription

Got the app on a Friday, realized I really did not want it, 4-week plan. Ask to have the application canceled and refunded. Their reply: Regarding your refund request, while we're unable to offer a full refund, as a gesture of goodwill, I can offer a 25% partial refund on your latest payment. I app really doesn't help you with clothes options, just shows what might look good on you. No store or when to buy just fashion looks. So, NO refund, paid for nothing.

First, I did not see where I was signing up for an expensive "subscription"--my bad, as apparently I didn't read (or even be able to find the "fine print"). But I have tried so many ways to cancel this subscription, to no avail. There is nothing in my profile on my app to "cancel" or even access billing.

I love the fact that I’m able to look good feel good about wearing certain clothes