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Montonio Reviews 

132
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Alexandr handled my requests very professionally, went out of his way to help me out with some technical parts that I didnt have time or the skill to handle quickly and efficiently. Good and genuine g... See more

Company replied

Rated 1 out of 5 stars

This is one of the worst payment processing services I’ve ever used. I tried to pay for train tickets using five different cards from Belgium, Lithuania, the UK, the EU, and even Puerto Rico! A... See more

Rated 5 out of 5 stars

Customer support from Montonio was amazing—quick to respond, super clear, and genuinely helpful. We had sort of a non-standard case but they sorted everything out smoothly and even went above and beyo... See more

Company replied

Rated 5 out of 5 stars

Ideal for managing any WooCommerce store, or even multiple in same time if you want Been using several payment and shipping solution suppliers in the past, I would say Montonio has been fastest i... See more

Company details

  1. Payment Service
  2. also in
  3. e-Commerce Service
  4. e-Commerce Solution Provider
  5. Financial Institution
  6. Shipping Service

About Montonio

Written by the company

Montonio is an all-in-one checkout solution for ecommerce businesses in the Baltics and Poland. We empower merchants to accept every order by supporting the most popular payment methods, including bank links, cards, Apple Pay, Google Pay and BLIK. We also offer "Pay Later" and financing to increase conversions.

By integrating shipping solutions, we enable merchants to manage and print shipping labels, track shipments, and provide customers with a variety of local delivery options at competitive rates. Unifying the entire checkout process eliminates the need for juggling multiple disconnected tools, saving time and reducing admin tasks.

Join over 7,000 happy merchants already benefiting from the efficient checkout flow that reduces costs, boosts conversions, and enables growth.

Contact info

4.2

Great

TrustScore 4 out of 5

132 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(132)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After years of doing internet payments

After years of doing internet payments, I didn't really give notice or pay much attention to how I got them done.
This changed, when Montonio came into the picture, as using them to complete my payments made it a breeze and a pleasant experience.

10 November 2023
Unprompted review
Rated 1 out of 5 stars

I don’t recommend it

27 October 2023
Unprompted review
Montonio logo

Reply from Montonio

Dear Lina,

I'm sorry to see that your experience with us didn't hit the mark. That's not the memory we want anyone to have of Montonio.

We're taking your feedback seriously – it's the only way we can get better. If you're up for it, I'd love to hear more about what happened and see how we can fix it.

Feel free to drop us more details via email at support@montonio.com. We're here to help and want to make sure your next experience is a great one.

Hope to get this sorted out for you soon.

Warm regards,
Laura

Rated 5 out of 5 stars

Fast

Fast, unexpensive -> best price (I can not use "cheap", because the quality of the service is good), good customer support, easy API, direct and immediate response from IT.DEV guys (the fault was on my side). I wrote my own plugin for the webpage within a day and + one day for testing (due to my mistake: requested csrf token on get requests, when customer was redirected after payment).

Also I gave them some ideas on improving the service. The logic what was designed could be extended and service could be more powerful.

15 August 2023
Rated 5 out of 5 stars

Thanks to the montonio team

Thanks to the montonio team, we have raised our e-shop to a new level.
Interfacing with our software was smooth and fast.
In addition, Montonio has reasonable pricing.

10 July 2023
Rated 5 out of 5 stars

Ideal for managing any WooCommerce…

Ideal for managing any WooCommerce store, or even multiple in same time if you want

Been using several payment and shipping solution suppliers in the past, I would say Montonio has been fastest in development of it's services. Today being in head of the game in many areas.

Integration with WooCommerce works like a charm. Orders and shipping can all be managed from one partner system.

29 June 2023
Rated 5 out of 5 stars

Would recommend 100%.

Montonio has excellent customer service, reasonable price, easy to understand user interface to manage orders from customers. Would recommend 100%.

15 September 2022
Unprompted review
Rated 5 out of 5 stars

When we were choosing a payment…

When we were choosing a payment partner, Montonio had the best price for banklink payments. We couldn't believe that there could be such a price, and several times we checked the accounts and looked for hidden payments. But in the end we realized we could trust Montonio 100%. Service works steadily, integration with the site does not require any skills, Montonio specialists installed and configured the module themselves.

27 August 2022
Unprompted review
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