Item was too large No return info ..then company said there was no record of my purchase even after I sent them proof of purchase… They only communicate via email no phone number Don’t waste ur... See more
Company replied
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See what reviewers are saying
I discovered Modesees in 2025 became a regular customer ever since then. I am obsessed with their beautiful,so very original clothing line. I don't see their style of clothing in too many places on-l... See more
Company replied
I believe that this review is a fake. The address line and the name included at the end are not the same. I also feel that the syntax reveals a person that is ESL, with a reasonably good handle in... See more
Company replied
I bought a skirt and top from Modesees and the items were described as a cotton/linen blend. However the skirt ( although the same colour) was a type of stretch/jersey and was very unflattering. After... See more
Company replied
Breach of guidelines
FRAUD
FRAUD! SCAM! ITEMS WORTH LESS THAN €3 SOLD FOR €50. THEY DON´T DO REFUNDS. THEY DON´T REPLY TO E-MAILS. THEY OPERATE SEVERAL ´FASHION´ WEBSITES UNDER DIFFERENT NAMES.
27 March 2026
Unprompted review
Reply from Modesees
Your feedback helps us grow, and we’re sorry we let you down.If you have any concerns with your order, please reach our support team at support@modesees.com. We will do our best to help.
Modesees Team
Terrible customer service
Terrible customer service, and return policy buyer beware.
26 March 2026
Unprompted review
Reply from Modesees
Your feedback helps us grow, and we’re sorry we let you down.If you have any concerns with your order, please reach our support team at support@modesees.com. We will do our best to help.
Modesees Team
Didn’t receive my first order and my…
Didn’t receive my first order and my second was 2 different colors .
26 March 2026
Unprompted review
Reply from Modesees
Your feedback helps us grow, and we’re sorry we let you down.If you have any concerns with your order, please reach our support team at support@modesees.com. We will do our best to help.
Modesees Team
I placed an order Feb 13 and have yet…
I placed an order Feb 13 and have yet to receive my order. Have emailed them several times and was told to wait till end of March to send the order. To this date, zero and no updates. Do not order from this company!
26 March 2026
Unprompted review
Reply from Modesees
Your feedback helps us grow, and we’re sorry we let you down.If you have any concerns with your order, please reach our support team at support@modesees.com. We will do our best to help.
Modesees Team
BEWARE OF DECEPTIVE TRADE PRACTICES
BEWARE: this company sent me a different dress than the one I ordered and the only resolution they are offering is a 30% refund to keep it or return it paying all shipping and customs fees out of pocket.
25 January 2026
Unprompted review
Reply from Modesees
Your feedback helps us grow, and we’re sorry we let you down.If you have any concerns with your order, please reach our support team at support@modesees.com. We will do our best to help.
Modesees Team
Still waiting on items after 2 months…
Still waiting on items after 2 months item not delivered by requested time
2 February 2026
Unprompted review
Reply from Modesees
Thank you for your review and we sincerely apologize for the inconvenience caused by the delayed delivery of your order.
We have tried to locate your order using your reviewer ID, but unfortunately we were unable to find a matching record. To assist you further and resolve this issue as quickly as possible, could you please contact us via our official customer service email 【support@modesees.com】? We will then be able to look up your order details using your order number or other account information, and provide a prompt update on the status of your items.
We value your feedback and are committed to making this right for you.
Modesees Team
Clothing is gorgeous and customer…
Clothing is gorgeous and customer service is amazing!
5 March 2026
Unprompted review
Reply from Modesees
Thank you very much for your thoughtful and encouraging feedback regarding Modesees! We are truly delighted to hear that you had a great experience with our customer service team and that we were able to promptly and smoothly resolve your order issue.
Red and gray pant outfit
The material is great quality and looks really nice. You can dress it up and down.
25 February 2026
Unprompted review
Reply from Modesees
Thank you very much for your thoughtful and encouraging feedback regarding Modesees! We are truly delighted to hear that you had a great experience with our customer service team and that we were able to promptly and smoothly resolve your order issue.
Absolutely do not order from this…
Absolutely do not order from this company. The photos are completely inaccurate, and customer service is abhorrent. I wish I’d bothered to check reviews before ordering. When I wanted to return my order because the dress was too large (and crappy) I got a completely inappropriate email asking for my measurements, including bust size, so they could “find me a better option.”
13 March 2026
Unprompted review
Reply from Modesees
We’re truly sorry for your terrible experience and the inappropriate email you received. This is not acceptable, and we apologize.
We couldn’t find your order with your customer ID. Please contact our support email【support@modesees.com】 so we can help with your return and investigate this issue right away.
Modesees Team
Reply from Modesees
Thank you very much for your thoughtful and encouraging feedback regarding Modesees! We are truly delighted to hear that you had a great experience with our customer service team and that we were able to promptly and smoothly resolve your order issue.
Disappointing
Disappointing! The fabric is poor quality. The video was enhanced with AI, giving the real product a false picture! I don’t have the energy to start processing a return, otherwise I would have.
23 March 2026
Unprompted review
Reply from Modesees
We’re sorry for your disappointment with the fabric quality and the product video mismatch.
We couldn’t find your order with your customer ID. Please contact our support email 【support@modesees.com】so we can help with your return or refund right away.
Modesees Team
Reply from Modesees
We are truly sorry to hear your strong dissatisfaction and the label of "SCAM" you’ve given us. This is far from the experience we aim to provide, and we sincerely apologize for any frustration this has caused.
We have attempted to locate your order using your review ID, but we were unable to find the corresponding order details. To assist you effectively and resolve your concerns, could you please contact our customer service team directly via the registered email address associated with your order? Our team will promptly verify your information and work to address your issues as quickly as possible.
We value your feedback and are committed to making this right for you. Thank you for your patience and understanding.
Our email : [support@modesees.com]
Modesees Team
White maxi linen dress order#MD77868
I received my dress today, it’s absolutely beautiful! I didn’t expect my order until another two weeks. Want to wear my dress for an event for this coming Saturday. The linen dress is very well made, it’s flawless! I can’t wait to wear it and receive compliments.
21 March 2026
Unprompted review
Reply from Modesees
Thank you very much for your thoughtful and encouraging feedback regarding Modesees! We are truly delighted to hear that you had a great experience with our customer service team and that we were able to promptly and smoothly resolve your order issue.
SCAM
SCAM. Avoid at all costs.
Ordered 3 items on Feb 14 ($408.85, Order #MD66668). On Feb 28, they canceled one item and never refunded me. It’s now March 21 — still no money.
Instead, they spam me daily with the same useless 10% discount offer after I clearly said I want a refund. Now they claim the remaining items may arrive in April — almost 2 months later.
Canceled the entire order and they still won’t refund me.
This company is a scam. Do NOT order.
14 February 2026
Unprompted review
Reply from Modesees
We are deeply sorry for the significant frustration and inconvenience caused by the delayed refund and order issues with your order #MD66668.
We want to confirm that the full refund for your entire order has been successfully processed. We understand this took far longer than it should have, and we sincerely apologize for the lack of communication and the spam messages you received during this time.
We would greatly appreciate it if you could consider updating your review to reflect that the refund has been completed, as this helps other customers make informed decisions. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Thank you for your patience and understanding.
Modesees Team
Its scam
Its scam! The dress is nothing like on pictures, I asked for refund and paid 25 euros shipping via paypal.. avoid!
19 March 2026
Unprompted review
Reply from Modesees
We sincerely apologize for the disappointment caused by the dress not matching your expectations, and we understand your frustration regarding the return shipping cost.
We have tried our best to locate your order using your review ID, but we were unable to find the corresponding order number. To assist you with the refund request efficiently, could you please contact our customer service team via the registered email address associated with your order? Our team will verify your information and help you resolve the refund issue as soon as possible.
Thank you for your patience and understanding. We are committed to making this right for you.
Our email : [support@modesees.com]
Modesees Team
What a service !
What a service !
Quality of response and exchange conditions are really optimum
Spécial kudos to July for her kindness in supporting the swap
I advice everyone to buy from Modesees as the products are really good from a quality/price perspective
20 March 2026
Unprompted review
Reply from Modesees
Thank you very much for your thoughtful and encouraging feedback regarding Modesees! We are truly delighted to hear that you had a great experience with our customer service team and that we were able to promptly and smoothly resolve your order issue.
I’m still waiting
I’m still waiting. Ordered in february. It now mar 19
19 February 2026
Unprompted review
Reply from Modesees
We sincerely apologize for the long wait you’ve experienced since placing your order in February. We greatly appreciate your patience, and we want to inform you that your order is now scheduled to ship by April 1st.
If this timeline does not work for you, we are happy to process a full refund for your order at any time. Please reach out to us directly at [support@modesees.com] with your order details, and we will assist you promptly.
Thank you again for your understanding and support.
Modesees Team
Ordered for and occasion
Ordered for and occasion
4 weeks and still not delivery date
Asked to cxl many times. no response
Now my credit card company will handle it
17 March 2026
Unprompted review
Reply from Modesees
We are truly sorry to hear about the frustration and inconvenience this delayed order has caused you. We sincerely apologize for the lack of response to your cancellation requests and the uncertainty around your delivery date.
We have processed your refund in full, and it should reflect in your account within the next 3-5 business days. We take full responsibility for this poor experience and are reviewing our processes to prevent this from happening to any other customer in the future.
Thank you for your patience and understanding, and we hope to have the opportunity to earn back your trust.
Modesees Team
Great working with Modesees
Great working with Modesees, they stand behind their items. Stylish, great quality, fabulouis looks.
17 March 2026
Unprompted review
Reply from Modesees
Thank you very much for your thoughtful and encouraging feedback regarding Modesees! We are truly delighted to hear that you had a great experience with our customer service team and that we were able to promptly and smoothly resolve your order issue.
Whew Avoided Ordering Modesees
Whew! I’m glad I read the reviews for Modesees BEFORE ORDERING!!! What a scam this site is! Figures the site is from China, and trying to scam people of quality, accurate description of clothing and HORRIBLE CUSTOMER SERVICE! I will definitely not be ordering ANYTHING from this site and letting people know.
16 March 2026
Unprompted review
Reply from Modesees
Thank you for sharing your feedback with us. We’re sorry to hear about your concerns regarding Modesees.
We noticed you mentioned not being able to find an order number using your review ID. To assist you further and look into your experience, could you please reach out to our customer service team at [support@modesees.com]? Our team will be happy to help resolve any questions or issues you may have.
We value your input and are committed to improving our service and product quality. Thank you for your patience and understanding.
Modesees Team
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