Can't rate the goods yet as I haven't opened them (just received them). But the website is a disaster, can't access it but just getting stuck at Cloudflare. Tried several browsers, home IP with wifi a... See more
Company replied
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Can't rate the goods yet as I haven't opened them (just received them). But the website is a disaster, can't access it but just getting stuck at Cloudflare. Tried several browsers, home IP with wifi a... See more
Company replied
I needed to choose a bed for my son from the items which are in stock and to be delivered in 48 hours (he started to climb from cot). so for us time was really important. even though the item was... See more
Beautiful bed with excellent quality! Absolutely nothing to complain about. All my friends love it when they see it and even want to buy the same one. It’s worth every penny. My husband sleeps there... See more
Company replied
I had, and I am still having, an excellent experience with Mon Lit Cabane. I bought a few things, and they all have the quality I was expecting, which was great. The website is well designed, and easy... See more
Company replied
Mon Lit Cabane est une entreprise familiale française basée au Pays Basque fondée en 2017, et désormais leader de la vente de lit cabane en Europe. Le catalogue des produits s'enrichit de semaine en semaine. Aujourd'hui Mon Lit Cabane compte plus de 80 modèles de lits, 10 modèles de matelas, 30 modèles de tipis, une vaste collection de jouets en bois, un univers entièrement dédié aux accessoires de puériculture et des milliers de décorations.
12 route de Pitoys, 64600, Anglet, France
Replied to 77% of negative reviews
Typically replies within 2 weeks
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We are really happy with the purchase of the double housebed for our daughter. The delivery was fast and the assembly very easy.
It looks really great and the quality is perfect.
Our daughter loves her new bed.

Reply from Mon Lit Cabane
Lovely bed, easy enough to put together, daughter loves it! Came back afterwards for a canopy and a pillow for it as well. Great products.

Reply from Mon Lit Cabane
Top quality products with equal customer service. Would highly recommend to anyone buying from this company you are in great hands.

Reply from Mon Lit Cabane
Delivery was a little slow but the product is beautiful. Thank you!

Reply from Mon Lit Cabane
Fantastic selection of baby essentials, great prices, and fast shipping. The website is easy to navigate, and customer service is super helpful. Highly recommend!

Reply from Mon Lit Cabane
Beautiful bed with excellent quality! Absolutely nothing to complain about. All my friends love it when they see it and even want to buy the same one. It’s worth every penny. My husband sleeps there with my child, and now he loves the bed even more than his own. The mattress is also high-quality and very comfortable.
Lit magnifique de qualité exceptionnelle ! Absolument rien à redire. Tous mes amis l’adorent quand ils le voient et veulent même acheter le même. Il vaut chaque centime. Mon mari y dort avec mon enfant, et maintenant il aime ce lit encore plus que le sien. Le matelas est également de haute qualité et très confortable.

Reply from Mon Lit Cabane
My girls love their new house beds. And started to sleep through the night 😍

Reply from Mon Lit Cabane
Great customer service such as delivery and quality!
I had an issue with the invoice address and the assistance helped me very quickly and did a very good job!
The products are in high quality level, all delivered in good conditions and in few days.
Thank you!

Reply from Mon Lit Cabane
I am disappointed this time around. We ordered the second time from this website and we needed to adjust the order ( in their favour i might add) . Nobody picks up the phone, there is no option to cancel or adjust the order online - even if European regulation states you can opt out of the contract within 14 days-, nobody replied to contact forms. Today i received an email that the order is shipped, so they ignored our attempts to contact.We will see how everything arrives in the end but the shipping costs are HUGE for this level of non existing customer support - 45 euros for some minor things.

Reply from Mon Lit Cabane
I was apprehensive from some of the reviews but I really liked the look of the beds so bit the bullet. Delivery came within a week to the UK, tracking was updated regularly and everything arrived in perfect condition. The bed is lovely and great quality wood, fairly easy to put together (instructions are a little confusing) but all around a great experience and would definitely buy from here again!

Reply from Mon Lit Cabane
I ordered this bed over two months ago in September. One part arrived and the other two parts still have not. They have been stuck in French customs for a month now. This company doesn’t know which package they have sent me in order to resend the other packages. I have asked for a refund and they are not replying to my emails now. I’m expecting a baby in a month and this is causing me stress. Do not use this company
Ordered a bed and it arrived before the estimated arrival time which was a bonus!
Very easy to assemble and didn’t take long. Beautiful bed, solid and have gotten so many compliments about it. Great to know that the little one is safe when in their big bed and won’t fall out. Would recommend.
Great experience in store when ordering and delivery
Very happy with the product. Good quality. My daughter loves her bed.
They LOST one of the two boxes where thebedcame and it was me who had to solve all the process with the deliver company. They didnt even excuse themselves or had any detail
I bought the big house bed and the matching bookshelves for my 3 year old and we love it. Good quality and easy to assemble.
Would buy more things!
Amazing experience with the service!
We first went to the physical store to get a sense of the looks and quality of the beds. The salesperson explained everything well and advised us to order online to get our customizations.
I ordered from Germany and wanted to get it delivered to Sweden.
The bed and the other items got delivered quite fast and it's really good!!!
The best purchase for our child. We bought a house bed when she was 18 months and now that she is 5, she still loves it. Amazing quality and amazing customer service. Would definitely recommended.
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