What a shit quality after 20 days of waiting we received plastic crap from China. Returning this item was more expensive €62,50 than the rubbish itself. Don’t even try!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
scammer company using staff to mislead customers. Pictures on the site do not reflect what you buy. Article I received way different from what it was originally advertised. Sizes are very small. Retu... See more
Shipment took over 2 weeks. Product not nearly as described. I wanted to return, on their website they clearly state it's possible but they are now offering 20% payback instead of a return adress.... See more
Malicious webshop: They have sent something fluffy of no quality that hardly looks like shoes. Almost impossible to get a refund: after many questions via diverse emails they propose to send back your... See more
1.1
Bad
938 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bad product, worse costumer service
Bad product, but the costumer service is even worse. Actually, I couldn't reach they after I got my package. Therefore sending the order back in time was impossible... don't order here anything
29 January 2023
Unprompted review
This is not a webshop.
This is not a webshop.
I made a case against Modoo with nietbezorgd.nl
They will help me to get my money back.
Please, do not trust this webshop.
4 January 2023
Unprompted review
The return policy is not working
The return policy is not working. You can’t return items since it’s very hard to contact modoo. Kept a product which is too small, o-contact possibility. I will NOT recommend this company.
1 December 2022
Unprompted review
Bad quality Chinese products & Unprofessional customer service
If possible, I want to give 0 star. This is not a Dutch company. They sell cheap and low quality Chinese products with absurd price. I asked for the refund before it was shipped, but they ignored my request and later they said to me that they cannot give me refund since they lost the parcel, which does not make sense at all. Later they suddenly said the parcel is on the way, which took almost 1 month, unlike what they wrote in the website. I asked for the return form but they just keep ignoring. They might think that using some emojis makes them look kind and considerate, which in fact makes them look more unprofessional and not serious about their business. Never buy anything from here!
21 December 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.