Moneyshake Reviews 1,000

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 123 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the website easy to navigate and the overall process smooth and efficient. Many people praise the service for its effectiveness in finding good deals and providing a wide selection of choices. However, some customers were dissatisfied with the pricing, noting that the initial prices shown on the website did not always match the final quotes, or that additional costs like VAT were not clearly included. A few other people also felt that the response times were slow, with some not receiving quotes or replies to their inquiries.

What people talk about most

User experience

Customers had positive experiences with the user experience. Reviewers consistently found the website and... See more

Price

Clients share ambiguous opinions on price. Many customers found great deals and competitive prices, with some... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professional and... See more

Website

People report positive experiences with the website, finding it exceptionally clear, straightforward, and... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers praise the prompt replies, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very grateful for Susie at Moneysake's excellent customer service. She responded promptly with any queries I had, and always followed up to check I was being looked after. She is a great credi... See more

Company replied

Rated 5 out of 5 stars

Very easy to use completed the on line form then Ralph was in contact absolutely great service from him.I changed my mind on the car was never a problem or issue.He followed through and had help from... See more

Company replied

Rated 5 out of 5 stars

After frustrations with dealers Moneyshake saved the day. Immediate response on a quote that delivered a great deal. We got the car within 3 weeks. Would highly recommend.

Company replied


Company details

  1. Leasing Service
  2. Car Leasing Service
  3. Price Comparison Site

Written by the company

Compare car leasing deals from the UK's top leasing providers with Moneyshake. We're shaking up the car lease market. At Moneyshake, you can find your ideal lease car in just a few clicks. No jargon. No hidden fees. No spending hours online to find the best lease deal. Moneyshake gives you the best deals in one place from our trusted panel of partners.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

AI at its worst

You failed to give me a quote, and provided ridiculous reasons, suggesting I was ineligible. I am on the electoral roll, I have an excellent credit rating, No CCJs and am certainly not Bankrupt!!! Awful service. You don’t deserve my custom. An example of AI at its worst.

2 November 2025
Rated 1 out of 5 stars

You advertised a car leasing deal…

You advertised a car leasing deal through an email I received and when I enquired about this deal, the company I was directed to through the link knew nothing about it and was unable to offer a similar deal.
Very poor false advertising from Money shake

22 October 2025
Rated 1 out of 5 stars

Put a request in over two days ago no…

Put a request in over two days ago no email txt or phone call on my application

12 October 2025
Moneyshake logo

Reply from Moneyshake

Hi Frank, we're sorry to receive your review. I can see our partner CarWow Leasey have tried to contact you several times. They also sent an email immediately after your enquiry on Sunday.

Rated 5 out of 5 stars

Easy to apply .

Easy to apply .
I was able to apply without any major issues . Very user friendly system. Thanks ,

19 September 2025
Moneyshake logo

Reply from Moneyshake

Thanks for the 5* review!

Rated 5 out of 5 stars

Highly recommend…

Very easy website to use and amazing prices , would definitely recommend

11 September 2025
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Reply from Moneyshake

Thanks for the review Jill!

Rated 3 out of 5 stars

Waiting for a reply

17 August 2025
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Reply from Moneyshake

Hi William, thanks for your review. We received your enquiry yesterday (Sunday) and so our office was closed. We have sent an email and tried to call you this morning regarding your quote.

Rated 1 out of 5 stars

Terrible

Terrible, I called the lease company direct and the girl I spoke to couldn’t find any reference to my email enquiry to you. She seemed put out and I had to persuade her to take the enquiry reference number.

28 July 2025
Moneyshake logo

Reply from Moneyshake

Hi Chris, we're sorry to hear about your experience with V4B who are our broker partner. We will call you shortly to discuss what happened.

Rated 1 out of 5 stars

The prices on the website was totally…

The prices on the website was totally different from the quite i received totally wrong price more expensive

23 July 2025
Moneyshake logo

Reply from Moneyshake

Hi Tony, we can see that you have left 3 enquiries through our platform over an 8 day window. Please can you provide more information as to which price is totally wrong as we can see all prices on the vehicles and profiles you have entered can be honoured?

Rated 5 out of 5 stars

Good news

Money shake got me the car I wanted for the price i wanted what more can I say.

18 July 2025
Moneyshake logo

Reply from Moneyshake

Thanks for the 5* review Michael!

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate. Only took a few a minutes to fill in the details and it did the rest of the work. All options in one. Place so was easy to choose what I wanted

3 July 2025
Moneyshake logo

Reply from Moneyshake

Thanks for the 5* review!

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