I have been using a formulation for 2 months, it helped in some aspects of calming my acne down. I then asked the prescribing pharmacist (Anand) about the tiny red spots I am experiencing which... See more
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Since I started using Modermas prescription strength formula for my hyper pigmentation I didnt look back. My skin has never looked so good . I have used many creams and potions advertised and spent a... See more
After struggling with other well-known online pharmacy brands whose products were simply too harsh, I have now been using Monderma for a couple of months, and honestly, I haven't looked back.... See more
Short consultation and received prescription order 2 days later. Arrived in a beautiful black and gold pump. 15g cream, unscented and light on the skin. Noticeably faded my age/sun spots after a month... See more
Company details
Written by the company
Monderma offers personalised prescription skincare, reviewed by GPhC-registered prescribers. From hyperpigmentation and wrinkles to acne and rosacea, our treatments are tailored to your skin, with plans from £23.99 including ingredients such as tretinoin or hydroquinone where clinically appropriate.
Contact info
Gazelle Buildings, UB8 2RW, Uxbridge, United Kingdom
- support@monderma.co.uk
- monderma.co.uk
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It works!!! Highly recommend Moderma
I have been using a formulation for 2 months, it helped in some aspects of calming my acne down. I then asked the prescribing pharmacist (Anand) about the tiny red spots I am experiencing which he recommended an alternative cream with combination of some of the current bottle, he stated will help with both calming redness and the tiny red spots. Its working a treat for the last month.
Its a superb pump bottle which gives the right amount of cream without overdose, as some creams in tubes you dont know how much to use.
I would highly recommend this, with outstanding customer service. The consultation is great.
You can cancel, reinstate, increase time/ decrease the number of weeks when you need your next bottle. Its so easy.
IT WORKS!!!
Good products and excellent customer…
Good products and excellent customer service, very responsive, I recommend
Switching to Monderma was the best decision for my skin.
After struggling with other well-known online pharmacy brands whose products were simply too harsh, I have now been using Monderma for a couple of months, and honestly, I haven't looked back.
Why it works for me:
1. Better tolerance - my skin can now handle a higher strength of tretinoin without the usual irritation.
2. Superior formulation - the ectoine emollient in the product feels incredibly silky and moisturizing, which has completely transformed my skin's hydration.
3. Excellent support - the customer service is first-class, making the whole experience seamless.
I am one very happy customer!
SUPER PRODUCT
Since I started using Modermas prescription strength formula for my hyper pigmentation I didnt look back. My skin has never looked so good . I have used many creams and potions advertised and spent a lot of money but unfortunately nothing helped. Many people claim to eradicate hyper pigmentation but alas its all just a load of rubbish. MODERMA I am REALLY pleased and extremely happy to be using your product and cannot thank you enough.
The treatment is very effective
The treatment is very effective. You can customise your ingredients and dosage. Customer service is fast and very helpful!
I’m afraid this is a fraud when they…
I’m afraid this is a fraud when they tried to stop me from cancelling my subscription. I used their product 3 months and i don’t want to use it anymore, but when you go to the website, no where to cancel it, message on instagram and email, no reply from them. I need to contact my bank to stop the transaction with them and block them. Absolutely scammers.

Reply from Monderma
One year on and I’m still so impressed
I’ve been using a Monderma prescription for around a year and I’m a big fan. I have sensitive skin, but found using Tretinoin with this formula be fantastic - and no irritation, despite gradually increasing the strength! The customer service is excellent, and Oliver is really helpful. Really great value, quality product, packed with evidence-based ingredients. Another reason why I chose Monderma was because they use a lovely hydrating vegan base.
Best cream on the market for acne prone skin
I’ve tried countless skincare products over the years, but Monderma is genuinely the best cream I’ve ever used. I have combination skin and have always been prone to breakouts, particularly around my chin and jawline, so finding something that works without irritating my skin has been a challenge.
After using Monderma consistently, I’ve noticed a real improvement in both the texture and appearance of my skin. My breakouts have reduced significantly, my skin feels much calmer, and my complexion looks clearer and healthier overall. The cream is also lightweight, absorbs well, and doesn’t leave my skin feeling greasy.
What really stands out is that the formulation contains prescription-only active ingredients tailored to individual skin concerns, so it feels like a genuinely personalised treatment rather than just another off-the-shelf moisturiser.
I’m extremely happy with the results and would highly recommend Monderma to anyone struggling with persistent breakouts or difficult-to-manage skin. It’s made a noticeable difference for me.
Acne, hyperpigmentation and wrinkles what a combo!
I turned 50 and suddenly found myself dealing with hyperpigmentation, hormonal acne and the first noticeable wrinkles. Never thought it would happen to me. After trying various products without success, I decided to try a personalised prescription from Monderma.
My first prescription contained:
Tretinoin 0.025% to improve skin renewal and fine lines,
Azelaic Acid 3% to help with acne and uneven pigmentation,
Ectoine 5% to support the skin barrier and keep my skin hydrated.
And it worked really well, after about two months I could already see a difference. My hormonal acne disappeared, my hyperpigmentation improved, and overall my skin looked healthier and smoother.
I'm now around four months into my treatment, and after a follow-up consultation my prescription has been adjusted with a higher strength and additional ingredients specifically targeting pigmentation.
I like that I can adjust the treatment based on what my skin needs. I feel also I am saving money by not buying 5 creams to do the same as this one.
So glad I found Monderma.
I have been extremely impressed with the service I've received. The team has always been responsive, professional, and genuinely helpful, taking the time to answer my questions and accommodate my needs. Communication has been excellent throughout, and they have gone above and beyond to ensure everything runs smoothly.
I have ordered two different compounded products thus far and they have been of a very high standard; targeted treatment ingredient, mixed with the most gentle, calming and healing ingredients I've ever found on the market. Truly great products!
I have been particularly pleased with the support and care provided by Oliver. It's clear that they value their customers and are committed to delivering a positive experience.
I would not hesitate to recommend this company to others and look forward to continuing to use their services. Thank you for your outstanding support and products.
I’ve been using Monderma for a month…
I’ve been using Monderma for a month and have already noticed a marked improvement in my skin even though I’m on a low strength at the moment. I’ve had no adverse reaction and will be increasing the prescription and look forward to seeing the results. Can’t recommend it enough and the company are extremely efficient and helpful.
Will try to stop you from cancelling subscription
Absolutely terrible website and customer service. They do not send password reset links despite multiple attempts — I have checked spam, junk, and all mail folders. I also tried using the contact form on their website, but it automatically inserts a full stop and then gives an “invalid characters” error, making it impossible to send a message.
I have emailed their support address as well and received no response. Meanwhile, they are still attempting to take subscription payments while I am trying to cancel the subscription.

Reply from Monderma
Really works
I’ve been using Monderma tretinoin for over 6 months and i’ve had many compliments about my skin which looks so much smoother with less pigmentation. I’ve also been using on the back of my hands and the results are really good, Easy to use and important to use a good sunscreen during the day to protect your skin from UV.
Professional service that genuinely improved my skin
I decided to try Moderma after my sister recommended it to me, and I’m really glad I did. From the start, the service felt much more professional than typical skincare brands because it’s pharmacist-led and completely prescription-based, so the treatment is tailored to your individual skin concerns.
I was looking for help with post-acne marks and enlarged pores and overall skin texture, and after the consultation, the pharmacist recommended a tretinoin-based , azelaic acid based treatment suited to my skin. Since using it, I’ve noticed a real improvement . My skin looks smoother, and the appearance of old acne marks has gradually reduced.
The packaging was also excellent, with everything arriving securely and without any leakage. I also like that the treatment contains specialist ingredients that aren’t usually available over the counter, making it feel much more targeted and effective. Overall, it’s been a great experience, and I would happily recommend Moderma to anyone looking for personalised skincare support.
I’ve had such a positive experience…
I’ve had such a positive experience with Moderma and have seen excellent results with my skin since starting treatment. What makes the service stand out is that it’s pharmacist-led and completely prescription-based, meaning the products are tailored specifically to your individual skin concerns rather than being a one-size-fits-all approach.
I was struggling with post-acne scarring, and after taking all factors into consideration, the pharmacist recommended a tretinoin-based treatment suited to my skin needs. The difference in my skin has been amazing, with a noticeable improvement in both texture and overall appearance.
The products also arrived extremely well packaged with no leakage issues at all, and the pump packaging makes them really easy and hygienic to use. I also appreciate that the formulations contain ingredients you wouldn’t commonly be able to get over the counter, which makes the treatment feel far more specialised and effective. I would highly recommend Moderma to anyone looking for a personalised and professional skincare service.
I've been struggling with acne and…
I've been struggling with acne and hyperpigmentation for almost a decade a tried lots of otc products as well as prescribed medication and nothing worked so far except for the formula made by Monderma which i've been using for a month and already my hyperpigmentation is fading away. Now i can confidently look in the mirror and be happy with what i see.
Amazing product ,amazing results
I'm over the moon with Monderma the product is amazing feels so luxurious and the results are brilliant , the ingredients that Oliver chose for me are perfect they really listen to you and will tweak ur prescription until it’s right , the customer service is great and the price is great I can’t recommend Monderma enough the full package I’ve found my holy grail product
Fantastic formulation
Fantastic formulation. No irritation. Simple and easy to order as unlike other companies. Great results too!
Amazing formulation
Amazing formulation, a tretinoin that I can actually use 4 times a week without irritation. I wish they have minoxidil based products.
I’m on my 4th month with Moderma
I’m on my 4th month with Moderma. The first two months I was using Hydroquinone which was excellent and got rid of some hyperpigmentation. The next few months I’ve been using Tretinoin which is notoriously difficult to get in the UK. I really love the formulations! My only suggestion would be to start making reusable packaging. The product packaging is excellent but a refillable type pot would be more eco friendly. Special shout out to Oliver who has always been super responsive, kind and giving excellent advice and customer service.
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