Mori Optical Reviews 72

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

Found this brand through social media and decided to order a pair for the summer season. Took less than a week to arrive, possibly one of the fastest overseas deliveries till date too... Everything is... See more

Rated 1 out of 5 stars

Bought a pair of designer sunglasses from them. I became sceptical after seeing that the glasses which are a US brand and manufactured in Japan were shipped out of Hong Kong. I reached out to the comp... See more

Rated 5 out of 5 stars

Gentle monster is my go to for evewear. Shipping was super quick and everything came with all the packaging.

Rated 5 out of 5 stars

They managed to cut down the price as our local supplier offered them with a slight discount and as per Mori Optical's policy then they will match the price.. they did and they even gave me a 15% disc... See more

Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Mori Optical is Japan's premier retailer of the highest-end artificial frames. Operating since 2001, Morio Optical is helmed by Mitsutaka Mori, a third-generational optician. Our brand relationships are hand-picked and our glasses are all individually inspected by hand before being sent out. Mori Optical has retail locations in Japan. In 2021, Mori launched their E-commerce store to service clients overseas.


Contact info

3.7

Average

TrustScore 3.5 out of 5

72 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Delayed shipping

Delayed shipping, but the products are great. I understand that its Holidays but still hoped to receive my parcel sooner than that.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing sunglasses

Amazing sunglasses! The frame is flexible but it doesn't show out like that with its sturdy look and feel. Very happy with it regardless. Many thanks!

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Second order

Second order, came slightly later than the first one but it's not a biggie really as the glasses are of a high quality and that's what matters. Thanks

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Sent the shades back for replacement

Sent the shades back for replacement and they sent a new package with expedited shipping and I am satisfied.. the process was convenient enough and considering the price then this was probably the best purchase of mine in 2023 :)

3 December 2023
Unprompted review
Rated 5 out of 5 stars

Mori is great and the glasses look…

Mori is great and the glasses look wonderful! More than sure you won't be getting anything better for this price point.. Also, we are out of the season so prices won't be getting better than this, get them while you can!

26 November 2023
Unprompted review
Rated 5 out of 5 stars

Mori Optical is the best

Mori Optical is the best! Whenever I need a birthday gift for any of my male friends I just order a pair of glasses from here and that's that. Always works! Thanks

17 November 2023
Unprompted review
Rated 4 out of 5 stars

The support was slow with answers as my…

The support was slow with answers as my parcel was stuck in transit for a while and the tracking code didn't update itself for days and there weren't any help.. the situation resolved itself and I receive my order BUT the support has still not responded.

5 November 2023
Unprompted review

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