Mortgage Links Reviews 

117
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their amazing expertise, dedication, and professional approach, making complex processes feel manageable. Reviewers highlight the exceptional service, noting how advisors clearly explain options, secure the best deals, and go above and beyond to guide them. Many appreciate the responsive and supportive customer service, ensuring a straightforward and stress-free journey. Customers frequently commend the clear communication and quick responses from the team, which significantly contributes to a smooth and efficient process. People also value the personalized support and patience shown, feeling confident and well-informed throughout their mortgage journey, especially first-time buyers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the outstanding and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lauren from mortgage links has been our mortgage adviser for our current house purchase and is absolutely amazing. She talked us through all our options, found the best deal and when a better rate bec... See more

Rated 5 out of 5 stars

As a first time buyer, we had very little knowledge about mortgages, and Mortgage Links Advisors made the whole process so much easier. They took the time to clearly explain what a mortgage is, how it... See more

Rated 5 out of 5 stars

We had a great experience working with James. From our first meeting to when we were ready to go ahead with the application process. He was friendly, helpful and easy to talk to. He always responded q... See more

Rated 5 out of 5 stars

After seven years of renting, buying our home felt like a daunting challenge — but Lauren made it possible. She went above and beyond to guide us through every step of securing a mortgage to purchas... See more


Company details

  1. Mortgage Broker

Written by the company

Fee Free Mortgage Advice. Fast & friendly mortgage advice designed to save you time and money. Whether you’re a first time buyer, looking to remortgage an existing property or buying a new property we would love to help you. With over 100 years of combined mortgage experience, we’ll research the best mortgage from our panel of over 90+ lenders and thousands of mortgage products to find the best fit for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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4.9

All reviews

(117)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

James was great

James was great, he made us feel really comfortable and he was super friendly and knowledgeable. He helped us to prepare for the meeting by letting us know which paperwork was needed. Smooth easy mortgage change and an excellent mortgage deal thank you so much 😊

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Kate from Mortgage Links provided great service for buying our first home

Kate has been fantastic in supporting us with getting a mortgage for our first home. She explained everything clearly (even when we had questions that may have been silly!), kept us informed on where we were with the process, and we felt a lot more confident in making decisions with her support. We'd definitely recommend her to friends and family in the future. Thanks, Kate!

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant at what she does!

Kate was fantastic from start to finish of our remortgage. Extremely knowledgeable, super proactive and kept us in the loop at all times. We wouldn't hesitate to re commend Kate (in fact we have done to several family and friends!) And will definitely be using her in the future!

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Very happy first time buyers

James was very helpful and provided a great service! He got us through the mortgage process on our first house very smoothly and has been on hand to answer any questions we had about the whole process along the way. Would highly recommend Mortgage Links.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service and I highly…

Exceptional service and I highly recommend. I dread sorting out the mortgage and Kate makes it easy every time. Kate was aware of my fixed term coming to an end and contacted me so that I avoided moving onto a standard rate. I honestly could not do this process without her. Kate is extremely responsive and informative. I would never go anywhere else and neither should you!

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I was recommended Kate’s services by a friend and I’m so glad we used her to get our mortgage. She was so helpful and friendly and took the time to chat through and explain the things we didn’t understand as first time buyers. Would 100% use her again and have already gone on to recommend her myself!

8 March 2024
Unprompted review
Rated 5 out of 5 stars

James was fantastic in his approach to…

James was fantastic in his approach to help us securing a mortgage . We had one or two worries that were quickly solved by James and led us to have more confidence moving forward with the whole process . Thank you James.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage Links have been helping with…

Mortgage Links have been helping with my mortgage for the past 8 years and have always given me great advice.
Kate was particularly helpful as we navigated the changing market over the last 6 months. Will definitely use again.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

James was really friendly and was clear in explaining the options to us. He was quick to respond to queries and found us a good deal given our requirements and our circumstances. I also valued the fact they could do appointments outside 9-5. I would highly recommend.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

We were recommended Kate (Mortgage…

We were recommended Kate (Mortgage Link) by a good friend, who had used them for there own Mortgage recently, and wow..!! What a great service we have received. From the very first phone call, we felt 110% at ease and in safe hands. They offer nothing but a 1st class service and I would would recommend them to anyone and everyone who is looking for any financial advice. 10/10, 5 sta🌟 service. Thank you so much for making it as easy as possible to buy our first home, we couldn't have done it without you 🙏🏼❤️

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Amazing Amazing

From buying my first house, to porting my mortgage to another property, the support from Kate has been absolutely outstanding! Throughout such a stressful life change, the lovely Kate went above and beyond to support me and make it as easy as possible. I cannot recommend Kate and Mortgage Links more highly! Amazing service!

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Faultless service

Kate helped us with the purchase of our first home and we could not have asked for a better service. Really helpful with all of the important information but also very kind and easy to get on with. Could not recommend any more. Thank you!

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Great mortgage advice

Kate has been so helpful and clear in providing advice and support on our new mortgage (never easy at the best of times, let alone the current context!). She’s also incredibly responsive to any questions and requests. Highly recommended

15 September 2023
Unprompted review
Rated 5 out of 5 stars

An excellent and trustworthy service

Kate is an amazing mortgage advisor and has been great at explaining anything and everything about purchasing a home. We have got our mortgage with Kate and she has helped secure a further advance to remodel our home. It has all been an extremely smooth process and I can't imagine working with anyone else!

25 September 2023
Unprompted review

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