Claims parcel delivered, it has not. The website just flashs when you try and contact them. Saw them on dragons den, thought it was a real, company niw having second thoughts
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See what reviewers are saying
Don’t bother with these. Ordered 3 bears got 1. Had a packing note saying 1 bear on back order and 1 on pre order. This was 3 weeks ago. They don’t reply to emails, messages there is a mobile... See more
I ordered a bear a few weeks ago and was sent a dispatch email. This still hast arrived and tracking is showing the courier has not yet received. I have tried emailing mood bears and it's taking a... See more
Purchased the Mini Bear Mother’s Day Mood Teddy box to be delivered to mum who lives further south. The communication, delivery time and actual product were amazing! Will definitely purchase another T... See more
Company details
Written by the company
Personalized teddy bear gifts, guaranteed to make that special someone laugh.
Contact info
2/10 Blomfield Spa, 0622, Auckland, New Zealand
- support@moodteddy.co.nz
- moodteddy.co.nz
Claims parcel delivered
Claims parcel delivered, it has not. The website just flashs when you try and contact them.
Saw them on dragons den, thought it was a real, company niw having second thoughts
Poor Customer Service, don’t have the stock advertised on the website. Completely incommunicado. Scam
Don’t bother with these.
Ordered 3 bears got 1. Had a packing note saying 1 bear on back order and 1 on pre order. This was 3 weeks ago.
They don’t reply to emails, messages there is a mobile number given, however the person who answer it claims to be the babysitter / dogwalker.
Was supposed to be a nice present for the whole family and just hasn’t worked. Hugely disappointed
Poor customer service
I ordered a bear a few weeks ago and was sent a dispatch email. This still hast arrived and tracking is showing the courier has not yet received.
I have tried emailing mood bears and it's taking a long time to get any response - however they were apologetic and ensured my order was sent out ASAP.
I'm really disappointed, i work in mental health, SEN and safeguarding, am a fan of Dragons Den and love this product. The bear is so soft and well made - he is perfect for snuggling!
Mini Bear Mothers Day Moody Teddy Gift Box.
Purchased the Mini Bear Mother’s Day Mood Teddy box to be delivered to mum who lives further south. The communication, delivery time and actual product were amazing! Will definitely purchase another Teddy as a gift again😊
10/10 My mum loved it and the emoji…
10/10 My mum loved it and the emoji cards/personalised magnet was extra special and something creative and different.
Will certainly be a return customer :)
Thank you very much
Happy
First time using this company and extremely impressed with how fast the communication and posting were. It was that good that my boyfriend which it was intended for was really happy with the surprise after a long week of work.
Sent a bear off to my mate
Sent a bear off to my mate. She loved it! Really great website service and gift quality. The messages in the box were craaack up 😂
Great gift box
Great gift box, 100% recommend. However maybe just tighten the lid on the lollie jar as when mine arrived all the Jaffa’s were everywhere and it looked like the lid wasn’t screwed on properly.
Amazing service
Amazing service, mood bear gift box was much more personal than I expected. Arrived within two days. Great service
Good product
Very happy with my mood teddy box. Shipping was very fast and quality of teddy was great. 10/10
Ordered and received within a couple of…
Ordered and received within a couple of days. Really cute idea for an occasion or just to brighten someone's day so I've bought two boxes now
Thank you so much for this amazing box
Thank you so much for this amazing box, it has definitely made my day
Beautiful Blue Bear
We purchased the blue bear and today my 90 year old mother in law opened her gift filled with chocolates, badge and the beautiful teddy.
It is her favourite colour and as she is in dementia care, loved the present.
Thank you so much for The Mood Teddy!
The box looks amazing and my daughter…
The box looks amazing and my daughter loved it. Totally worth the money spent.
Thankyou Mood Teddy.
Great gift option
Love it! Bought 3 already as gifts. Easy and inexpensive! Fast delivery. Only change I would recommend is different soft toy options and adding names to all badges.
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