Montella Cycling Reviews 

Customer Care Lacking!
I have a sizing issue with bib shorts that I bought....too large considering the size chart that was provided to measure up. That is one issue, but it is the lack of response from Montella Cycling that is concerning. They promote some sizing discount if something doesn't fit...well they would have to respond to either the emails or facebook message for that to be worth anything. If you know it fits, great. If you are a first time buyer and there is a question, go to a store instead of here. Good stuff that does not fit is still no good.

Jersey was poorly constructed, with completely uneven zipper seam. Return was approved, but required me to ship at my expense to Lithuania (really?), which would have cost me nearly $90 US, which was about 40% more than I paid for the jersey.
Decent price if you are willing to risk it, but they clearly don't stand by their product.

Really like the way my jersy fits and performs.

I purchased 4 jerseys from Mondella using THEIR recommendation for sizing. After carefully checking all my measurements and waiting over 3 weeks I received my order. I was shocked to discover that all jerseys were at least 2 sizes smaller than other jerseys I have been wearing. Furthermore the quality of the jerseys was of very low quality, very thin material and the zippers were very cheap. I contacted the customer service and they offered to sell me the jerseys in larger sizes at 70% discount. How can I trust that the sizes would fit after being fooled by their size recommendations before. I decided to send the jerseys back for a refund. To return the jerseys have to send them to Lithuania at my expense. I went to FedEx and was quoted $417 to ship them back. Needless to say I won’t be doing that. To me this company is just another internet scam. Fair warning, stay away from Mondella. This company is terrible.

Great. I ordered a size too small for me on the first order, so the 70% discount on reordering with a bigger size was much appreciated. Will donate the smaller sizes to a less fat friend! Shipping time to the UK was 2 weeks for the first order and just under for the second order.

it's a bit unsettling ordering from an online source for the first time especially from out of the country. Then when the product got shipped and was mishandled by the carrier and had to be re-sent (tho not Montella's fault), I was very skeptical. Montella stayed in touch with me throughout the ordeal and in the end I finally received the product and I was amazed that the quality, fit and value of my new outfit was far better than my expectations! Highly recommend Montella products.

I made a mistake and ordered the wrong size but didn’t notice until nearly 6 weeks after I received it as it was a gift that I ordered in advance so I wouldn’t be last minute rushed. The customer service team was very accommodating.

I am sorry I cannot give zero stars. Things to watch for. This is not a UK company, so your bank charges you for overseas payments. This is not clear on their website. Delivery is very slow, and the goods are not of the best quality. Beware of the sizing. Customer service is slow and unhelpful

The size chart is accurate, so there was no need to return the bibs and/or jerseys. Durability exceeds expectations and great designs. Rain protection and winter clothing would be great options in the future. Affordability is a welcome bonus.

I have tried several other bib shorts from well-known NZ cycling brands, but none of them come close to Montella. The fit is excellent, the chamois is comfortable even on longer rides, and the fabric feels premium and durable. The leg grippers keep everything in place without digging in, and the overall design feels very well thought out. In my experience, Montella’s bibs are truly best in class for both comfort and quality.

Great communication. Exchange process was very well managed

It is the quality of their merchandise that reigns supreme.
Every time we get clothing from them we are just impressed. And the cost compared to almost all other name-brands results in buying from Montella an easy decision to make.

Montella gear is extraordinary! I have two sets of bib shorts and matching jerseys and I love them. The fit, comfort, durability, and price are all fantastic! This gear is so comfortable that I decided to swap out my triathlon suit for my Montella kit in my most recent Ironman triathlon and I am so happy that I made that choice! A 112 mile bike ride was such a breeze in this terrific kit! After that, I bought more kit from Montella...

Montella makes excellent products at a reasonable price. They have held up well over many many miles.

Great jerseys for the price end like the difffent designs. Nice and light for hot Texas rides

Excellent prices; great selection--though it would be nice to see some of the designs I've seen elsewhere, I don't go elsewhere because I just don't trust the quality.

I've done at least 2 orders with Montella in the past, and will stick exclusively with them for the foreseeable future.

Great products, I've purchased a few, nice choices and quality.

Sizing is totally off base. I am barely a 2x so I ordered a 3x cause I know cycling clothes are tight I figured it would fit perfectly. I could not get the bibs up past my thighs. Because I am a first time customer they allow you to trade for another size but if your not a first time customer you have to send it to Lithuania, which is more than what the article costs! I figured that if 3x was way too small a 6x should fit perfectly. It BARELY fits, I am not a 6x. The whole process is cumbersome - it shouldn't be.

Spoke to customer service regarding jersey sizing, particularly the length. Customer service confirmed the jersey was the length I had noted. When I received the jersey it was three inches longer than the confirmed length. They refused to acknowledge their mistake nor extend any effort to do something about their mistake. I feel I was baited into making a purchase, cheated and disrespected as a consumer. Would not recommend doing business with them.