Montirex Reviews 12,754

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 5,917 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting the premium materials, comfortable feel, and stylish designs. Many people appreciate the excellent service, highlighting the ease of ordering, quick responses, and efficient handling of issues. Reviewers are also happy with the overall value and the wide selection of items available. However, some people were dissatisfied with delivery services, mentioning lost parcels, delayed arrivals, and issues with next-day delivery not being fulfilled. There were also occasional concerns about inconsistent sizing across different products, making it a gamble whether items would fit. A few customers experienced issues with product durability, such as zippers breaking or fabric tearing after minimal use.

What people talk about most

Product

Customers generally express satisfaction with the product quality, highlighting excellent materials,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many consumers praise the fast... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of clothing,... See more

Order

Consumers find order to be ambiguous. Many customers praise the ease of ordering, fast delivery, and quick... See more

Service

Clients share positive opinions on service, consistently praising the speed and efficiency of the company.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my Montirex short set with the t-shirt and windbreaker and I’m seriously impressed. The quality is top tier – the material feels premium, lightweight and really comfortable. The fit is p... See more

Company replied

Rated 5 out of 5 stars

The sale was great usually you can't find certain sizes. I managed to get a whole tracksuit, shorts, tshirt and a zip long sleeve top all matching. I was given free delivery within 3 days and a first... See more

Company replied

Rated 5 out of 5 stars

Website was easy to navigate and the item arrived quickly and well packaged. Really impressed with the quality of the joggers having previously only having bought shorts, t-shirt and jacket for my so... See more

Company replied

Rated 5 out of 5 stars

I’ve had a great experience with Montirex. The zip on the jacket I ordered for my son came off after a couple of wears. I emailed customer service and got really quick responses. I sent them some phot... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Montirex is a challenger sports performance brand built on passion, perseverance and quality. We fuse the best in sport, style and outdoor to create the ultimate performance wear for athletes and adventurers of all abilities. Designed and manufactured with durability, an eye for innovation and a focus on fabrication, our products enable you to take on any challenge.  Colour, cut and design are integral to everything we do, because confidence powers performance. We are Montirex, Challenge Accepted.


Contact info

4.1

Great

TrustScore 4 out of 5

13K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

After an error with my order

After an error with my order, I received a very speedy response and the matter was dealt with promptly
Excellent customer service

23 April 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Melissa,

Thank you for your kind feedback! We're really pleased to hear that your issue was resolved quickly and that you had a positive experience with our customer service team.

We truly appreciate your support and are always here if you need any further assistance.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Amazing products!

9 April 2026
Montirex logo

Reply from Montirex

Hello Oana,

Thank you so much for your kind words! We're delighted to hear that you're enjoying our products. If there's ever anything we can assist you with, please feel free to reach out—we're always happy to help.

Thanks again for your support!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Great items, love the colours

Great items, love the colours and I love that my daughter and I can wear different colours of the same item! They are great for sporting events and quick delivery also. Great quality on items as well thank you

15 April 2026
Montirex logo

Reply from Montirex

Hello Kelly,

Thank you so much for your lovely feedback! We're thrilled to hear that you and your daughter are enjoying the items—being able to mix and match colours is such a fun way to share them. It's great to know they've been perfect for sporting events and that you were happy with the delivery and quality as well.

We really appreciate your support and hope you continue to enjoy your purchases!

Kindest regards,

The Montirex Team

Rated 1 out of 5 stars
Montirex logo

Reply from Montirex

Hello Anna,

Thank you for your message. We can see that your order was placed on 9th April and was dispatched from our warehouse on the same day.

From the tracking information, it appears that the parcel has not progressed through the courier’s network since 11th April. Due to this lack of movement, we must unfortunately deem the parcel as lost in transit. We sincerely apologise for the inconvenience this has caused.

Our customer service team has already reached out to you directly regarding this matter to assist further and resolve it for you as quickly as possible.

If you have any further questions in the meantime, please don’t hesitate to get in touch.

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Excellent company quality products

I must say what a pleasure dealing with this company, I was kept up to date on the orders, processing was quick and easy, and delivery was fast and straightforward. I had to contact customer service department with a small problem, they replied and addressed my concern immediately with reassuring advice. They certainly deserve more than 5 stars for their professionalism but more importantly loyalty to the customer.

23 April 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Pam,

Thank you so much for your fantastic review! We're absolutely delighted to hear that you had such a positive experience with us from start to finish. It's great to know you found the ordering process smooth, delivery prompt, and our updates helpful along the way.

We're especially pleased that our customer service team was able to quickly resolve your concern and provide reassurance—that really means a lot to us.

Your kind words about our professionalism and commitment to our customers truly mean a great deal. Thank you again for your support!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars
Montirex logo

Reply from Montirex

Hello Mark,

Thank you for your great feedback! We're so pleased to hear you were happy with our fast delivery. We really appreciate your support and hope you enjoy your purchase!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

I unfortunately had to return items as…

I unfortunately had to return items as too small , refund notification sent within a few days.
Really appreciate service.

16 April 2026
Montirex logo

Reply from Montirex

Hello Susan,

Thank you for your feedback—we really appreciate it! We're sorry to hear the items weren’t the right fit, but we're glad the return and refund process was smooth and handled promptly for you.

If there's anything we can help with in finding the right size in the future, please don’t hesitate to get in touch. Thanks again for your support!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Absolutely amazing customer service…

Absolutely amazing customer service from montirex id placed an order the wrong size a quick email to them and they amended my order straight away with no problem at all

23 April 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Jacqueline,

Thank you so much for your amazing feedback! We're delighted to hear that our customer service team was able to quickly amend your order without any hassle.

We really appreciate your support and are always here if you need any further assistance. Enjoy your order!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Arrived on time

Arrived on time

16 April 2026
Montirex logo

Reply from Montirex

Hello Karwan,

Thank you for your feedback! We're glad to hear your order arrived on time. We really appreciate your support and hope you enjoy your purchase!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! Had an issue with a pair of leggings & the customer service team over there are extremely helpful & understanding! No faults at all ☺️

23 April 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Marcie,

Thank you so much for your kind words! We're delighted to hear that our customer service team was able to help resolve the issue with your leggings and provide a positive experience.

Your feedback means a lot to us, and we really appreciate your support. If there's ever anything else we can assist you with, please don’t hesitate to reach out!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Top quality

A stylish and reliable Liverpool company. Top quality clothing

8 April 2026
Montirex logo

Reply from Montirex

Hello Paula,

Thank you for your kind words! We're so pleased to hear you’re enjoying the quality and style of our clothing. Your support means a lot to us, and we’re proud to be a brand you can rely on.

Thanks again for your feedback!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Good stuff

Well I’ve bought two T-shirts and probably the best I’ve bought in a while.
Great quality, superb for absorbing sweat on them hot days and very comfortable!

9 April 2026
Montirex logo

Reply from Montirex

Hello Carl,

Thank you for your great feedback! We're really pleased to hear you're enjoying your T-shirts and that you're happy with the quality, comfort, and performance—especially on those warmer days.

We really appreciate your support and hope you continue to enjoy wearing them!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great quality...high recommend

9 April 2026
Montirex logo

Reply from Montirex

Hello Julia,

Thanks for taking the time to leave a review!

We’re really glad to hear you’re happy with the fast delivery and the quality of your order. Your recommendation means a lot to us.

We hope to see you shopping with us again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars
Montirex logo

Reply from Montirex

Hello Chantell,

Thanks for your review!

We’re really pleased to hear you had a brilliant experience and found the service fantastic. We appreciate your support and hope to see you back again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Amazing customer service and resolution

Ordered a piece of gym clothing. The wrong item was sent so I emailed the company. They quickly reordered the correct item and sent next day delivery. The item that was wrong they let me keep due to the inconvenience. Superb customer service and new item posted the same day the issue was raised. Well done - not many customer service teams
Exist like this any more.

22 April 2026
Unprompted review
Montirex logo

Reply from Montirex

Hello Lisa,

Thanks for taking the time to share your experience!

We’re really glad we could get things sorted quickly for you and turn the situation around. Mistakes can happen, but it’s great to hear our team resolved it promptly and made things right.

Your kind words about our customer service mean a lot — we’ll be sure to pass this feedback on to the team.

We hope you’re enjoying your new item, and we look forward to seeing you shop with us again soon!

Kindest regards,

The Montirex Team

Rated 4 out of 5 stars

Great product and price highly…

Great product and price highly recommended

8 April 2026
Montirex logo

Reply from Montirex

Hello Andrew,

Thanks for your review!

We’re really pleased to hear you’re happy with the product and found it to be great value. Your recommendation means a lot to us.

Hope to see you shopping with us again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars
Montirex logo

Reply from Montirex

Hello Michael,

Thanks for your review!

We’re really glad to hear you’re happy with the products and the pricing. We appreciate your support and hope to see you again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Very easy to order and a fast delivery.

Very easy to order and a fast delivery.

13 April 2026
Montirex logo

Reply from Montirex

Hello Karen,

Thanks for your review!

We’re really pleased to hear you found the ordering process easy and that your delivery arrived quickly. We appreciate your support and hope to see you shopping with us again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Amazing brand!

Amazing brand!! Fast delivery!!

8 April 2026
Montirex logo

Reply from Montirex

Hello Alyshea,

Thanks for your review!

We’re really glad you’re enjoying the brand and that your order arrived quickly. We appreciate your support and hope to see you again soon!

Kindest regards,

The Montirex Team

Rated 5 out of 5 stars

Good quality gear

Good quality gear, great delivery times, always receiving promotional offers and the return policy is quick and easy

6 August 2025
Montirex logo

Reply from Montirex

Hello Tom,

Thanks for your review!

We’re really pleased to hear you’re happy with the quality, delivery times, and that you’re finding the offers and returns process easy and straightforward. We appreciate your continued support and look forward to seeing you shop with us again soon!

Kindest regards,

The Montirex Team

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