I feel they are not providing any service. If you once are entered into an one year subscription, they actually don't care about any bugs in the system whatever anymore.
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See what reviewers are saying
Mondly's choice of starting with a massive bulk of cognates allows one to start understanding the phonetics and orthography (which I found hard and in great need of reform:)). Likable, funny, short a... See more
The app teaches you some really useful vocabulary, words that Duolingo never brings up but seems rather essential to know. The range of languages you can study is great too, lots of cool little fea... See more
Impossible to cancel my subscription. Their FAQ about how to do this by cancelling on my iPhone under Subscriptions just isn't there (nothing about Mondly) and after logging into their website there i... See more
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I am happy to learn English with Mondly!
I love studying other languages
I love studying other languages. I am retired, and I have used many programs. The one that best suits my needs today is without a doubt "Mondly". Finally I found a shoe that fits me. Pleasant to use, clear, stimulating and very educational and just as effective when studying languages that use another alphabet. It allows revisions, it allows you to see your progress, it allows feedback from your own recorded voice. It is excellent value for money and very user-friendly. In addition, the support service is very efficient and responsive within 24 hours. I found everything I need at Mondly. I love the challenges and the interaction of the program through a calendar that encourages you to study. Thank you.
This has been a very helpful program…
This has been a very helpful program for me. I appreciate the help in learning new languages. In learning and trying to speak Portuguese, the program helped me in my efforts.
Interactivity
Very excellent solution for my problem…
Very excellent solution for my problem with the login which failed for my premium account, which I have paid for. Friendly user-service. Every time again.
Mario from Germany
Well organized program
Great app and great language learning
Great app and great language learning
I love you too much
Fraudulent billing practice and…
Fraudulent billing practice and nonexistent customer support. I signed up for 7 day free trial, I was billed $11.99 for a month. I emailed and messaged the company, reached out on X and FB multiple times over the course of a week, but NOONE ever got back to me. Terrible company! And I found the app not useful at all.

Reply from Mondly
There is unlimited learning course
There is unlimited learning course. I can learning British ENG and Spanish at the same time.
Offers are misleading regarding the price of subscription.
Good to learn a vocabulary but the ads and offers are misleading. The 50% offer I received from Mondly is the same amount as the 60% offer available in a "Winter Special". However, support answers to feedback and also to my minor request within a short time. And the app is nice to learn grammar.

Reply from Mondly
I have paid premimum membership thru my…
I have paid premimum membership thru my company points system. I have not been able claim for my offer as I keep getting msg that code has expired whereas I have paid for lifelong membership.
Highly disappointed with the support team. I have tried to send out msgs to fix my access issue. They have not replied back instead of they keep sending msgs to sell more.

Reply from Mondly
Great Application,very useful.
Terrible
Terrible - Just avoid. Their learning platform is not bad, it has some nice features which services like DUOLINGO don't - such as their speaking based conversation tool. However, their syllabus is incredibly limited and shallow and I can't see that you'd ever get close to conversational. Their customer service is shocking - I had to go to great lengths to cancel an auto renewal of my subscription, they do not answer emails, phone calls go nowhere and the account pages on their website take you around in circles. It is an incredibly frustrating user experience and given their offering really isn't great it is not worth the hassle. Avoid at all costs.

Reply from Mondly
very good aplication
I was not too fond of the change in the…
I was not too fond of the change in the daily lesson, that the correct answer disappeared right after you gave the correct answer.

Reply from Mondly
Misleading Advertising and No Customer Support
Misleading advertising - I signed up because they advertised Ukrainian but once I paid for a year I found they only have Intermediate or Advanced - no Basic. I wrote then 3 times so far asking for a refund and they have not replied. I also cannot find a phone number anywhere. Dodgy company

Reply from Mondly
Language content fine but app quality now awful
I've never payed for the premium content and only use the free lesson of the day but I've rarely missed a day in the last several years so I know the app pretty well. I used to do the daily lessons (and the weekly and monthly ones that you earn access to if you don't miss any days) in several languages but I only use this for Croatian now because I can get far more free (ad supported) learning for the other languages by using other providers. I'm no longer learning much new in the daily lesson and I've seen many of the daily lessons recur but it's very effective at helping me retain what I already understand. I found the conjugation tables that are available if you see a double-underlined word in a sentence incredibly useful when I first started trying to learn the language because they gave quick answers to questions that the 'natural learning' process would have taken a very long time to teach. There has always been some hit-and-miss behaviour (such as clicking a double-underlined word and seeing conjugation tables for a different verb with a similar meaning) but you get used to that and sometimes the quirks are useful because they teach you words that you wouldn't otherwise have known. The most annoying thing about the app used to be the ads inviting you to pay for the premium content. I don't mind the fact that I'm being invited to pay for the good stuff but I've always disliked the fact that the ads are misleading - every single day for years I've been presented with the same supposedly limited time offers and it's dishonest and disingenuous. When Pearson bought Mondly some time ago I thought they might get rid of the misleading ads but nothing very much changed until very recently. There's clearly been a lot of work going on lately to make the app look more showy and they've also revised the language content a little. (I'm noticing, for example, that when daily lessons I've seen many times before crop up again, they now sometimes have answers that are different from the "correct" answers I've already learned.) Pictures linked to words have also been updated to reinforce the app's new highly saturated look. I don't particularly care whether the app has the new or the old look but I do care that it should work reliably and I fear that Pearson has been so highly focused on the new look that they have utterly forgotten to make sure it still works properly: verbs are still sometimes double-underlined but now when I click on them nothing happens; so no more access to conjugation tables. The way that the daily lesson section of the app indicates which weeks' and months' lessons are available/completed has become less clear in my opinion but the most truly awful and buggy changes have been in the leaderboard section. Not only has Pearson made the peculiar decisions to rename the "leaderboard" to "social" and to replace its previous navigation options (which were easily understood, readily clickable links) with a series of "roller widgets" that behave inconsistently and unreliably, the (mis)information displayed on the leaderboards is now so utterly wrong that there is no point even looking at them. I'm writing this in early December and the "points" view of the leaderboard does not show my points at all and shows an incorrect number of points for the top 15 people. Likewise, the "November" and "All Time" leaderboards show the wrong points. How do I know the numbers are wrong? I log in to the Mondly web site, which still looks like the app used to, and I look at the leaderboards there because they do get updated when I do another lesson.

Reply from Mondly
It's very straightforward
i don't want to pay i'm a kid
i don't want to pay i'm a kid, it looks like it's free so i quit duolingo but it's not 😡😡😡😡😡😡😡😡😡😡😡❌❌❌❌🇮🇹🇮🇹🇮🇹🇮🇹🇮🇹🇮🇹🇮🇹🇮🇹
for mondly

Reply from Mondly
good walkthrough
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