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ModifyHealth Reviews 390

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 295 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting that representatives are kind, knowledgeable, and responsive, often going above and beyond to resolve issues. Many appreciate the convenience of delivered meals, finding them delicious, flavorful, and helpful for managing specific dietary needs like low FODMAP or IBS, with some even reporting improved digestive health. The variety of meal choices, ease of ordering, and timely, well-packaged deliveries are also frequently praised. However, some customers were dissatisfied with aspects of the product and delivery. Several reviewers mentioned that some meals, particularly chicken and fish, were dry or had inconsistent portion sizes, especially regarding protein. Issues with packaging were also noted, with some finding the plastic film difficult to remove and the ice packs messy or hard to dispose of. A few people also experienced delays or unpredictability in delivery times, and some felt the meals lacked flavor or had overcooked vegetables.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the meals for being tasty,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the food as delicious, fresh, and... See more

Delivery service

Users describe ambiguous interactions with delivery service. While many customers praise the promptness, good... See more

Order

Clients share ambiguous opinions on order. Many customers report issues such as receiving incorrect orders,... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is a solid meal service. I hate cooking, but I needed to be on the low FODMAP diet, and these meals were really helpful. Even though the worst of my symptoms, I could always reach for these meals... See more

Company replied

Rated 4 out of 5 stars

The portions are perfect for dinner. And the food is excellent. Lots of flavor. Satisfying & loads of nutritional pluses. And I am pleasantly surprised in the variety. I don't think I've had the... See more

Company replied

Rated 4 out of 5 stars

I was on a low FODMAP diet this past summer and the modify health meals were invaluable to give me a quick meal option. There were many meals I enjoyed, the herbed chicken with wild rice & green bean... See more

Company replied

Rated 4 out of 5 stars

I found the convenience after surgery to be 5 stars for a specialized diet. The seasonings set them notches above others. Disappointing are the vegetables which I am sure is difficult are to maintain... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Food Manufacturer
  3. Food Producer
  4. Meal Delivery
  5. Online Food Ordering Service

About ModifyHealth

Written by the company

ModifyHealth changes lives by making food as medicine simple and sustainable. Our turnkey programs improve outcomes and cost for chronic conditions such as diabetes, heart disease, kidney disease, irritable bowel syndrome (IBS), and related GI issues where dietary management is a recommended treatment.

Along with home-delivered meals, ModifyHealth provides dietitian coaching & support and remote patient monitoring to ensure sustained benefits. We partner with providers, payors, employers, and patients to make adopting healthier diets and lifestyles a reality.


Contact info

4.0

Great

TrustScore 4 out of 5

390 reviews

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Replied to 60% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Food is great-packaging is not

I am on the Low FODMAP program. The food is great. I do not like the packaging. The boxes I have been receiving have 4 ice packs in it. That seems excessive especially in the winter months. I also have trouble with the meal trays that have two sections. I cannot pull the plastic back. Cutting it is messy. The trays with a single section are much easier to open.

19 January 2026
Rated 5 out of 5 stars

Health in a box delivered to your door.

I really like the taste of the dishes I select, like the convenance of not having to cook, and love that I can eat healthy meals that come to my door. I have had boxes arrive in the heat of summer and the dishes were still cold. Also, the customer service is excellent. I feel like this company is doing a great service for people like me on a restricted diet.

13 July 2025
Rated 3 out of 5 stars

Delivery was not the same day

Delivery was not the same day. the food was not bad if you have no problem with spicy meals. The paprika they use is very spicy even if the meal is not labeled spicy. They also use enough black pepper to burn your mouth for a couple of hours

12 January 2026
Rated 5 out of 5 stars

The meals are wonderful

The meals are wonderful. Able to get gluten-free and FODMAP at the same time in one meal. Customer service was able to direct me in changing the meal quantity and when they would arrive. Just need to microwave and eat while I work full-time and support family. This is a great help.

13 January 2026
Rated 3 out of 5 stars

I am gluten free due to celiac disease

I am gluten free due to celiac disease, and I'm finding that the meals available to me are pretty redundant. most of the meals have been good, but a more varied menu with meals different from those from last week would make the experience far more interesting.

30 December 2025
Rated 5 out of 5 stars

These meals have been transformative

These meals have been transformative! Having recently been diagnosed with Celiac’s Disease and managing a demanding business in the healthcare sector, maintaining a strict gluten-free diet while limited on time for cooking posed significant challenges. These meals effectively address all my concerns. I regret not discovering them sooner.

30 December 2025
Rated 4 out of 5 stars

Nice variety of tasty selections

I have been pleased with the variety of selections available and overall I have liked them. Visually appealing and tasty. They are light calorie wise so frequently I will follow them with yogurt with berries, walnuts and granola.

23 December 2025
Rated 3 out of 5 stars

Overall experience is so-so

The food is average; however, the vegetable sides are not overcooked. Like most other meal services I researched, there is a mandatory minimum number of meals (six) to order, and they are shipped weekly unless you opt to skip a week. I'd prefer to order at will. The selection of Mediterranean meals that I get is weighted toward chicken. I'd prefer the meals to be packed in dry ice rather than freezer packs. There are only so many of those a person can use. The liner of the box is recyclable with other paper. Despite Modify Health's claim, the black food trays are not recyclable. All of the research I've done says black plastic is effectively not recyclable. The film covers on the trays do not peel off easily; I have to cut them with kitchen scissors.

16 December 2025
Rated 5 out of 5 stars

Healthy and Tasty

The meals I get from ModifyHealth are always frozen upon delivery. The options are healthy and tasty. I'm so happy I discovered this great company in an effort to manage T2D.

16 December 2025
Rated 1 out of 5 stars

It's a sales scam. Caution ⚠️

Im on a national do not disturb calling list. Never once gave my name and the agent who picked up was aggressive towards me after I asked who this was calling my phone line outside of business hours when its against the law to violate national do not disturb registries. They attempted to TELL me what my name was without me ever vocally uncovering it. This is beyond a fraudulent sales scheme. This company doesn't even show up on the national companies insured inside of America and doesn't show up on the Better Business Bereau. I recorded the conversation, started off by saying this is recorded, and will be making inquiries as to why this company violated my privacy rights as an American citizen, just to be aggressive towards me when I wouldn't give my name. DO NOT TRUST THIS ORGANIZATION!!! Many red flags which need action to prevent further citizens from having their rights breeched.

18 December 2025
Unprompted review

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