I feel they are not providing any service. If you once are entered into an one year subscription, they actually don't care about any bugs in the system whatever anymore.
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See what reviewers are saying
Mondly's choice of starting with a massive bulk of cognates allows one to start understanding the phonetics and orthography (which I found hard and in great need of reform:)). Likable, funny, short a... See more
The app teaches you some really useful vocabulary, words that Duolingo never brings up but seems rather essential to know. The range of languages you can study is great too, lots of cool little fea... See more
Impossible to cancel my subscription. Their FAQ about how to do this by cancelling on my iPhone under Subscriptions just isn't there (nothing about Mondly) and after logging into their website there i... See more
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It's helping me practice the language a…
It's helping me practice the language a lot. Thank u.
Fantastic app, can highly recommend over any other language learning app that I tried.
Mondly helped me to enjoy learning Spanish, also boosted my ability to speak Spanish.
My favourite part is to complete the daily lesson.
Mondly is very helpful
Mondly is very helpful. Levels - they should befit not to time and number of lessons completed, but to difficulty.
The same lessons are repeated too often. They should be more varied.
It makes it possible to keep learning
The daily mail reminds me of taking a lesson every day. I can make many mistakes without feeling embarrassed.
It is a simple and comfortable site for…
It is a simple and comfortable site for learning foreign languages. I recommend.
Credit Card Scam
It is extremely difficult to cancel an automatic annual charge to Mondly. I’ve tried repeatedly with no response, and they continue to charge. I do not recommend doing business with this company. It is a scam.

Reply from Mondly
Money grabbing service
It is very easy for children to subscribe without parental control.
I got a £9.99 payment and there is no clarity on how to cancel the subscription. Through various searches online I have deleted the account on my phone which should cancel the subscription but have not received a cancellation - termination of contract email. There’s no live chat support and I am not confident the support email works given I have emailed and now read many peoples poor experience.
This feels very manipulative and unnecessary Help would be appreciated to ensure I am not charged going forward

Reply from Mondly
Great app and even better customer service
The app is great both on the adult and kids platform. I have been learning Croatian and my son who was born in Croatia has been learning Spanish via the kids platform. The illustrations, the lessons and the amount of content has made using this app useful and enjoyable. The best part of Mondly is not the app however, it is the customer service. Efrain from the Mondly customer service center was helpful, patient and through in his assistance with my account. I hope more people use Mondly and expand their worldview.
Great customer service
Great customer service, that's what I can say. My premium subscription was cancelled accidentally, but it was only one e-mail away before the problem was solved.

Reply from Mondly
Superb customer service and great…
Superb customer service and great learning tool. I was taking online classes with an individual and then switched to Mondly and have learned so much more!
Friendly support
Great technical helpdesk from Efrain
Great technical helpdesk from Efrain! Fast and really good, thank you!
Corinna
Many thanks Ioana for your support
Many thanks Ioana for your patience, the very competent support, the very friendly contact and the fast reaction
Super customer service. Very good programme
Superb customer service. Very useful programme for learning the two languages I am trying to develop. Good sense of progression - although a bit too fast and could do with more repetition considering the script is also new for a beginner. But I rate the programme highly. Please consider developing Swahili - perhaps the most widely spoken African language?
Great support from the Mondly personnel
The Mondly contact was very helpful and patient with an issue I was having with access to their Site. Pleased and surprised by their sincere concern with the problem and persisting until it was resolved.
Efficient and Enjoyable
Mondly is an excellent language learning app that I highly recommend. It's both enjoyable and effective, offering a variety of learning methods and exercises to ensure continuous improvement. The interface is user-friendly and visually appealing. Overall, Mondly provides a top-notch way to learn new languages while having fun 🤗
I have a problem with my subsrciption…
I have a problem with my subsrciption and through the chat Ioana helped me straight away. Very competent and friendly customer service! The best tbh in a long time!!! Def recommended.
Efrain fixed my problem very quickly. Thank you Efrain
I had a problem accessing my account…
en mi opinion es mas facil que la tabla…
en mi opinion es mas facil que la tabla del uno prefiero a duolingo,me gustaria que lo borroran es una pta mrd.no se aprende nada
I had a problem accessing my account…
I had a problem accessing my account after renewing my subscription. But an email to Mondly and Efrain quickly replied with instructions which worked first time. Excellent customer service!
I fine the Mondly language app easy to use and like the way you can pace the learning according to your own timetable. Perfect all round!
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