Modomobi Reviews 280

Just been scammed for £40 by this company. Darren Randall has obviously set up a company which earns money by scamming customers on the Three Mobile Network.
Three insist you need to contact the company direct for a refund which I have now done. Other posts on here have said there have been issues getting refunds so not sure what response I will get.

I have received an unsolicited charge and want it stopped immediately

Complete scam - managed to take £40 from my mobile account via Three mobile. Completely unsolicited

Blatant scammers - ripping off people
Left right and centre. They’ve taken £40 from me (via Three, whose security system is hopeless). Don’t touch them with a barge pole

Have had £200 taken from my account when I didn't sign up for anything. They've also refused to give me a refund. Stay clear

Scammers!! They have charged my partner £40 on top of his usual phone bill for 4 £10 text messages he did not send or receive. He is with 3 Mobile. He has been advisee by 3 to contact ModoMobi, been on hold for ages. Will be taking this further as he has been charged for absolutely nothing!! Total joke!!

Scam website, stolen 40£ from me.

I too have been scammed. Time and date match up to me being at work with my phone in a locker. Modomobi claim that I had to have 'clicked to accept' at LEAST twice. However this is not physically possible. Only given one star because I cant work out how to do minus stars.

I have also had a fraudulent transaction on my Three mobile. I have contacted Modomobi asking for a refund, but if unsuccessful will definitely be taking legal action against them as advised on the psconsumers website.

Somehow I have been billed for £40 for something I have not subscribed to. My child was playing with my phone watching you tube videos. Email responses are a joke. This is a SCAM and should not be aloud to happen. Fight for your money back and get on to your network provider to do something about this. I am with 3 as most people are. Give people their money back you C£&@S

Same as me. Been charged 40£ without any subscription. Ridiculous how did they got my number and charged my bill. How can Three allow that as well. Don't think there is any chance for refund

Awful company charged me £40 and have not stopped trying to take more money from me, I have contacted them and told them to stop but they haven’t, I don’t know how they got my number but it’s causing me stress, It’s awful that stuff like this is still going on, disgusting

Love how you are reporting all your reviews absolutely dispicable company!! Nothing but con artists being charged for something I didn't sign upto funny how its always three customers as well I will be seeking legal action if this isn't resolved

Found an additional £40 bill (4 x £10 premium texts) added onto my usual phone bill. This was not to my knowledge and not authorised. Absolutely ridiculous and unwanted.

This company scammed me out of £40. Sent me 4 text messages saying I'd subscribed to their service (4 texts costing me £10 each). I wasn't even using my phone at the time, I was out and didn't have my phone with me. After pursuing them I have received a refund.

This happened to me a few weeks back, have contacted ModoMobi/Fitness Guru but have not heard a peep from them, all Three could advise was contacting the Phone-Paid services authority at psauthority.org.uk - I have contacted them and now awaiting a response. Have also written to Three about their appalling customer service and the communications ombudsman. Hope this helps others on here to try and get their money back.

Received text alert to say I'd signed up to some fitness guru app that I was being charged £40 for via my mobile phone bill. I haven't signed up for anything of the sort - I've complained and so far been offered £20 refund. But I've told them I want full refund - they have charged me for a service I haven't signed up for - added it to my phone bill - (I'm with three they're as bad for allowing it to happen) without consent or authorisation. Nothing but rip off merchants 🤬🤬

I have been scammed by Modomobi. They took a payment of £40 from me without my consent. This is a widely-reported Modomobi scam whereby mobile users are signed up for 'services' without authorisation and often (as in my case) without the knowledge of the user. I received four unsolicited texts at a total charge of £40 to my mobile account. I have demanded a full refund and will pursue legal action if unsuccessful.
EDIT: Considerable hassle and inconvenience but I have today successfully claimed a full refund.

Four texts costing me a tenner each £40 pound taken without my consent and then a nightmare to get back but eventually after a fight used my 28 day cooling off period and had to use the post office to get my money back.