monsterinflatables.co.uk Reviews 391

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, efficiency, and helpfulness, making interactions pleasant and productive. The booking process is frequently highlighted as simple and easy, with many appreciating the clear communication throughout. The delivery and collection service is often described as prompt and professional, with items arriving on time and set up quickly. Reviewers are particularly impressed with the quality and cleanliness of the products, noting that the inflatables are well-maintained and loved by children. Overall, the service provided is consistently excellent, with many customers expressing their intention to use the company again for future events.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the efficiency, professionalism, and... See more

Staff

Clients share positive opinions on staff, consistently praising their politeness, professionalism, and... See more

Product

Customers consistently note positive experiences with product, highlighting that the bouncy castles are of... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting punctuality and... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting its ease and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used monster inflatables on three separate occasions now. Their bouncy castles are great and kept in good condition. They are prompt with delivery and pick up. Everything is taken care of and s... See more

Rated 5 out of 5 stars

After a fantastic service last year, I booked more inflatables for our big bbq. They turned on time, we walked around together deciding what was best for the k8ds, they promptly set it all up and th... See more

Rated 5 out of 5 stars

We were very happy with our bouncy castle, the children loved it. Booking was simple and there was good communication from Monster Inflatables throughout the process. The delivery guys arrived for se... See more

Rated 5 out of 5 stars

Fantastic company, used for my son's birthday party today and couldn't have asked for a better experience with them. Good communication throughout, always happy to help and when the staff arrived they... See more


Company details

  1. Children's Party Service
  2. Bouncy Castle Hire
  3. Entertainer
  4. Event Management Company

Written by the company

We are a Chelmsford-based bouncy castle hire company, operating throughout Essex We know you have a choice when it comes to bouncy castle hire in Chelmsford, so we know we have to offer you more choice, better value and unbeatable levels of customer service if we are to attract your interest and earn your business. We believe we offer the best bouncy castle hire in Essex, and here are just a few of the reasons why… Decades of entertainment experience Our team has over 45years experience in the local leisure industry, so you can trust us for the very best advice and ideas based on hundreds of parties and events just like yours. We can help you get the most from your budget and your venue, with personal package deals that include everything from exciting inflatables to fun food, all tailored perfectly to your party theme, age group and interests. More to choose from Take a look at the list on the left and you’ll find much more than just Chelmsford bouncy castle hire. We keep our range right up to date to make sure you can get the latest in inflatable fun, from assault courses to rodeo bulls, high slides to sumo suits, go-karts to Bumper Carz. We’re adding to our range all the time, so if you don’t see exactly what you want, just ask – it could be on its way soon! The Monster difference While our choice and value are hard to beat, what really makes Monster different is our customer service, which is simply second to none. As parents ourselves, we know the standards we’d expect for our own kids’ parties, and we make sure we provide that same high standard for you. Our staff are all hand-picked and fully trained to put your needs first and they’ll do everything they can to help you. Nothing is too much trouble for our polite, professional team and they will always go the extra mile to make sure your event is a monster success. Keeping your little monsters safe These days, safety and hygiene are more important than ever, and you can count on us to keep your little monsters safe and sound. Every item is thoroughly sanitised after every hire and regularly tested to stringent industry standards. We also replace our equipment regularly, so it always arrives looking like new. In the unlikely event that anything does go wrong, we have £5m of public liability insurance cover for your complete peace of mind. We take nothing for granted We never forget you have a choice and we never take your custom for granted. We work hard on each and every hire to give you an exceptional experience because you deserve nothing less than the best. Take a look at our testimonials and you’ll see that great service is at the heart of everything we do. Book now with no deposit If we sound like the kind of people you’d like to do business with, get in touch today and start the ball rolling on a memorable, monster party. Remember, you can book online right now with no deposit to make sure you get exactly what you want, when you want it.


Contact info

5.0

Excellent

TrustScore 5 out of 5

391 reviews

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Rated 5 out of 5 stars

Would definitely recommend!

I recently booked a bouncy castle with monster inflatables and was not disappointed.
It was really easy to find availability and book online. The company kept in contact leading up to the day of the party and made sure to ring 20 minutes before drop off and collection so that we were prepared for them to arrive.
All members of staff were really friendly and helpful and set up was quick and safe. I would definitely recommend monster inflatables and I will certainly be using them again!

17 September 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company

I recently booked with Monster inflatables and can’t recommend this company enough. I booked the go kart package for my sons 6th birthday party. The team were always available with any questions or queries I had before the party.

I was not sure what to expect on the day but the team who ran the ran the go karts went above and beyond to make sure all the kids had the best time. Parents at the party commented on how great they were and I was able to enjoy with the stress of entertaining the children was taken off me.

I will be booking again with monster inflatables for any party hires in the future!

17 September 2023
Unprompted review
Rated 5 out of 5 stars

My recent experience with Monster…

My recent experience with Monster Inflatables went great, I have literally nothing negative to say! Booking online was easy and I promptly received confirmation from a human that it was received by them and confirmed, there were emails leading up to the day confirming cost and timings etc and on the day they text to let me know they were en route. All the staff we met were lovely and the castle itself was exactly as expected. Apparently there is also a rewards scheme so with three young children I will definitely be using again!

20 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I ordered a bouncy castle for a party and the customer service was first class from my first contact to pick up. The bouncy castle itself was super clean and well maintained (different to an experience I had with another local company). Really recommend.

26 August 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Great! Fantastic communication. They were so helpful when my dates kept changing. Arrived on time, lovely staff. Will definitely be using them for all garden parties. Highly recommended

26 August 2023
Unprompted review
Rated 5 out of 5 stars

Perfect.

Extremely helpful. Called before dropping off and collecting so knew they were on the way. The soft play looked even better in person and my little one absolutely loved it! Definitely recommend and would use again. Nothing to fault

26 August 2023
Unprompted review
Rated 5 out of 5 stars

We had the white castle for our wedding…

We had the white castle for our wedding the staff were brilliant throughout the day we had the castle manned for the duration and the kids loved the guy very happy chatty and friendly definitely recommend! And will use there services again

Thank you

25 August 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service and amazing…

Fantastic service and amazing inflatables. It is well worth the money, children entertained for hours on end. So much fun. Professional and friendly service and would really recommend. We have used them twice now.

19 August 2023
Unprompted review
Rated 5 out of 5 stars

Great as always

Great as always. Have used these guys for 3 years in a row now and wouldn’t use anyone else.
Delivery guys were friendly and polite.
Thank you

19 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service for my daughters…

Excellent service for my daughters birthday on 13th August. Arrived promptly and staff were very polite and professional. Bouncy slide was put up in no time at all, everything was checked, and secured and the inflatable was clean and sturdy. Children had a great time and it really made the day! Collection was on time and we were messaged in advance of arrival, again staff were very friendly, and packed up efficiently and speedily. Would definitely recommend and use this service again. Thank you Monster Inflatables!

13 August 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend ☺️

We hired Monster Inflatables for my daughters 1st birthday party and was so impressed with the customer service. We had to change the location the week of the party due to weather and they were so accommodating. Every time I spoke with them, they were so helpful and friendly. We will be using them going forward for any parties we have!

5 August 2023
Unprompted review
Rated 5 out of 5 stars

We hired the Disco assault course for…

We hired the Disco assault course for my Daughters 8th birthday and it was so much fun and entertained the kids for 2 days! They loved that they could play their own music in it and the disco ball.The guys that delivered and collected were very friendly, especially the 2 on collection they let my girls help which they loved. The inflatable was super clean and will definitely hire from them again. Thank you 😊

5 August 2023
Unprompted review

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