Moore Gaming Reviews 

93
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I wanted to update my 1050Ti graphics card and the website came up in a price search for Nvidea 3060. I wanted some advice from a real person - I was not disappointed. Using live chat I was asked for... See more

Rated 5 out of 5 stars

Great retailer, very fast response to my order. Communication was effective and was reliable. Couldn't fault the service (other than my bank not allowing me to use my credit card due to it being 'u... See more

Company replied

Rated 5 out of 5 stars

Outstanding experience shopping with Moore Gaming. Ordered an Asus ROG Strix GeForce RTX 3070 GPU on Tuesday and received it Friday morning. Item was well packed and arrived in perfect condition. GPU... See more

Rated 5 out of 5 stars

Delivery took a couple days, but ordered on a Friday so its understandable (got it on Monday), packaging could be better but the box looks completely unharmed and the graphics card looks fine. Just a... See more

Company replied

Company details

  1. Computer and Accessories Store

Written by the company

Specialising in both PC components and builds!


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(93)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional

I very rarely leave reviews but I was moved to make this one due to the exceptional service of Moore Gaming. The communication was second to none this day in age and it was so refreshing to have all my expectations met and more. Do not hesitate to buy from Moore Gaming I know I will be back!

31 January 2022
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Reply from Moore Gaming

We are very happy we where able to meet your expectations and offer a positive buying experience! Thank you so much!

Rated 5 out of 5 stars

Amazing and super efficient

Amazing!! After trying to get a GPU for over a year, contacted these guys and helped from ordering to delivery
Fitted within an hour, very happy husband!!
Customer service via email & WhatsApp is outstanding, highly recommended
Thankyou Moore Gaming!!

26 January 2022
Unprompted review
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Reply from Moore Gaming

Thank you! Happy we where able to finally bring an end to the wait for the GPU! :D

Rated 5 out of 5 stars

Would absolutely recommend!

Ordering products here was a great experience, it was packaged well, shipped fast, and Jack went over and above my expectations to ensure everything went well and there were no issues.

I wholeheartedly recommend buying parts from Moore Gaming!

25 January 2022
Unprompted review
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Reply from Moore Gaming

Thank you so much for the kind comments! If you need any help - I'm always just a message or email away :D

Rated 5 out of 5 stars

Good price

Good price, fast delivery!

23 January 2022
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Reply from Moore Gaming

Glad we could deliver! Thank you for the awesome review!

Rated 5 out of 5 stars

Very glad to have found this company

Been in the market for a GPU for a while but in the same opportunistic boat as everyone else looking to get into the 3000 series in 2022.

While doing the weekly GPU scan I came across Moore Gaming. Fairly new company. Decent chunk of stock. 3070 on sale. Above mrsp but no where near the fortunes they’re asking for on the mainstream sites.

Seemed too good to be true tbh.

But, sent a message enquiring about the card and got a near instant reply, along with photos of the GPU with time of day for verification. It was legit.

Bought the 3070, got tracking and an invoice within 5 minutes, and the GPU within 48 hours. Packet of Haribo to boot. Job done.

So glad I found this company. Didn’t expect to finish out the week a huge amount of fps richer.

20 January 2022
Unprompted review
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Reply from Moore Gaming

Awesome review! We at MooreGaming are happy we could be of service and where very happy reading this review! If you have any questions, concerns or need assistance I'm always just a message away :D

Rated 5 out of 5 stars

Recommended!

First TrustPilot review but as a fledgling company they deserve it! Excellent service, fast delivery. They are the real deal, they have endorsements from inno3d, Gigabyte and PNY (i checked) and all around was very happy with them :)

18 January 2022
Unprompted review
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Reply from Moore Gaming

Thank you for the kind words! We are very happy we were able to deliver a great shopping experience and welcome you back anytime! :D

Rated 5 out of 5 stars

They have brilliant customer service

They have brilliant customer service

I was sceptical of it being a scam, but asked for a picture of the cards with my name written down on WhatsApp and got a response within an hour, briliiant

12 January 2022
Unprompted review
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Reply from Moore Gaming

Thank you! I saw your item got delivered today by the tracking so I hope you are enjoying it! :D

Rated 5 out of 5 stars

Great customer support

Easy buy. Had a bit of trouble with Royal Mail tracking but that was royal mails fault. Moore gaming was extremely helpful on support letting me know what was going on with my package and giving me updates.

8 January 2022
Unprompted review
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Reply from Moore Gaming

Thank you for the kind words! Royal mail delays where frustrating but it got there in the end! :D Thank you!

Rated 5 out of 5 stars

Initially hesitant, but had an excellent experience :)

I was a little hesitant buying from what appears to be a new company with few reviews, but luckily my hesitancy was misplaced. I bought a new motherboard at a great price and spoke with support (whom I assume was the owner) out of hours over Christmas. They were pleasant, transparent and seemingly honest. I will definitely return to Moore Gaming in future! Thank you :)

3 January 2022
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Reply from Moore Gaming

No problem at all - happy to be of service and you are always welcome back too! :D

Rated 5 out of 5 stars

Good service

Good service. Quality product and quick delivery.

27 December 2021
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Reply from Moore Gaming

Thank you for your kind words! Next day delivery is the least we could do considering both delays and spreading some Holiday Joy!

Rated 5 out of 5 stars

Great company

Great communication and next day delivery. I was sceptical given how hard graphics cards are to find but Moore Gaming delivered and I’m very happy I was able to find a GPU for my build.

19 December 2021
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Reply from Moore Gaming

Amazing! If you'd like, you can send us an image of the build so we can showcase our products in action. It's totally fine if you don't wish to - if you'd like to get in touch at support@moore-gaming.co.uk

Have an awesome new years!

Rated 5 out of 5 stars

Exceptional

Exceptional service, super fast delivery, very competitively priced and exemplary customer service from Jack. Highly recommend this company.

15 December 2021
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Reply from Moore Gaming

Thank you for the lovely comment! If you ever need anything just get in touch! :D

Rated 5 out of 5 stars

Amazing customer service

Very nice customer service from a guy named Jack, contacted me via email when I placed the order to make sure that it was me who ordered which was very nice, delivery was super fast and got a free pack of sweets which was a really nice and unexpected gesture

8 December 2021
Unprompted review
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Reply from Moore Gaming

Thank you so much for the review! It's massively appreciated!

Rated 5 out of 5 stars

Great service

Great service, I was a bit skeptical of the price and the bargain but took the risk, awesome delivery next day, I only wish they had more GPU's for me to buy :) 5*

26 November 2021
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Reply from Moore Gaming

Thank you for the kind words!

Rated 5 out of 5 stars

Reliable & Goes the extra mile

Found Moore Gaming via google, after ordering I was instantly contacted to confirm details, updated throughout the whole process, and GPU arrived on time. Jack is a very amicable guy who goes the extra mile to help you. Would highly recommend.

26 November 2021
Unprompted review
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Reply from Moore Gaming

Thank you for your kind words! It means the world to us you feel valued and love the feedback!

Rated 5 out of 5 stars

Reliable and Trustworthy

Originally skeptical as this is a new brand, but my inquiries were replied to impressively fast (even during off-hours), my order was dispatched as soon as possible and trackable. Highly efficient. You can tell this is a business that wants to do it right.

23 November 2021
Unprompted review
Moore Gaming logo

Reply from Moore Gaming

Thank you so much for the review! You're most welcome and don't hesitate if you have any after-sale questions or need help!

Many thanks

Jack

Rated 5 out of 5 stars

Buying a GPU days can be a tricky and…

Buying a GPU days can be a tricky and expensive business, in the context of the current (late 2021) supply issues.

I ended up facing a choice between sellers with dodgy feedback on Amazon or ebay, probably advertising stock that doesn't exist, or a manufacturer who apparently had stock but a dysfunctional website.

Until that is, I found Moore Gaming. A chat message was quickly replied to in the early evening, confirming the card I wanted was in stock, and providing a direct link to the item on their website.

I decided to purchase later that evening and quickly received confirmation of despatch.

GPU arrived within a few days as promised. All in all, this was a good experience and although these things are very expensive, the price from Moore was slightly lower than advertised elsewhere and was for an item actually in stock.

19 November 2021
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Reply from Moore Gaming

Many thanks! Your review is most appreciated! Is you need any further help or after-sales support don't hesitate to contact us and we'll always be willing to assist! :)

Many thanks

Jack

Rated 1 out of 5 stars

Begged for a review

Keep sending emails asking to be reviewed. Harassing customers for reviews is bad practice. One star off for each email

19 November 2021
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Reply from Moore Gaming

You have been removed from our mailing list, which is included in every email, at the bottom there is an option to opt out. It's an automated process by Trust Pilot reviews, so I apologize if you feel harassed. 1/5* is a very bad review and I don't belive resembles our service, as we sent your order as soon as physically possible, signed, tracked and insured.

I'd appreciate if you may consider reviewing your rating or if you'd like to contact me please send me an email at support@moore-gaming.oc.uk

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