The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been doing business with y'all for many years. I feel comfortable in y'all being fair to me. Your employe, Peter Stoutjesdijk is very nice and he represents y'all in a fabulous way. I thank... See more
Company replied
Monex's strength is in their customer service. Sometimes their website is a bit clunky, but if you call them, a real person always picks up and they're always helpful. Highly recommended for FOREX and... See more
Company replied
While I rarely speak to the same person twice, the staff at Monex are always anxious to please and oblige. ... but is Monex open to suggestions? How about a monthly statement showing the ending bala... See more
Company replied
Company details
- Non-Bank Financial Service
- also in
- Currency Exchange Service
- Financial Institution
- Money Transfer Service
- Payment Service
Written by the company
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Contact info
United States
- hello@monexglobal.com
- monexglobal.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Monex
Thank you for your feedback! We’re delighted to hear that you find our service very efficient. We truly appreciate your trust in Monex!
Thanks for what y'all do
Y'all have been fair and honest with me for many, many years. Peter Stoutjesdijk is very nice and honest. I appreciate y'all helping me to get the best exchange rates between the U.S. and England and sending my monies to whatever accounts I need it to be put in England. Thanks and Take Care..............................Jere S. Myers............................Jere's Antiques....................Savannah, Ga.................912-236-2815
7 August 2026
Reply from Monex
Thank you for your heartfelt feedback and for being a valued client for so many years. We’re honored to have earned your trust and are pleased to hear that you continue to value our fair and honest service, competitive exchange rates, and reliable international payment support. We truly appreciate your continued partnership with Monex!
It is very easy to perform the transfer.
5 August 2026
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you find the transfer process easy and straightforward. Providing a simple and seamless experience is always our goal. We truly appreciate your trust in Monex!
Our broker is Octavio Balliali and he…
Our broker is Octavio Balliali and he is just the best!
4 August 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with our team. Providing knowledgeable, reliable, and exceptional service is always our goal. We truly appreciate your trust in Monex and your continued partnership!
Helpful response
Very quick response when I was having an issue completing a Forward Draw.
4 August 2026
Reply from Monex
Thank you for your feedback! We’re delighted to hear that our team was able to respond quickly and assist you. Providing timely support when you need it is a top priority for us. We truly appreciate your trust in Monex!
Reply from Monex
Thank you for your feedback! We’re glad to hear that our team is always ready to assist and provide the support you need. We truly appreciate your trust in Monex!
Top notch!
Working with Peter and his team is great, they always provide prompt and accurate service!
31 July 2026
Reply from Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve consistently received prompt, accurate, and reliable service from our team. Providing exceptional support is our top priority, and we’re grateful for your trust in Monex. We truly appreciate your continued partnership!
Matthew Malone is the best !
Matthew Malone is the best !! Always helpful when i have questions or when i make mistakes he fixes them !!
31 July 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve consistently received helpful, responsive support whenever you’ve had questions or needed assistance. Providing reliable service and helping our clients every step of the way is what we strive for. We truly appreciate your trust in Monex and look forward to continuing to support your needs!
Super friendly
Super friendly, easy to work with. Every transaction is trouble free and simple.
31 July 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you find our team friendly and easy to work with, and that every transaction has been simple and trouble-free. Providing a seamless experience and exceptional service is what we strive for every day. We truly appreciate your trust in Monex and look forward to continuing to support your needs!
Customer service and representatives great!
Customer service and representatives are always willing to help and get you the best rates and let you know when the trends might be changing based on upcoming events. We have been a customer for several years and never a complaint.
29 July 2026
Reply from Monex
Thank you for your wonderful feedback and for being a valued Monex client for so many years! We’re delighted to hear that our team has consistently provided helpful service, competitive exchange rates, and timely market insights to support your business. Building long-term relationships through exceptional service is what we strive for every day. We truly appreciate your trust and continued partnership with Monex!
Always fast service!
20 July 2026
Reply from Monex
Thank you for your feedback! We’re delighted to hear that you consistently receive fast service. We truly appreciate your trust in Monex and look forward to continuing to support your needs!
it is delightful to work with Kebar!
20 July 2026
Reply from Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve had such a positive experience working with our team. Providing friendly, reliable, and personalized service is something we take great pride in. We truly appreciate your trust in Monex!
Very easy
Very easy, reliable on-line system. It makes my job so much easier now that we have switched to Monex
20 July 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you find our online platform easy to use and reliable, and that switching to Monex has made your job easier. Providing a seamless, efficient experience for our clients is exactly what we strive for. We truly appreciate your trust in Monex and look forward to continuing to support your business!
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had a positive experience with Monex and appreciate our competitive exchange rates, fast service, and efficient process. Providing reliable service and great value to our clients is always our goal. We truly appreciate your trust and look forward to continuing to support your foreign exchange needs!
UI is Excellent and the Dashboard Works
The user interface is excellent and the reporting is easy to understand. Notably simpler than bank portals.
17 July 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you find our platform easy to use and our reporting clear and straightforward. We truly appreciate your trust in Monex and your continued support!
Reply from Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve had a positive experience with our customer service and that our team has been able to provide the help you needed. We truly appreciate your trust in Monex!
Very responsive
We had a really complicated situation with our business account that required me to set up a new account. The staff were amazing, super responsive and walked me through every challenge!
13 July 2026
Reply from Monex
Thank you for sharing your experience! We’re so glad to hear that our team was able to support you through a complicated account situation and make the process of opening a new account much easier. Providing responsive, hands-on guidance during challenging situations is exactly the kind of service we strive for. We truly appreciate your trust in Monex and are grateful for the opportunity to help.
Michael U is the BEST!
Michael U is ALWAYS available to assist, answer questions and provide excellent and timely service. We are grateful to have him on our team! Thank you!
13 July 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that you consistently receive responsive, knowledgeable, and timely support from our team. Providing exceptional service and being available whenever our clients need us are top priorities. We truly appreciate your trust in Monex and look forward to continuing to support your business.
All the process was easy
All the process was easy. Our advisor was great and clear in all the process.
We received our tranfer on time.
9 July 2026
Reply from Monex
Thank you for your wonderful feedback! We’re delighted to hear that the entire process was easy, that you received clear guidance throughout, and that your transfer arrived on time. Providing a smooth, reliable experience is our top priority. We truly appreciate your trust in Monex!
Хорошие курсы для обмена
Хорошие курсы для обмена, но не всегда лучшие для меня. Однако этот то что мне нужно сейчас!
2 July 2026
Unprompted review
Reply from Monex
Thank you for your feedback! We’re glad to hear that Monex has been the right solution for your current needs. We appreciate your honest comments and are grateful for the opportunity to support your foreign exchange needs. Thank you for choosing Monex!
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