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Rated 2 out of 5 stars

Extremely long delivery time + 3 week delay. Super nice customer service lady Olga but customer service is open only once a week a few hours. Only because of Olga I’m giving 2 starts instead of 1. No... See more

Company replied

Rated 5 out of 5 stars

Ordered a sofa bed, which arrived in the week that was given when ordering, and the product matches our expectations. There were some initial hiccups with setting the specific time of delivery, but su... See more

Company replied

Rated 1 out of 5 stars

What a horrible company! I thought (still kind of do think this is a scam)! We ordered our bunk bed on January 14th and have still yet to hear anything about an estimated delivery date. It's already... See more

Rated 5 out of 5 stars

We recently ordered two high/bar chairs (model: MILSON Bar Chairs – green) from Moderno, and we absolutely love them! They fit perfectly into our newly renovated kitchen and truly complete the spac... See more

Company replied

3.4

Average

TrustScore 3.5 out of 5

2K reviews

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1-star

Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good experience

Other negative reviews made me nervous about buying from Moderno, but I decided it was worth the risk and it paid off. I saved over 5,000kr buying 2 couches from them vs buying the exact same model from Zonexlnt.

Arrived within a few weeks, assembled by a team of Polish and Ukranian guys who spoke great English, all good.

25 June 2025
Unprompted review
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Reply from Moderno

Hi Adam :)

Thank you so much for your review ❤️

Rated 5 out of 5 stars

I get my sofa

I get my sofa
Very nice
Exactly like on the webside
Fast delivery
Good service all the time
I am happy
Thank you for MODERNO✌️⭐️⭐️⭐️⭐️❤️

17 June 2025
Unprompted review
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Reply from Moderno

Hi Ibolya :)

Thank you so much for your review ❤️

Rated 5 out of 5 stars

Excellent delivery flexibility

We recently purchased a new bed through Moderno. Moderno was extremely flexible in accommodating a suitable delivery time matching our needs. This was much appreciated!

17 June 2025
Unprompted review
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Reply from Moderno

Hi Alfonso :)

Thank you so much for your review ❤️

Rated 5 out of 5 stars

Good price

Good price, great service, delivered inside living room, on time status updates, is a good thing.

16 May 2025
Unprompted review
Moderno logo

Reply from Moderno

Hi Phong :)

Thank you so much for your review ❤️

Rated 1 out of 5 stars

If I could give -5 stars on their delivery estimates that is what I would do

Ordered in march 2 sofas, did not receive any of them. 9 weeks and still waiting here ... does that seems reasonable and acceptable to you?
Horrible delivery time and no concrete answer when they are going to deliver them to us, just postponing week by week.
I just want to receive the products that we paid for, and never have to deal with you guys ever away.

STAY AWAY FROM THIS COMPANY !!!

16 May 2025
Unprompted review
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Reply from Moderno

Hi Dana-Maria

Can I please ask for your reference number? Have you tried to get in touch with us via email?

Rated 1 out of 5 stars

broken bits

broken bits. Delivered with large footprints on the package and the drawer is already broken due to bad quality. Still haven't received the rest of the order and its been 6 weeks. really disappointed

12 May 2025
Unprompted review
Moderno logo

Reply from Moderno

Hi Kal

Can I please ask you for your reference number? Then I will check up on the case and get in touch with you.

Rated 1 out of 5 stars

The most shitty company ever,quality…

The most shitty company ever,quality trash,people please don,t buy,poor quality things,i damage all my elbows and all my body,all corners are from pluwood,no softening.

10 April 2025
Unprompted review
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Reply from Moderno

Hi Einars

I see that you have an order from a year ago. Therefore I will remind you, that you do have 2 years of guarantee from the date of delivery, and hope that you will get in touch with us about it, so we could help.

Rated 5 out of 5 stars

Review-Sofa

We bought our new sofa.
Review after one month using 🔝
Absolutely recommend this shop.
Free delivery to our apartment. Sofa came in 2parts so we didn’t have to assemble anything.
They informed us about every process/step possible.

5 April 2025
Unprompted review
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Reply from Moderno

Hi Patrik :)

Thank you so much for your review ❤️

Rated 4 out of 5 stars

Good quality

Good quality. Modern design. TV Rack is good but hard to join parts. Recommend to give more instructions list.

28 March 2025
Unprompted review
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Reply from Moderno

Hi Krishant

Thank you for your review ❤️

Rated 2 out of 5 stars

Low quality materials,had to buy extra…

Low quality materials,had to buy extra parts to secure the bed I bought.
I told them I had the frame cracked the 2nd day my children used it and after 4 mails they told me it was my fault and asked me to pay for replacement parts.

24 February 2025
Unprompted review
Moderno logo

Reply from Moderno

Hi Kwstas

Can I ask for your reference number? Then I will check up on the case.

Rated 5 out of 5 stars

Good quality for nice price

Surprised by the quality of the sleeping couch that we ordered which is very well made, and also the good information we got for the delivery. Yes delivery time was a bit long but we knew that when we ordered the couch...all taken in consideration we would buy again from this company due to service and quality of the furniture...thanks for that...

27 February 2025
Unprompted review
Moderno logo

Reply from Moderno

Hej Ole

Tusind tak for din anmeldelse ❤️

Rated 5 out of 5 stars

Value for Money

The sofa that we brought was really nice and adds beauty to our living room. It is really nice to get this sofa for this affordable price. Though the cusion is not that high but acceptable for this price. On the service side, its very nice and smooth experience - right from placing the online order until it gets delivered home with nice packaging. It was already assembled and ready to use. Thanks to Moderno team!

20 February 2025
Unprompted review
Moderno logo

Reply from Moderno

Hi Kasi

Thank you so much for your review ❤️

Rated 3 out of 5 stars

…wrong system

Because there is no numbers in stuff and I have problem to fixed but catalog says numbers
And I through out and spoiled money with out reason

15 February 2025
Unprompted review
Moderno logo

Reply from Moderno

Hi Narbada

Thank you for your review, and I am sorry that you have experienced difficulties during assembly.

Please write us an email to - kundeservice@moderno.dk. We want to help you, so you would reach a perfect result :)

Rated 4 out of 5 stars

Delivery to the room.

I ordered the bed and is good quality and true to the description.

The only thing can improve is long delivery time.
I ordered in week 48, 2024 and delivery date in week 7, 2025.

The delivery time information was presented before purchase. So no complaints for that.

6 February 2025
Unprompted review
Moderno logo

Reply from Moderno

HI Ankit

Thank you for your review ❤️

Our delivery time can be long for our products, because of production. The delivery time is shown by the specific product on our website. It also depends on the specific product, how long the delivery time will be.

Rated 5 out of 5 stars

Expected quality

On time delivery inside of the apartment free of charge. Good expected quality of the sofa.

23 January 2025
Unprompted review

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