Modernhouse.dk Reviews 383

TrustScore 4.5 out of 5

4.7

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Company details

  1. Interior Designer
  2. Decoration and Interior Design Store

Written by the company

ModernHouse ligger stor vægt på personlighed og tilbyder flotte og stilrene designs til det moderne hjem. ModernHouse støtter op omkring dansk design og upcomers, hvilket betyder, at mange af de brands som forhandles her på siden, er danske upcoming designere, som er de nyeste designere inden for boligindretning. Vi ligger stor vægt på, at dette skal være en webshop, som giver god inspiration til den moderne indretning, hverdagens fester og hygge. Derfor finder du et bredt udvalg af flot og populær design, samt skønne gaveartikler.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

383 reviews

5-star
4-star
3-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Never received my order

I’ve placed my order on the 24th of December and yes, of course there are some vacation days for Christmas but today is the 8th of January and nothing has arrived yet…it’s unacceptable that the item is still not sent.
I contacted the customer service and I was told that the warehouse was closed for Christmas vacations…that means that it was closed from at least the 24/12/2024 to the 03/01/2025 the day when I wrote them.

24 December 2024
Unprompted review
Modernhouse.dk logo

Reply from Modernhouse.dk

Hello Alexandra,

Thank you for your review. We are sorry to hear that you had a negative experience with the delivery time.

Your order was shipped from a remote warehouse, and as stated on our website, there was an extended delivery time on the product you purchased. The warehouse was closed from December 24th to January 3rd, which we informed you about in an email.

We can confirm that your order has now been delivered, but we completely understand your frustration with the delay. We take your feedback seriously and will work to improve communication about delivery times in the future to avoid similar situations.

We hope you are happy with your product and that you will give us another chance in the future. If you have any further questions, please don’t hesitate to contact us directly.

Best regards,
Mirjam
ModernHouse.dk

Rated 5 out of 5 stars

Super service og hurtig levering

Super service og hurtig levering.
Kan klart anbefale at handle her. 🌞

14 June 2024
Unprompted review
Modernhouse.dk logo

Reply from Modernhouse.dk

Hej Charlotte,
Mange tak for din fine anmeldelse, det glæder mig at du har været tilfreds med hele oplevelsen. Gode anbefalinger er vi altid meget glade for at få! :-)

God dag
Mvh. Mirjam

Rated 5 out of 5 stars

Super

Super fin handel.

14 December 2019
Unprompted review
Modernhouse.dk logo

Reply from Modernhouse.dk

Hej Kristina,
Mange tak for din fine anmeldelse. :-)
Kh. Modernhouse.dk

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