Mondial Relay Reviews 

438,476
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

I don’t use lockers anymore because on three occasions, your employee stuffed an oversized box into the locker. Twice the doors couldn’t be opened even at a distance by your customer service. The thir... See more

Rated 2 out of 5 stars

Why send an email on Thursday saying my package has arrived at the pickup point when it isn’t actually there? I went to collect it on Sunday for nothing, and the pickup point employee told me this ha... See more

Rated 5 out of 5 stars

The lady at this Mondial Relay pick-up/drop-off service is so nice, she greets each person with a smile and is very polite. She does her job well and is efficient at what she does. Good opening times,... See more

Rated 5 out of 5 stars

Very good service, easy to find points of delivery / release and reliable as for the timing.

Company details

  1. Courier and Delivery Service
  2. Package locker

About Mondial Relay

Written by the company

L’application mobile Mondial Relay est votre alliée pour suivre, envoyer et retirer votre colis :

- Suivez vos colis en temps réel et soyez prévenus de leur disponibilité,

- Envoyez vos colis facilement et rapidement à vos proches,

- Trouver le Point Relais® ou Locker le plus proche de chez vous.

Téléchargez l'App Suivez vos colis

Contact info

4.1

Great

TrustScore 4 out of 5

438K reviews

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4.1

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(438,476)

152,686 reviews in the last 12 months

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Rated 5 out of 5 stars

So convenient

Really easy and so convenient to be able to pick up my parcel when I want rather than having to be at home on a given day!

16 February 2026

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