Banner for Morris Works Quilt Shop

Morris Works Quilt Shop Reviews 

1,148
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 378 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent selection and high quality of products, especially fabrics and sewing accessories, which are often described as beautiful and precisely cut. Reviewers frequently highlight the efficient and speedy delivery service, with orders arriving promptly and often faster than expected. The overall service is consistently rated as brilliant, with many appreciating the smooth ordering process and the helpful, friendly communication from staff. People also frequently mention the thoughtful and personal touches, such as beautifully packaged items, handwritten cards, and recyclable packaging, making each delivery feel special. Some customers noted that postage costs were not cheap, though they understood this to be a general market trend.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality of fabrics,... See more

Quality

Consumers consistently report high satisfaction with the quality of products, particularly fabrics and... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting the speed... See more

Order

Users describe positive interactions with order, highlighting the ease and simplicity of the ordering... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sadly when we arrived , your showroom was closed - however my friend cheekily opened your door and as you were working, asked if we could come in to view !! Because of your understanding, kindness... See more

Company replied

Rated 5 out of 5 stars

As usual just a simple thing to make an order of good quality batting, which is delivered three/ four days later. An ace company to deal with and one I shall continue to use so long as I am sewing!

Company replied

Rated 5 out of 5 stars

I had a totally fantastic weekend with Gabrielle learning how to create a patchwork quilt . Such an excellent teacher who uses layman's terms, easy instructions and has the patience of a saint! B... See more

Company replied

Rated 5 out of 5 stars

I ordered a quilting stencil and the item was as described. I thought it was good value for money. Another nice touch was the thank you card attached with thoughtful a message handwritten inside. I... See more

Company replied


Company details

  1. Quilt Shop
  2. Fabric Store
  3. Haberdashery
  4. Notions Store
  5. Sewing Shop
  6. Stitching Class

Written by the company

Welcome to Morris Works — your local quilt shop, no matter where you are. Based in Brighton & Hove on England's south coast, we serve quilters across the UK with the care and friendliness of a shop just around the corner. Whether you're browsing online or popping into our physical shop, we're here to support your stitching journey.

A Quilt Shop That Cares

We’re not just another online shop. Every order is treated with the care and attention you’d expect from your favourite local quilt shop — because that’s what we aim to be.

At Morris Works, we guarantee a warm, personal experience from the moment you browse to the moment your fabric arrives. Every order is hand-cut and carefully packed to ensure quality from start to finish. Our team is always here to offer friendly, knowledgeable support — just real people who genuinely care. We believe in fair pricing with no inflated markups, and we ship quickly and reliably across the UK. Every parcel includes a handwritten thank-you note, because we truly appreciate your support. We only stock products from trusted quilting brands — the same ones we use ourselves. And if something isn’t quite right, we’ll make it right. It’s all part of treating our customers like neighbours.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,148)

359 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good all round

Love the colour, it was true to the screen image. Good quality cotton, perfect for patchwork

3 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Dorothy,

I’m really pleased to hear the colour matched what you saw on screen — we know how important that is when choosing fabric online. It’s lovely to know the cotton feels just right for patchwork too.

Thanks so much for sharing your experience.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Very helpful and prompt, packaged really well. I will continue to use them for my quilting needs.

12 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Annetta,

What a lovely review to receive — thank you. I’m so pleased you found us helpful and that everything arrived promptly and well packed.

Hearing that you plan to continue using us for your quilting needs really means a great deal.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fast service and well packaged product

Fast service and well packaged product

2 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Bev,

I’m really glad your order reached you quickly and safely. We take care with the packing, so it’s always nice to hear that it arrived just as it should.

Thanks for your kind feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent products and speedy!

Excellent products and a very speedy dispatch too! Thanks so much. Love the handwritten note inside too.

2 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi there,

Thank you for such a lovely review. I’m really pleased the products hit the mark and that everything was dispatched quickly. It’s also wonderful to hear the handwritten note was appreciated — those little touches are something we enjoy including.

Your kind feedback means a great deal to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Fabric as ordered

Fabric as ordered. Wrapped well. Quick delivery.

2 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi there,

I’m glad everything arrived just as expected and safely packed along the way. It’s always reassuring to know the order made its journey smoothly.

Many thanks for the feedback.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - very knowledgeable on products available and able to give me great advice on what I needed

2 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Joanne,

Thank you so much for your kind review. I’m really glad we were able to help and offer useful advice while you were choosing what you needed — that’s always something we try to do with care.

Your lovely feedback truly means a lot.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Lovely fabric

Lovely fabric, friendly staff. Thoughtfully packaged,

2 March 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Mrs Button,

That’s really kind of you to say — thank you. I’m so pleased you enjoyed the fabric and found the team friendly too. And it’s lovely to hear the thoughtful packaging made an impression when your order arrived.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

I would recommend Morris Works for your…

I would recommend Morris Works for your sewing needs, as they were so helpful & everything I bought arrived quickly & was absolutely perfect. Great customer service & good value for money.

26 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jules,

That’s such a generous recommendation — thank you. I’m really glad everything arrived quickly and that the items were just right when they reached you.

It’s especially nice to hear the service felt helpful and that the value came through too. Your kind words mean a lot to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Worthy of 5 gold stars

My order was processed efficiently, professional and beautifully wrapped. And I was kept informed at every stage of the process.

27 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Sarah,

Five gold stars — what a lovely compliment, thank you. I’m so glad the whole process felt smooth from start to finish, and that the updates along the way helped you feel informed.

It’s also wonderful to hear the wrapping made an impression when your parcel arrived. That moment of opening an order should feel special.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Great local quilting shop

Always a fast and efficient service from Morrisworks. I found the exact fabric I wanted there. Very happy to shop there and support a local business.

26 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Marion,

Thank you so much for your kind words. It’s always lovely to hear from someone who values supporting a local business, and I’m really glad you were able to find exactly the fabric you were looking for.

Knowing the service has been consistently fast and efficient for you means a great deal.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Speedy delivery.

25 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Ann,

Short and sweet — I like it! I’m really glad your order reached you quickly.

We appreciate you letting us know.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Great item. Eco friendly packaging.

24 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Anne,

That’s lovely to hear — thank you. I’m really glad your order reached you quickly and that you were happy with the item. It’s also nice to know the eco-friendly packaging didn’t go unnoticed — that’s something we care about a great deal.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Found a new supplier

First time buying and very satisfied with black wadding. Will return

4 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Kathleen,

I’m so glad you found us — and that the black wadding has worked out well for you. It’s always nice to hear when a first order hits the mark.

We’ll look forward to welcoming you back whenever you need your next project supplies.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Mrs Gordon,

That’s so lovely to hear — thank you. I’m really glad the fabrics and the service both made a good impression; it means a great deal to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Order well packed and arrived promptly

Order well packed and arrived promptly. Items good quality and as described.
Very pleased.

27 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Jennifer,

I’m really pleased to hear everything arrived safely and just as expected. Knowing the quality matched what you were hoping for is always lovely feedback to receive.

So glad you’re happy with your order — it truly means a lot.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

My package arrived promptly and well…

My package arrived promptly and well packed.

3 February 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Janet,

Lovely to hear your parcel reached you quickly and in good shape — that’s always what we hope for when it leaves the shop.

Really appreciate you sharing your experience with us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Amazing service

Amazing service. My parcel was delivered on time and the contents are perfect. Thank you.

29 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Christine,

That’s so lovely to hear — thank you. I’m really glad everything arrived right on time and that the contents were just what you were hoping for. Hearing that your items were “perfect” truly means a lot to us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Ordered a bag of scraps great quality…

Ordered a bag of scraps great quality fabric, nice mix good value.

29 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Ros,

Thank you so much for your lovely feedback. I’m really glad you enjoyed the scrap bag — we try to put together a mix that feels inspiring as well as good value, so it’s wonderful to hear that came through.

It means a lot that you took a moment to share this.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Excellent basting spray

Excellent basting spray, delivered swiftly, thanks

26 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Mrs Tulloch,

That’s lovely to hear — thank you. I’m so pleased the basting spray has been a good fit for you and that it arrived nice and quickly.

We really appreciate you sharing this with us.

Warm regards,
Gabrielle & the Morris Works team

Rated 5 out of 5 stars

Good quality

Items arrived in good order.

27 January 2026
Morris Works Quilt Shop logo

Reply from Morris Works Quilt Shop

Hi Val,

I’m really glad everything reached you safely and that the quality felt right when it arrived — that’s always reassuring to hear.

Thanks so much for your kind feedback.

Warm regards,
Gabrielle & the Morris Works team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look