I would do 0 stars if I could. Total scammers. The jacket I ordered 12/8/25 just got to me today 1/5/26. The cheapest jacket with no name in the collar. No tags. Feels like it was make out of paper to... See more
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Wish I had come to this site before I purchased from Moon Mogul. All the one-star reviews are accurate: product is not as advertised; return policy makes it impossible to return anything; return sh... See more
Bad quality material, no tag on the shirt and the return policy indicates that if tags are not here you cant return.. sizing is all messed up, way to small.. No instagram page (redflag), dont bother... See more
Extremely poor quality! I ordered 2 sweaters: - The material feels cheap - The colors do not match the website pictures. - The look does not match the website pictures. - The stitching was... See more
1.4
Bad
91 reviews
Hasn’t replied to negative reviews
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Great help
Great help, didn’t have to go into too much details and resolved the problem within minutes.
15 September 2021
Unprompted review
Returned an incorrect order and I’m…
Returned an incorrect order and I’m happy to say the customer service is top tier. Keep it up
15 September 2021
Unprompted review
Rude and stupid
Wrong size, rude and arrogant customer service.
Don't use this company.
2 August 2021
Unprompted review
STAY AWAY
They changed the size without my permission and shipped.
Customer service replied to me: "We have emailed you so many times before to check if you can pick other colors/sizes, you only replied when the order is updated and shipped."
NO, they sent me only two emails and wait two days.
The Incredible Moon Mogul. STAY AWAY.
2 August 2021
Unprompted review
Sizes WAY too small and their return…
Sizes WAY too small and their return policy is very rude with zero returns, only store credit and have to ship back on your dime. Awful. I got suckered in. Never again. Do not shop with them.
17 July 2021
Unprompted review
Bad quality material
Bad quality material, no tag on the shirt and the return policy indicates that if tags are not here you cant return.. sizing is all messed up, way to small..
No instagram page (redflag), dont bother. Its some dude or dudette offloading lowlowquality Chinese products. Stay away
24 June 2021
Unprompted review
They Take Your Money and Run
This is a Chinese company. 30 days minimum for shipments. No concept of customer service, but they know how to take your money. I give them -5 stars. It's shame company set up simply to take your money.
13 June 2021
Unprompted review
Quick action
The goods were wrong size and Moon Mogul offered immoderately a free replacement.
31 May 2021
Unprompted review
Dont buy anything.
Took 3 weeks to get 1 shirt Home. The shirt was in so bad kvalitet, that it end up in my trash Can...
26 May 2021
Unprompted review
Stay away
Ordered an Item more than a month ago.
Horrible tracking service (doesn't tell you anything unless you install an app that doesn't work in US of course).
Take the time to review their horrible refund/return policies - if anyone finds out that they are acting outside of US regulation and wants to take action, I will report my experience.
Products are coming from China with flat rate default option (they don't disclaim the delivery time before checkout) - don't count on it.
If you can, avoid this company
5 February 2021
Unprompted review
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