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2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Customer Service is nonexistent

I have purchased many More Pro watches. Upgraded them through the years. My husband loves the products. Unfortunately the watch bands break quite often and need to be replaced. As the company is located in China it comes over on the slow boat.
Our last purchase in October 2025 was the Pulse Max Fall Detection Watch. My husband loves everything about the product. But not even 6 months later the hole in the watch head ripped out rendering the watch useless. I have sent numerous emails to all the emails provided and the chat line. No one has answered me yet. Customer service is nonexistent. Good luck if you need help

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Not very accurate for sleep tracking

Not very accurate for sleep tracking. Many nights it recorded half the time for sleep than I really slept for. During exercise it doesn’t record activity correctly and give less duration than you have worked out for. Don’t buy from more-pro.com because they ship wrong / cheaper product than you purchased. Hard to return the product compared to Amazon.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing MorePro V19 Pro Battery Life

I recently bought a MorePro V19 Pro watch for my wife to monitor her health. Initially I was very impressed with the numerous monitoring features of the watch BUT I soon discovered that the battery only lasts 2, yes 2 days! Despite numerous attempts to contact their help and support I have not yet had a reply. VERY disappointing…..I shall be leaving poor reviews on other sites too

24 August 2024
Unprompted review
Rated 1 out of 5 stars

Beware when ordering from this company.

Beware when ordering from this company’s website, more-pro.com. I ordered a MorePro V19Pro ECG Sensor Monitor Smartwatch with Blood Pressure Monitoring Fitness Tracker at a cost of £53.70. The item arrived in good time. Unfortunately after 1 month it developed a number of faults. I contacted the company a number of times via email, to ask them to resolve the issues, but it appears, their way of resolving this issue is to completely ignore my emails. I have approached Barclaycard, but it appears that they are unable to help. So, beware, NO after sales service.

11 July 2023
Unprompted review

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