This was my first order with Mopio and I’m really impressed. The furniture arrived quickly, was well packaged, and the quality is better than I expected at this price point. Assembly was straightforwa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Mopio started in late 2019 when its founders, experienced in furniture craftsmanship, saw a gap in the flat-packed furniture market. While there were many budget-friendly options, the designs were uninspired. Mopio's mission is to provide design-centric, affordable furniture crafted with the user in mind. Inspired by contemporary trends, Mopio's products are designed for compact urban living, focusing on functionality and durability. Exclusively online, Mopio offers a range of upholstery and case goods for living rooms, bedrooms, dining rooms, studies, and outdoor spaces.
United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The product itself was not the quality I was looking for. However, the customer service was outstanding. I arranged for a return and had it picked up. Excellent communication with CS and great returns policy.

Reply from Mopio
customer service was very helpful, Emir especially, I love the macy sectional and I’m very happy with my purchase

Reply from Mopio
My item arrived within 2 days of ordering! Easy directions to follow and very well made product.

Reply from Mopio
This product is very low quality and cheap for a price that should be kept for a better product. Very cheaply made in not happy with this couch at all

Reply from Mopio

Reply from Mopio
Shelf came within one week. Really excellent quality. I’m glad I didn’t spend over $1,000 on other brands. Beautiful piece!

Reply from Mopio
I purchased a used but beautiful Grey futon couch from facebook marketplace. While I was moving, a couple of legs ended up breaking. I reached out to Mopio CX with a hope to get a replacement legs and willing to pay. To my surprise, Batrisha said they would ship to me without any charges. Batrisha and her team at Mopio has earned my trust and will be placing orders for my new home furniture add ons.

Reply from Mopio
Very high quality! Looks like a luxury furniture piece at a more than fair price.

Reply from Mopio
After some time of identifying my product that I received second hand, I was able to procure replacement parts to fix broken hinges. It was a great experience with Vimala but the time wasted with other agents (the preverbial runaround) until Vimala stepped in and quickly resolved my problem.

Reply from Mopio
Order delivered promptly, good quality product and easy to setup. Happy with the set of sofa we bought

Reply from Mopio
I highly recommend this brand! Always ships fast and the items arrive safely. The wine glasses I purchased from them are beautiful but quite fragile so I'm glad they take care with their packaging to ensure items arrive undamaged. My other order with Mopio, a bookshelf, also went smoothly and I've been impressed with the quality especially considering the competitive price point. As someone who lives in a small space I also really appreciate that this brand sells a lot of furniture items that can complement a small studio without making it feel cluttered.

Reply from Mopio
Found some really beautiful wine glasses on Mopio, but was really disappointed to find 2 out of 4 broken upon arrival. I'm giving 5 stars though because of the prompt Customer Service, in particularly
Edelwinna Thomas who responded to my concern immediately, and after reviewing photos of the damage, was able to send out a replacement right away. I'm hoping the new set arrives in one piece. Thank you!

Reply from Mopio
I got the 3 seater sofa for my new home and I love it. The delivery was on time and it was easy to assemble. The sofa is pretty comfortable too. It’s exactly what I was looking for.

Reply from Mopio
Great company ordered a couple things on Amazon. I has an issue with my order, i put in wrong address. They were able to make an adjustment without having to cancel the order. Also the instructions that come with the products are great and easy to understand. Will continue to do more business with them.

Reply from Mopio
I ordered two Blake Arched door cabinets to create a built in look. The price point was right and I’d seen a glowing review on a trusted friend’s IG. The cabinets came shipped separately and when the first one arrived I was impressed. While it isn’t solid wood it has a thicker veneer than I expected and it was surprisingly sturdy! The assembly instructions are clear and easy. Project was completed in about an hour.
Our second cabinet arrived damaged and missing parts. I reached out and heard back within 24 hours. I sent in pictures of the packaging and the damaged parts of the cabinet. Batrisha was an excellent customer service provider and quickly had another cabinet on the way.
I would happily recommend Mopio to my friends and family.

Reply from Mopio
Great customer service!! Batrisha is amazing and so helpful.

Reply from Mopio
I ordered some drinking glasses from Mopio and they are sturdy and beautiful with a frosted look. I would recommend.

Reply from Mopio
I bought a sofa and coffee table in this brand. Both the sofa and the coffee table are high-quality, stylish, and practical. The sofa is spacious and very comfortable, with durable fabric and supportive cushions. The coffee table is sturdy with a clean design, a nice wood finish, and extra storage space that makes it functional as well as elegant.
One detail I really appreciate is how easy the assembly was—every screw went in smoothly, which made the process quick and stress-free. That’s a small thing, but it shows the brand’s attention to quality and user experience.
Delivery was prompt, everything arrived well-packaged, and the overall value is excellent. I would definitely buy from this brand again and recommend it to anyone looking for reliable, well-designed furniture.

Reply from Mopio
This was my first order with Mopio and I’m really impressed. The furniture arrived quickly, was well packaged, and the quality is better than I expected at this price point. Assembly was straightforward since all the hardware was separated and clearly labeled, which made the process stress-free. Everything came together nicely and looks great in my space. Based on this experience, I’ll definitely be ordering more from Mopio.

Reply from Mopio
I came across Mopio about a year ago because of their amazing price point, and I’ve been impressed ever since. At first, I thought the low cost might mean the quality wouldn’t hold up but it actually exceeded my expectations. The value you get is outstanding.
What I like most is how simple they make assembly. The instructions are clear, the hardware is labeled, and each set of hardware is separated for the specific piece of furniture. For example, when I ordered a table with four chairs, each chair had its own set of hardware packaged separately along with the table. That kind of detail makes the process so much easier. On top of that, they also provide assembly videos for most of their products, which I’ve found really helpful.
I haven’t needed to reach out to customer service often, but the few times I did they were quick and on point. Shipping has always been fast, and everything I’ve ordered has been high quality.
Overall, Mopio delivers affordable, well-made products with a smooth assembly and purchase experience. I definitely recommend them.

Reply from Mopio
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.