The service and return policy made it simple to order and gave assurance that the product can be return with a small restocking fee. The part I ordered didn't work for the chair as I wasn't aware how... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We got the part quickly! After being off the road from my e scooter for over a month, I am now back out there getting things done and enjoying my mobility! The part was out of stock for a whil... See more
Company replied
The staff was knowledgeable, helped me to feel comfortable in explaining my concerns. Provided me with feedback when I needed it. The responses were rapid and appropriate. I felt like I was a person a... See more
Company replied
What we thought was a old lift sleep chair going useless with button to recline and go back not working half the time and the manufacturer appears not in business anymore. Then we seen you apparently... See more
Company replied
Company details
Written by the company
Monster Scooter Parts is a leading online retailer of replacement parts, accessories, and components for mobility scooters, power chairs, electric scooters, gas scooters, mini bikes, ATVs, go-karts, and other small personal and recreational vehicles. Founded in 2005, we've built one of the industry's most extensive parts catalogs — over 20,000 SKUs shipping from our Colorado warehouse — serving individual owners, caregivers, and professional repair shops alike. We're proud to support the mobility community with a deep selection of replacement parts for mobility scooters and power chairs, including batteries, chargers, controllers, motors, tires, and more, helping customers maintain their independence and extend the life of equipment they rely on every day. Alongside this, we carry thousands of parts for recreational vehicles, from electric scooters and mini bikes to ATVs and gas-powered scooters, covering everything from routine maintenance items to performance upgrades. What sets Monster Scooter Parts apart is our commitment to service. Our U.S.-based customer support team is available by phone, email, and chat to help customers find the right part the first time, and we stand behind every order to make sure our customers are taken care of. With detailed product information, knowledgeable staff, and two decades of experience, we make sourcing replacement parts simple and dependable. Through www.monsterscooterparts.com, we proudly serve customers across the United States and Canada, with international shipping available on request.
Contact info
Galley Road 5045, 80915, Colorado Springs, United States
- monsterscooterparts.com
4.6
Excellent
356 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Monster Scooter Parts
Thank you for your review! We're glad to hear your order arrived quickly and that the product was exactly as described and fit perfectly. We appreciate your business and look forward to serving you again in the future!
The battery charger Arrived promptly…
The battery charger Arrived promptly item and performance as described. This is my second purchase and I am a returning customer thank you
11 June 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your continued support! We're thrilled to hear your charger arrived promptly and performed as expected. It means a lot to us to have returning customers like you. We appreciate your business and look forward to helping with any future needs.
I've ordered a couple times from…
I've ordered a couple times from Monster Scooters Parts for my Trikke. It's hard to find parts for this Trikke. Customer service has been great in responding to queries and resolving order issues.
10 June 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your continued support! We're glad we've been able to help you find the parts you need for your Trikke and that our team has been helpful along the way. We appreciate your business and look forward to serving you again!
Exactly what I needed for my Tao Tao…
Exactly what I needed for my Tao Tao Raptor.
8 June 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your review! We’re glad to hear the part was exactly what you needed for your Tao Tao Raptor and got you back up and running. We appreciate your business and look forward to helping you again whenever you need parts or support!
All around good company
1 June 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your kind feedback! We really appreciate your support and are glad to hear you’ve had a positive experience with us.
Fast easy no tassels and it as on time…
Fast easy no tassels and it as on time easy to install and price was right
20 May 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your review! We're glad to hear the process was fast and easy, and that everything arrived on time. It's great that the installation was simple and the pricing worked well for you. We appreciate your business and feedback!
Great customer service
I had a slight problem and their customer service jumped in to help figure it out. Madison helped walk us through possible solutions and ended up getting it to work. Really appreciate it.
1 June 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your kind review! We're so glad Madison was able to step in and help walk you through the issue and get everything working properly. We really appreciate your feedback and are happy we could assist!
Parts (bearings for walker scooter) fit…
Parts (bearings for walker scooter) fit in perfectly... 92 year old grandma happy.
Wasn't happy about the time it took to get them / ship method. Checked tracking and went to numerous places, even to one place twice?
27 May 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your review! We're happy to hear the bearings fit perfectly and that your grandmother is back up and running. We apologize for the frustration with the shipping transit time and tracking updates. While carrier routing can sometimes result in packages passing through multiple facilities, we appreciate your patience and are glad the parts ultimately arrived and worked as expected. Thank you for your business!
The part came quickly
The part came quickly. I have done this installation before but somehow part of the failed part remained and so it was a bit more difficult this time but not due to the new part.
30 May 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your review! We're glad the part arrived quickly and got the job done. It sounds like the installation had an unexpected challenge, but we're happy to hear the replacement part itself worked as intended. We appreciate your feedback and your business!
The Parts Fit.
The armrests fit my Drive lightweight aluminum transport chair. That's all that counts.
2 June 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your review! We're glad to hear the armrests fit your Drive transport chair as expected. We appreciate your feedback and are happy we could help you find the right replacement part.
Everything was packaged nice and…
Everything was packaged nice and secure. Product better than expected and will be back for future parts for my BK200 Dunebuggy
5 June 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for the great review! We're happy to hear your order arrived safely and exceeded your expectations. We appreciate your support and look forward to helping you find parts for your BK200 dune buggy in the future. Happy riding!
I got exactly what I needed
I got exactly what I needed. I had a Pride Victory 9 (3 wheel scooter), and bought the bucket, brackets, and hardware for it. It worked out very well. On the same day we assembled the bucket and hardware went to the disney parks same day. It helped us out alot.
1 June 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your review! We're so glad everything fit your Pride Victory 9 and that you were able to get it assembled in time for your trip to Disney! It's great to hear that everything worked out well and helped make your day more enjoyable. We appreciate your support and hope you continue to enjoy your scooter accessories!
Quality product at a reasonable price…
Quality product at a reasonable price point. It fit well and had no visible defects. The mounting hardware fit correctly. Customer happy with purchase.
28 May 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for the great review! We’re happy to hear the product fit well, arrived in good condition, and that the mounting hardware worked as expected. We truly appreciate your support and are glad you’re satisfied with your purchase!
Part received broken
Part received broken. MSP replaced and sent next day.
Part is installed and scooter is now running.
27 May 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your feedback! We’re glad we were able to quickly resolve the issue and get a replacement out to you right away.
It’s great to hear the part is installed and your scooter is back up and running. We appreciate your patience and the opportunity to make things right, and we’re here if you need anything in the future.
-Monster Scooter Parts
The part fixed my scooter problem!
The part fixed my scooter problem!! It is working again!! My mobility freedom is back!!!
27 May 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for sharing your experience! We're so glad to hear the part resolved the issue and got your scooter working again.
We know how important mobility and independence are, and we’re happy we could help restore that for you. We truly appreciate your business and wish you many more trouble-free rides ahead!
Solid company - Very Safe to Purchase From
Solid company. Product as described and shipped out quickly.
21 May 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your review! We’re glad to hear your order arrived quickly and met your expectations.
We appreciate your support and are happy you chose us for your scooter parts. Thanks again for your business!
The carburetor looked exactly like the…
The carburetor looked exactly like the one I needed for my minibike. The price and shipping was great. The throttle assembly didn't come with the return spring, so I had to remove it from my old carb and that wasn't easy. Putting it on the new carb was worse, the new carb has a shorter and bigger diameter casting for the throttle, so it doesn't return smoothly.
16 May 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for your feedback and for taking the time to share your experience in detail. We're glad the part matched what you needed and that pricing and shipping met your expectations.
We’re sorry to hear you ran into issues with the throttle return spring and fitment. Feedback like this is very helpful and will be shared with our team for review to ensure we’re providing the most accurate product information and compatibility details possible.
We appreciate your business and the opportunity to serve you, and we’re here if you need any further assistance.
Reply from Monster Scooter Parts
Thank you for your review! We’re happy to hear your order arrived promptly and that the part was a perfect fit. We appreciate your support and look forward to helping you again in the future!
Runva Winch Hand Control Remote for…
Runva Winch Hand Control Remote for Hisun ATVs & UTVs × 1 great price, great product with fast shipping. Perfect fit!
21 May 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for the awesome review! We’re glad to hear the Runva winch remote was a perfect fit and that you were happy with the price and fast shipping. We truly appreciate your support and hope it continues to work great for you!
awesome ramp worked great
24 May 2026
Unprompted review
Reply from Monster Scooter Parts
Thank you for the great review! We’re happy to hear the ramp worked great and did exactly what you needed. We appreciate your support and hope it continues to serve you well!
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