montybojangles.com Reviews 74

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the delicious and high-quality truffles, highlighting the rich taste, variety of flavors, and overall indulgent experience. People frequently mention the excellent customer service, noting the team's helpfulness, kindness, and professionalism in resolving issues promptly. The beautifully designed packaging and the option to create personalized gift boxes are also highly appreciated by consumers. However, some people mentioned issues with melted chocolates upon delivery and inconsistencies in the variety of flavors within a box. A few other people also felt that some products, like a specific Easter egg, were underwhelming or that the quality of ingredients had changed.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding the truffles to be delicious, top quality,... See more

Quality

Customers had positive experiences with quality, praising the truffles as top-quality, wonderfully crafted,... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as fantastic, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m not usually a fan of truffles, but Monty Bojangles truffles are delicious! I have a dairy intolerance and had never heard of this brand before being gifted three boxes of vegan flavours - Cocoa Ni... See more

Company replied

Rated 5 out of 5 stars

Ordered the mix box of 9 different flavours. These truffles are my absolute fave! They have a dark rich yet sweet and creamy taste. Each flavour is an experience and I normally get them from normal su... See more

Company replied

Rated 5 out of 5 stars

It was my friends Birthday and I knew she adored these truffles / choccie treats ! So I ordered what I thought she would like and stupidly input the wrong delivery address! I thought oh no - I’d be un... See more

Company replied

Rated 5 out of 5 stars

Absolutely delicious! I tried a mixed box of Monty Bojangles truffles and genuinely couldn’t put them down (RIP waistline). Every flavour was indulgent, but Berry Bubbly was hands down my favourite! T... See more

Company replied


Company details

  1. Confectionery
  2. Candy Store
  3. Chocolate Shop
  4. Corporate Gift Supplier
  5. Gift Shop

Written by the company

At Monty Bojangles, we create exceptional confectionery designed to bring joy and delight to chocolate lovers everywhere. We believe treats should be fun, indulgent, and, above all, enjoyed without hesitation - because great truffles are meant to be scoffed! Our mission is to deliver irresistibly delicious chocolatey truffles that ignite the senses and transport you to a world of pure indulgence. With a wide range of beautifully designed gift boxes, sharing packs, and Cat Tins, Monty Bojangles brings together unique flavours, textures, and creativity to make every chocolatey moment a celebration of pure, enjoyment.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(74)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My hubby brought these home… after the…

My hubby brought these home… after the first bite I felt the urge to check the ingredients 🙃 Truffles without chocolate — brilliant idea 😂 Probably the worst ‘truffles’ I’ve ever had. And the shape? Looks like cacao mass squeezed out of a conveyor belt and left to die on the tray 👌”

13 September 2025
Unprompted review
Rated 1 out of 5 stars

Worst truffles ever produced

Monty bogangles truffles are a big disappointment. Some were squashed with no cocoa powder coating and they tasted more of buttermilk than a rich chocolate truffle should taste like. They are very expensive for thumbnail sized bites of "chocolate" too, which adds to the misery of forking out 4 pounds which is a blatant extortion of fancy packaging to fool the consumer.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Chocolates and Service!

Fantastic customer service to help me get my
box this week; Elena( sorry if not the correct spelling ), so perfect and helpful, and I know totally amazing chocolates

2 December 2024
Unprompted review
Rated 2 out of 5 stars

Easter disappointment.

Easter egg bought from Asda for my better half. The chocolate tastes like the Tesco Value brand, grainy and flavourless. Truffles were okay but not jump up and down exciting like Waitrose ones. Eight quid for 175g and some pretty packaging. Someone is having a laugh (not me and not my better half).

2 April 2024
Unprompted review
Rated 2 out of 5 stars

Mother’s Day chocolates

I received a box of Monty Bojangles magnificent, the luxury selection for Mother’s Day. Upon opening them, it looked they’ve been thrown around and bashed out but still excited because they were still edible. I should add here that Monty Bojangles on my favourite chocolate. I’ve not had this selection before I wouldn’t want them again. I was really disappointed, I personally don’t believe there Anywhere near as good as the original Bojangles. Really disappointed, we decided that the only one we really liked was the pear xx

10 March 2024
Unprompted review
Rated 5 out of 5 stars

Awesomeness

Ploughing through the truffles offfft love it, the way they crumble when bitten is orgasmic, the caramel is amazingly delicious it’s not like the others

24 February 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful chocolates … fantastic customer care x

Monty Bojangles … not only beautiful chocolate but the absolutely best customer care I’ve ever known 😊
I’d definitely say they’re 🌟🌟🌟🌟🌟 🤔 no … 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 … they go above and beyond.
Thank you so much for all the help you gave me. Astounding customer care xxxx

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Made me feel special

OK its expensive....BUT
I'm not a huge fan of packaging normally but I bought a trunk of chocolates and it actually came in a cardboard trunk that is so beautifully crafted that I will certainly use it once the chocs are eaten. The chocolates are delicious, and I'd rather pay more than eat the disappointing chocolate offered by the main chocolate suppliers, (who have certainly changed their recipes and not for the better.)
I also bought one of the cat tins and its adorable.
I cant afford to buy regularly, but for a special treat you cant beat these.
You can also get some items from amazon and I'm eagerly awaiting a set of Kit-tins chocolates from there. Very pleased with the experience.

29 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look