MoonPay Reviews 108,653

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Getting crypto via Moonpay is easy as 1-2-3. Different Payment methods give the buyer options with no delay. This has been and will be my chosen option when it comes to purchasing crypto.

Rated 5 out of 5 stars

Thank you for making a platform easy to use, of my buying, selling, and withdrawal of my bitcoin simple and efficient. Please make other networks more reliable and stable, for example, Soloana

Rated 5 out of 5 stars

The whole process of purchasing crypto is quick easy and efficient. They don't hold onto your funds for days like other exchanges or wallets. I am recommending Trust 100% of the time

Rated 5 out of 5 stars

MoonPay is by far one of the fastest transaction Crypto wallet. I love using it and I only wish the offered an easier share with a friend and get an incentive promotion. I have shared MoonPay with ov... See more

Company details

  1. Cryptocurrency Service
  2. Software Company

Written by the company

We are MoonPay. Architects of the future, inventors, artists, and authors of innovation. Our vision? To unlock digital ownership for everyone. We are onboarding the world to Web3, where people can own and control their digital identity, data, property, and money. MoonPay is the world’s leading Web3 infrastructure company. We provide end-to-end solutions for payments, enterprise-scale smart contract development, and digital asset management. Many of the world's most iconic brands rely on MoonPay to power their Web3 strategies and ideas. Now boarding the next generation of leaders. Come help us build what's next.


Contact info

You should know

4.1

Great

TrustScore 4 out of 5

109K reviews

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Rated 2 out of 5 stars

Purchase Issues

I am experiencing issues trying to buy crypto now and says the bank has declined the payment. The bank says it is not them and that no request for payment was submitted. I am confused as to what is going on here.

23 April 2026
MoonPay logo

Reply from MoonPay

Hi Allison,

We are seeing repeated 3DSecure timeouts and generic bank rejections on our side.

We would recommend mentioning this to your bank as you may not be receiving the codes correctly from them.

If you have any further questions, feel free to contact us via https://support.moonpay.com— we’re happy to help!

Best regards,
MoonPay Support

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