Modern Lighting Solutions Reviews 46

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I contacted Modern Lighting solutions to replace some 12v suspended lamps which we had inherited when moving house. I telephoned them as a first time customer knowing nothing about this type of lighti... See more

Rated 5 out of 5 stars

Great advice and knowledge of product without pushing anything and were cheaper than other suppliers. Arrived very promptly and in very robust packaging as promised. Can't say how the lights look as h... See more

Rated 5 out of 5 stars

Iain at Modern Lighting Solutions was very knowledgeable about his products and extremely helpful, not only with helping us choose the correct lighting for us, but also explaining how different lighti... See more

Company replied

Rated 4 out of 5 stars

Rang up for advice. Products delivered quickly and correct products. Not installed yet but look great quality.

Company details

  1. Lighting Store

Information provided by various external sources

We source our lighting from some of the best lighting manufacturers in the UK and the World!


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant all round

Fantastic service from Paul and the team at Modern Lighting Solutions - exactly what you want in a supplier when you're doing a time pressured project - very responsive replies to emails, a great price, prompt delivery and a bonus spare part kindly provided gratis when things didn't go exactly to plan. Thanks!

20 January 2023
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier!

Couldn't be happier with the service provided! Being a personal assistant not an electrician, Paul has been SO helpful with advice on what to order. They have also gone above and beyond to deliver items quickly to meet my deadlines despite being on annual leave.

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

I’ve used this company a couple of times now and their service is consistently excellent. I didn’t fully understand my requirements and had lots of questions for a relatively small order, and they were so helpful and patient with me. Great quality products and prompt delivery. Many thanks

30 December 2021
Unprompted review
Rated 5 out of 5 stars

Professional and knowledgeable

Always a pleasure ordering from these guys, Iain and Paul really know their stuff. New lights arrived this week for my gallery, will definitely order again in the future!

1 May 2021
Unprompted review
Rated 5 out of 5 stars

Great place to do business with

Great place to do business with. Good website with chat. Paul responds quickly to questions. They did deliver a couple of wrong items but rapidly put this right. seem to carry good stock levels too. Well done

10 January 2020
Unprompted review
Modern Lighting Solutions logo

Reply from Modern Lighting Solutions

Thanks for the review Jon, sorry about the early mix-up, not sure how it happened but happy we sorted for you in our usual speedy fashion!

Rated 5 out of 5 stars

Track lighting

Friendly and helpful advice on the phone followed by patient and quick email replies to further questions. Ordering was fast and easy and the goods arrived the following week - a shop had warned of a three week wait for delivery!

20 May 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service. Ian was very helpful,especially when an item went missing in delivery. One phone call and sorted it straight away!
Look forward to using them again!

7 May 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

rang company as one of the glass lampshades I had purchased from them had broken. No quibbles - immediately sent replacement.
Quality service and good value product.

29 April 2015
Unprompted review
Rated 5 out of 5 stars

Excellent, clear advice

My contact took me through the whole thing, and advised on aspects which had not occurred to me. He also seemed to take the trouble to find out the cheapest and best solution for me, and when the items eventually arrived, he was very helpful with any further questions I had. He also welcomed the news that one item had been packed less than well so that he could follow it up. The lights look very good, and do just the job we wanted them to do.

4 April 2015
Unprompted review
Rated 5 out of 5 stars

Excellent lights, excellent service

We found this company particularly helpful when choosing a number of wire cable LED lighting systems for our vaulted kitchen and dining room. We were guided into choosing 5 LED wire cable sets and also a wire cable system that allowed 3 pretty hanging pendants called Sura and a special sized spotlight that was to be placed a little further along this system. These pendants look particularly good when placed over a kitchen island unit. The lights arrived promptly and we found everything to be of superb quality. Our electrician had a few questions when installing these systems and we were very grateful for the quick advice and feedback this company gave us. Everything is working beautifully. I would recommend these systems to anyone with a vaulted ceiling. They certainly give the wow factor.
I would definitely use this company again, not only for the lovely quality, but also for their brilliant after-service.

9 March 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look