MOMO Kombucha Reviews 

293
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally flavorful and refreshing drinks, noting that the unique seasonal varieties are a fantastic alternative to alcoholic beverages. Consumers also highlight the prompt, reliable shipping processes, alongside a friendly and helpful support team always ready to assist with any questions or inquiries. However, some customers also noted occasional issues with their orders, such as receiving incorrect items, damaged packaging, or experiencing delayed deliveries from couriers. A few reviewers additionally mentioned frustrations when tracking missing packages, finding missing product expiry dates, or trying to resolve subscription delivery problems.

What people talk about most

Product

Customers had positive experiences with product, expressing absolute delight over the delicious taste, great... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the delicious taste and... See more

Customer service

Consumers find customer service to be positive, highlighting quick responses, helpful agents, and fast... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting prompt delivery and perfect items online.... See more

Delivery service

Clients share satisfaction on delivery service, highlighting very fast and timely delivery alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although I am not an expert, I have tried many brands of kombucha & those from Momo have been the most flavourful. Their regular offerings are pretty darn good but their seasonal collaborations with N... See more

Rated 5 out of 5 stars

I first tried Kombucha a year ago and have been ordering more since. I started with the Rhubarb which was really nice and have been trying the different flavors since. No problems with ordering or d... See more

Rated 5 out of 5 stars

Along with GO Kombucha the most authentic kombucha made with 100% integrity in the U.K. Lovely people who are passionate in what they do. Good luck in taking your brews to the next level and making bo... See more

Rated 5 out of 5 stars

I discovered Momo Kombucha about a year ago at a local deli. It immediately became my favourite Kombucha. This week, I ordered online for the 1st time; a 6 pack of the Passionfruit Limited Editi... See more


Company details

  1. Soft Drinks Shop

Written by the company

MOMO Kombucha aims to be the UK's highest quality and best tasting kombucha. To do this, we are certified organic and B-Corp, brew entirely in small glass jars, and completely unfiltered for a fuller depth of flavour.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(293)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

A fabulous product/ great service

A fabulous product/ great service

I wanted take advantage of a discount for the watermelon kombucha bit was not at home

I contacted Momo and they said no problem!!

When the item was expected by the carrier I wrote again and they recalled the package

The drink would have been ruined if not refrigerated

I love Momo It has low glycemic index Is natural and fermented and tastes delicious

Thoroughly recommend it

29 October 2024
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

Thanks Ann :)

Rated 5 out of 5 stars

great product

great product, great customer service, great delivery - we love Momo!!

20 October 2024
MOMO Kombucha logo

Reply from MOMO Kombucha

And we love you, thanks Tricia

Rated 5 out of 5 stars

If you haven’t tried MOMO yet you are missing out!

Cannot express how much I love Momo Kombucha! It’s not just the brilliant, friendly and attentive service, or the stunning design of their bottles or the sheer quality of the product, it’s how the whole package makes you feel.
I’ve swapped wine for Kombucha and feel fabulous for it!

18 October 2024
MOMO Kombucha logo

Reply from MOMO Kombucha

Natalie, love to hear MOMO is making you feel fabulous! Thank you for the support :)

Rated 5 out of 5 stars

Fabulous product

Fabulous product- as good as homemade Kombucha (Dr Caroline Gilmartin re commendation) excellent service

18 September 2024
MOMO Kombucha logo

Reply from MOMO Kombucha

Love to hear it! Thanks Paula

Rated 5 out of 5 stars

Delicious

Arrived on time. A delight - we love all the flavours.

17 September 2024
MOMO Kombucha logo

Reply from MOMO Kombucha

Thanks Claire :)

Rated 5 out of 5 stars

Absolutely delicious kombucha

Absolutely delicious kombucha in wonderful flavours - it’s good for your gut, tangy and not too sweet. Really recommend the turmeric and the watermelon limited edition.

16 September 2024
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

Thanks for the kind words and support, Liz :)

Rated 5 out of 5 stars

Tastes great

Easy to order.
Well packaged.
Most importantly, tastes delicious.
Highly recommend.

21 August 2024
MOMO Kombucha logo

Reply from MOMO Kombucha

Thanks Mark :)

Rated 5 out of 5 stars

Great product

Love the drink. Would love more flavours

19 August 2024
MOMO Kombucha logo

Reply from MOMO Kombucha

We're always tinkering away in the brewery... thanks for the support Kathryn :)

Rated 5 out of 5 stars

We are addicted…

Well all I can say is we are addicted to Momo. Absolutely delicious and refreshing and hits the spot each time. A very special drink and the fact that it’s healthy is such a bonus. Love it .

26 August 2024
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

Thanks Nina :)

Rated 5 out of 5 stars

I love this stuff

I love this stuff. All the flavours are good so I get the mixed boxes. I always like to keep a supply in my fridge and serve them poured over ice. They don’t taste too sugary either.

21 August 2024
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

As our kombucha is raw and unfiltered, it must be kept in the fridge so it's definitely best enjoyed cold! thanks for the support Rosy :)

Rated 1 out of 5 stars

Generous to a Fault

Overpriced, liquid equivalent of fairy dust in overhyped marketing form. Bottles managed to re-ferment because I didn’t refrigerate quickly enough (due to illness) and the company went overboard by offering me a massive 10 per cent discount on a new order. Caveat emptor!

6 August 2024
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

Hi Stephen,
Really sorry you weren't happy with your purchase, we are always grateful when people buy our kombucha. MOMO is raw and completely unfiltered, which means we keep all the live cultures in the liquid. That means it must be stored in the fridge otherwise it will continue to ferment. All the best, The MOMO team.

Rated 5 out of 5 stars

I have been drinking MOMO kombucha for…

I have been drinking MOMO kombucha for the past 4 months, I get the 24 bottle mixed box every month. I love it. It’s the best kombucha I have ever tasted. I love the fact that it is naturally brewed and fermented in small glass jar batches.
I have auto immune conditions which means my gut can suffer with the medication I take. I’m finding that drinking MOMO kombucha every day is really helping to stabilise my gut. And it’s delicious!
I love it!

29 July 2024
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

Delighted MOMO is helping with your gut health, Cath! Thanks for the support

Rated 5 out of 5 stars

Great product. Fantastic customer service.

These guys are absolutely fantastic. Superb product which my wife and I love, plus personal customer service above and beyond.
Subscriptions are very good value compared to shop prices.
They've just made a bespoke subscription for us within an hour of asking if it was possible by email.
Their passion and commitment is very refreshing.

24 July 2024
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

Thanks Kevin! Always happy to accommodate where we can :)

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