While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like jumpsuits and leggings are thick, supportive, and not see-through. Many appreciate the excellent customer service, highlighting quick response times, helpfulness, and a customer-focused approach. People are impressed with the efficiency of issue resolution and the ease of exchanges. However, some customers experienced issues with their orders, such as items not arriving, incorrect sizes being dispatched, or products not fitting as expected. Though some encountered initial difficulties with communication, the company's customer service often resolved these problems promptly, sometimes even allowing customers to keep the original items while sending replacements.

What people talk about most

Product

Consumers express high satisfaction with the product quality, frequently highlighting the excellent material,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising its efficiency and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Response time

Customers generally report positive experiences with response times. Many reviewers highlight quick and fast... See more

Order

Users describe ambiguous interactions with order. While some customers express satisfaction, praising quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Items delivered were nice quality but weren't the right design or shade of blue that I needed, was offered an exchange with no need for return of original items or a full refund, I opted for the exch... See more

Rated 4 out of 5 stars

Jumpsuits are unreal, so thick and not see through at all and really suck you in! Leggings aren’t as stretchy as I thought but still really thick quality. A two piece set I ordered didn’t arrive with... See more

Rated 4 out of 5 stars

I bought a bodysuit for me and a dress as a gift for my daughter after seeing the brand raved about by an influencer (Yorkshire Peach). I was really pleased and surprised by the quality , you do th... See more

Rated 4 out of 5 stars

I regularly buy from Mooslover and find their items very high quality - the most recent item didn't meet the usual standard so I raised a complaint and it was dealt with very quickly and politely! Wil... See more


Company details

  1. Women's Clothing Store

Written by the company

Discover our high-quality shaping collection and unique design. Achieve your best version with Mooslover.


Contact info

4.2

Great

TrustScore 4 out of 5

977 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased three jumpsuits and…

I purchased three jumpsuits and unfortunately they do not fit, customer service were very quick to resolve the issue, sending out replacement sizes without the need to return the originals. I appreciate the quick responses, care and time put in to resolve the issue. Will definitely be shopping with them again, thank you!

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I had an issue with some leggings that I ordered and the customer service team have been super helpful in resolving the issue. 5 stars!

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Never disappoints

Speedy delivery as always - brilliant quality as always and fantastic customer support when required and always a pleasure to deal with :) I love the Mooslover clothing!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

I have always had a good experience…

I have always had a good experience with this company, even when there was an issue with a product they resolved it no problems . Their products are a good quality and highly recommend them

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

The quality of their products are high end, true to size and always a great fit.
Customer service is exceptional, fast, easy to use and responsive and pleasantly resolvable.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience

The return process wasn't the easiest to access as you need to email them and it went to my junk. I did get a quick response and am happy with the exchange and I can keep the original item.

4 July 2025
Unprompted review
Rated 4 out of 5 stars

I am really impressed with the nice…

I am really impressed with the nice fabric of the Ribbed tummy control Bodysuit. I normally wear size M, but they felt too big. I send Mooslover an email about this and they replied really fast, really nice. They have a great solution, so I am really happy 🙏

15 July 2025
Unprompted review
Rated 5 out of 5 stars

perfect company to buy from

Good leggins I can’t believe I’ve found this company, highly recommend “. It’s worth the money 100% the leggins are very soft and stretchy material and flattering style I’ll be telling people about this brand and be buying more from here !❤️

1 July 2025
Unprompted review
Rated 5 out of 5 stars

The quality of the clothes was great

The quality of the clothes was great, I didn’t like the style on me personally but samin was very helpful guiding me through the exchange process the customer service is really good makes me happy to use the brand again in future

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Best customer service and comfy leggings.

I recently bought from Mooslover, delivery was fast and efficient. I had an issue with my order and was given a lot of options to get it fixed and everything went beyond my expectations. I highly recommend Mooslover and l will definitely buy again.

27 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look