Moovers Mobility Lovers Reviews 459

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the smooth and efficient processes for car collection and drop-off, as well as the quick shuttle service from the airport. Many people commend the staff for being helpful, professional, friendly, and not pushy, making the rental experience pleasant. The cars are frequently described as clean, well-maintained, and of good quality, often exceeding expectations. Reviewers also appreciate the clear and transparent pricing with no hidden costs, finding the overall value to be very fair. However, some customers also noted issues with hidden damages on cars and unexpected charges for minor imperfections upon return, leading to dissatisfaction. A few other people also felt that the company's communication regarding car condition was misleading, and some experienced long waiting times for airport pick-up or had their reserved cars given to others.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers describing it as fantastic, exceptional, and... See more

Staff

Consumers consistently report positive experiences with the staff, describing them as professional, friendly,... See more

Product

Customers consistently note positive experiences with the product, often receiving new, clean, and... See more

Location

Reviewers mention ambiguous feedback about location, with many praising the convenience of locations near... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding prices very attractive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moovers has now become my default hire company in Spain. Booking process very easy, staff always friendly and helpful. Return process easy. Transport to and from airport is frequent. The WhatsApp comm... See more

Company replied

Rated 5 out of 5 stars

Best rental company I've ever had, 4 times already. Three times in Alicante and now for the first time on Mallorca. Good selection of well kept cars, very clear and transparent all-in pricing, just tw... See more

Company replied

Rated 5 out of 5 stars

Hired a car from Moovers recently. Paid for highest level of covers when booking to avoid a credit card security deposit (as we not dot have credit cards). Paid around £3 a day extra to have a Mercede... See more

Company replied

Rated 5 out of 5 stars

I don’t write reviews often, however, Moovers is one of the best car rental companies which you can use. Friendly (personal!) service, clear instructions, they inspect the car before (they m... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

ES : Moovers Mobility Lovers somos el Rent a Car de la tranquilidad y la confianza. Encontrarás nuestras oficinas en el Aeropuerto de Alicante y en Dénia. Reserva con nuestra Tarifa Infinity , con seguro a todo riesgo y kilómetros ilimitados, para viajar sin preocupaciones con vehículos nuevos y premium. Puedes consultar todos las ofertas y condiciones en nuestra web, www.moovers.es. Elige entre más de 200 coches, y conduce el coche que elijas gracias a nuestros modelos garantizados. Gestiona todas tus reservas a través de la web, o por teléfono o WhatsApp, ¡como tu prefieras! Ven a visitarnos y recoger tu vehículo de 07:00 a 23:00 . GB : Moovers Mobility Lovers , we are a Car Hire focused in transparency, honesty and give you a piece of mind. You will find our office at Alicante Airport and Dénia. Hire your car with our Infinity Rate , a full package with unlimited millage and fully comprehensive insurance, made to travel hassle-free. You can find out more about our offers and terms and conditions on our website, www.moovers.es You will be able to chose between our more than 200 cars and drive the vehicle you have selected. Manage all your booking online, by phone or WhatsApp, up to you! Come to visit us and pick up your car from 07:00 to 23:00 .


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

459 reviews

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Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with this service. We hired a car for three weeks, and everything was handled smoothly from start to finish. The pick-up and drop-off process was efficient and well-organized.
Lucas was particularly helpful—he answered all our questions and made sure everything went seamlessly.
We will definitely use this service again and highly recommend it to others.
Regards, Darren

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I have rented many times with Moovers…

I have rented many times with Moovers and I have never had a bad experience with them. Their cars are new and clean. We always hire their own insurance for our safety and the safety of my family. They also have an amazing staff.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

How car rentals should be

How car rentals should be! Car was very clean and well presented and the staff were polite and friendly. The pre-inspection was thorough and we were emailed photos of the car. We were also encouraged to take our own photos and/or videos.

Returning the car was straightforward and we were on the shuttle bus back to the airport (Alicante) within about 10 minutes, following an inspection of the car to confirm all was well and that the fuel was the same level as at the start of the hire.

Just two small conditions that I would have liked to have been different. Firstly, they have a policy of returning the car with the same fuel as at the start of the hire. We literally drove 400 metres from the compound before the fuel gauge dropped a bar, and we probably overfilled to ensure the tank showed 3/4 full on our return. A full-to-full policy is easier to implement. Secondly, there was a fairly conservative daily mileage allowance. We were well inside this (we did less than 100km and the allowance was I think around 480km for three days), but would consider other providers if we were planning to extensively explore the area in future.

Overall, a positive experience and we wouldn’t hesitate to use Moovers (Alicante) again, so long as we were planning on staying local.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Quick and friendly service. No hard sell, honest and open communication. The car was very new, clean and excellent

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. We have rented a car from Moovers twice and both time was without any issues. All from start to finish was spot on. Recommended!

28 February 2026
Unprompted review
Rated 2 out of 5 stars

Be wary, take pictures of vehicle

We booked through 3rd party broker Zest, all communication with Moovers was great, we checked in online before arrival which was efficient. We were collected from the airport and had a smooth transition with the car, there was an attempt at upselling but we didn't take out any extra insurance. We were given a brand new Renault Cleo (upgraded?). On return was when the experience went downhill, we arrived back to the office this morning, to be told the car had a chip on the windscreen which it did, but you could clearly see from the pictures taken when collected it was there already which the young man dealing with us agreed, unfortunately the manager didn't agree, then a lady turned up who apparently was the owner, she then had to call someone, it was very stressful, we clearly told them we were not paying for anything because you could clearly see in the pictures the chip was already there. After about 20 minutes which seemed longer and lots of toing and froing with different people, they agreed the chip was there already and allowed us to leave. Make sure you take pictures as well as them when collecting car. We feel this happened because we didn't buy there additional insurance when we arrived? But who knows, it left a bitter taste in our mouths and we wont be using them again.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for such fantastic service

We hired a car from Moovers on our first trip to Benidorm. They were absolutely fantastic from the minute they dropped us off at the airport to the minute they dropped us off. They were very professional and spent as much time checking the car before we took it as they did when we returned it.
I wouldn’t hire from anywhere else after such a great experience

5 March 2026
Unprompted review

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