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Rated 5 out of 5 stars

This company seriously saves my buttt all the time. May God bless you guys for helping us! Giving us Canadians an option to grow our credit!

Company replied

Rated 5 out of 5 stars

Great customer support when I was asking question Karen was fast and detailed and politely explained to me about my Loan and question that I was asked her. Also it s excellent experience chating wit... See more

Company replied

Rated 5 out of 5 stars

I like that i can set up my own payments with out contacting someone. It may be high interest, and their payments are only interest, but that works for me. I like this because it allows me to borrow w... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Catherine D was incredibly helpful, friendly, and professional. She took the time to walk me through the process, answered all my questions with patience and clarity, and made su... See more

Company replied

Company details

  1. Alternative Financial Service

Written by the company

Mogo is a Canadian fintech consumer financial services company. We currently offer a line of credit product and a mortgage product. We only operate in Canada, please make sure you are leaving a review for the correct Mogo. We only offer services to Canadian customers in Canada.


Contact info

You should know

4.4

Excellent

TrustScore 4.5 out of 5

848 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Got funding, took time and effort. Loan increased.

So they preapproved me for $4,200 then revised it to $500. Then, it took days to get approved. Finally, it will take another few days to get the money unless you want to pay extra monthly “convenience” fees.

I got money I needed when I needed it so I am happy about that. Just don’t be in a rush or have high expectations for funding

EDIT ( 3 stars to 5)
I inquired about increasing the 500 after 2 weeks and was approved for a “level-up”. I think the company has to be responsible with loaning but clearly is willing to trust and develop relationships with their customers.

30 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks for the honest review, Damian. We really appreciate you taking the time to share your experience. We’re glad the Mini line of credit came through when you needed it, but we understand that the change in amount and the wait time could be frustrating.
Getting a pre-approval offers is just the starting point, and we take a careful approach by reviewing each application against a few key credit and financial criteria. It’s all about lending responsibly and setting our members up for success, not added stress.💚 Our optional services are there to give members more flexibility — whether that means faster access to funds (plus a few extra perks) or keeping costs as low as possible with no added fees. Your feedback means a lot to us, and we’re grateful you gave Mogo a shot. 🙏

Rated 5 out of 5 stars

Great Conversation

I had a great conversation with your team. Awesome😎

30 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Appreciate the love, Daryl! 🙌 A great conversation is the best way to start any financial journey and we’re glad it hit the mark for you 😊 Thanks for the good vibes and the five stars! ✨

Rated 5 out of 5 stars

They were pleasant and thorough

They were pleasant and thorough

30 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks so much, Nana! 💛 We’re thrilled to hear the team came through with that pleasant and thorough service — just the way we like to do things. 😊 Let us know if you ever need anything!

Rated 5 out of 5 stars

It was a quick process from beginning…

It was a quick process from beginning to end. When I needed help they were there. A huge thank you!

27 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Dave and Lisa, thank you! 🙌 We’re so glad the whole process was quick and smooth for you and even happier our team was there when you needed support 💛 That’s exactly the kind of experience we aim to deliver with the Mogo Mini line of credit!

Rated 5 out of 5 stars

SUPERB and EASY

27 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Love to hear it, Marcus! 🙌 “Superb and easy” is what we’re going for every time! So glad your Mini line of credit experience hit the mark, we’ve got you anytime you need us! 😊

Rated 5 out of 5 stars

Quick responses

Quick responses, never had issues with payments or requesting funds from line of credit!

27 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Appreciate you, Melissa! 💛 It’s awesome to hear the Mini line of credit has been seamless from payments to fund requests. That’s the kind of reliable experience we’re here to deliver every time. 😊

Rated 5 out of 5 stars

Very helpful!

27 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks a bunch, Diana! 💛 We’re so glad our team could be helpful — that’s exactly the kind of support we love to deliver 🙌 We’re always here if you need anything!

Rated 5 out of 5 stars

Agent was very friendly and helpful

Agent was very friendly and helpful! Made friendly small talk during waiting times while still processing requests quickly and efficiently.

27 June 2025
Unprompted review
Mogo logo

Reply from Mogo

So glad to hear this, Stephanie! 🙌 Quick support with a human touch is exactly what we’re all about ✨ Thanks for sharing your experience and for trusting us with your Mini line of credit journey 💚

Rated 5 out of 5 stars

I thank you for assisting me

I thank you for assisting me. On my account. I made my payment before the deadline and you rearranged my next payment. Thank you so much.

26 June 2025
Unprompted review
Mogo logo

Reply from Mogo

We appreciate the love, Tammy! 🙌 So happy to hear we could support you with your account and make sure everything stayed on track. 😊 If you ever need help again, we’ve absolutely got you!

Rated 5 out of 5 stars

They are helping me get ahead with…

They are helping me get ahead with bills and is much appreciated and always there to answer any question I have
Thanks mogo and Karen

25 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks so much for the love, Timothy! 💛 We’re stoked that the Mini line of credit is giving you the support you need — and we’ll be sure to pass the kind words on to Karen too 😎📲 Let’s keep crushing those financial goals together!

Rated 5 out of 5 stars

It was quick response and action

It was quick response and action. I thought I would have to log in again and go through a process but no it was quick and very much loving it especially when it was of an urgent nature.

20 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Love hearing this, Cheryl! 💚 When it comes to urgent stuff, speed makes all the difference — and we’re glad we could deliver when it counted 🚀📲 Thanks for being part of the Mogo crew!

Rated 5 out of 5 stars

Was quick and easy

Was quick and easy! Thank you

19 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Celine, you’re the best! 💛 Love that your experience was smooth and simple — that’s exactly what we aim for with the Mini line of credit ⚡📱 We appreciate you!

Rated 4 out of 5 stars

Great job Don

Don worked with me to come up with an arrangement that worked on both ends. He was understanding

17 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks for the great feedback, Susan!✨😊 We're glad Don could step in and find a solution that worked for you. That’s exactly the kind of support we aim to bring to the table. 🙌

Rated 5 out of 5 stars

It was fast and easy and the support…

It was fast and easy and the support was very supportful lol five stars all day long

17 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks for the love, Curtis!✨Fast and easy is the name of the game – and we’re always here to back it up with solid support. Appreciate the five stars! 😊

Rated 5 out of 5 stars

Easy to navigate and quick service

Easy to navigate and quick service

17 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Appreciate the kind words, Carrie!🙌 Keeping things simple and fast is what we’re all about. Glad it worked out smoothly for you!😊

Rated 5 out of 5 stars

Alyssa

Alyssa, the lady who emailed me back is extremely friendly and very helpful! She gets a 5 star 🌟 from me, thank you!!

16 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Bianca, you're the best! 🙌 So happy to hear Alyssa made your experience a great one. We’ll make sure she sees your five-star shoutout! ❤

Rated 5 out of 5 stars

Highly Recommend but you need to be deligant

I like that i can set up my own payments with out contacting someone. It may be high interest, and their payments are only interest, but that works for me. I like this because it allows me to borrow when bigger corporate banks don't approve me. This also gives me practice and a budget. It's also funded the same day. Some companies say same day, but these guys mean it. I am considering doing a mortgage through them in the future. You also need to understand and be responsible for your payments this does work you just need to be diligent.

16 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks so much for the thoughtful review, Alysha!✨ Awesome to hear you’re finding value in the flexibility and speed. We’re all about giving members more control and flexibility – sounds like you’re using it like a pro. Love that you’re thinking ahead and building smart financial habits. We’re here for it! 🙌

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, took 5 minutes and my inquiry was not only answered, but I was able to withdrawal money from my loc almost right away

16 June 2025
Unprompted review
Mogo logo

Reply from Mogo

That’s what we love to hear, Anthony! ✨ Quick answers and even quicker access to your Mini, that’s how we roll. We’re all about fast, helpful service and getting you access to your Mini when you need it. Glad it hit the mark! 😊

Rated 5 out of 5 stars

Elijah Vz went from

Elijah Vz went from
Wizzard to Rockstar!! What a pleasure recieving great service. I will pay it forward. Kind regards, Barbra W

11 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Thanks so much for the awesome shoutout Barbra! We couldn’t agree more, Elijah is a total Rockstar 🎸
We’re so pumped to hear you had a great experience. At Mogo, we’re all about making things smooth, simple, and positive. It means a lot to know it came through. Big thanks for paying it forward too — you’ve just made our day ✨

Rated 5 out of 5 stars

Everything was clear and it was a…

Everything was clear and it was a pleasant experience.

11 June 2025
Unprompted review
Mogo logo

Reply from Mogo

Hey Jeremy, we love to hear that everything was clear and the experience felt smooth! 🙌 We’re all about keeping things simple and transparent, so it's awesome that it came through for you. Thanks for taking a moment to share this! 😊

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