Modern Home Interiors Reviews 

226
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Delivery was prompt and hassle free. Delighted with purchase. Looks good and finishing touches are nice. My only criticism would be mirror flimsy and does not fit full size hangers but if using shel... See more

Rated 5 out of 5 stars

Bought 2x lamps from Modern Home Interiors. Delivered directly from manufacturer. One was damaged and we realised the item was too large for the setting. Usman was very helpful over the weekend in org... See more

Rated 5 out of 5 stars

Great value for money. I just found some amazing decoration such as a patterned duvet set, a fashionable tray, cushions, wine glasses, dried flowers and Valentine's little plates for an amazing... See more

Rated 4 out of 5 stars

Ordered a gorgeous umbrella stand. Arrived in good time, but had been damaged in transit. Contacted customer services, and Usman was all over it - sent the label for the return, and once i'd confirmed... See more

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Written by the company

Modern Home Interiors are an online furniture retailer specialising in luxury and contemporary furniture within the UK. Nationwide delivery through our 2 man specialist team. Bedroom, Living Room, Dining Room, Home Accessories and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(226)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just wanted to comment on the excellent…

Just wanted to comment on the excellent customer service from this company. I ordered a bed for my daughter and had been told roughly when it would be delivered in previous correspondence but decided I didn’t want to wait so long for delivery (due to my impatience). I emailed requesting to cancel the order and less than 2 mins later received a reply and the refund in my account. Will definitely be ordering from this company again when I’m not in such a rush for furniture !

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Incredible customer service that went above and beyond to solve our issue. (Which btw was because of our fault)

Thank you so much for such a good experience. I will definitely make some more purchases in the future from here.

19 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service spoke to Usman in the…

Excellent service spoke to Usman in the phone and he answered sll my queries ordered online and the table snd chairs were delivered within a week . Really happy with the product and the delivery service was excellent as they also assemble the table . I also saved as it was cheaper by 500 pounds . Excellent service overall .

7 May 2022
Rated 5 out of 5 stars

Excellent service

Excellent service. Price match promise upheld and great customer care. Help with unpacking on delivery and packaging taken away! Quality product which looks great.

27 April 2022
Unprompted review
Rated 5 out of 5 stars

Very helpful and quick delivery

The product I purchased had limited stock. They were very helpful in explaining when new stock became available and adding the additional stock to my order when it became available (even through a personal link to pay for the additional stock before it hit the general stock available on the website). Delivery was very quick too.
Highly recommend

26 March 2022
Rated 3 out of 5 stars

Very nice kettle

Very nice kettle, but 14 days from order to delivery seems a long time to wait

25 March 2022
Modern Home Interiors logo

Reply from Modern Home Interiors

Hi,

Thank you very much for your review. This helps us to improve in any areas that we can for future customers, so your feedback is greatly appreciated.

We are pleased to hear that you are happy with the product and quality and whilst we appreciate you taking the time to leave a review, we would like to add that the delivery time is listed only on this particular item as 7-14 working days, which was available to see before purchasing.

Most in-stock items are delivered within 3-5 working days. However certain items may be slightly longer, and if so are stated on the product pages accordingly. We have various warehouses in the UK holding stock and the delivery time will vary depending on where the goods are sent from.

We can also offer express or quicker shipping on select products if required sooner, if this is something any customer is interested in please contact us and we can definitely look to arrange a suitable shipping timeframe for you.

We can confirm that the order was delivered on time on this occasion and if you would like to discuss further you are most welcome to contact us at info@modernhomeinteriors.co.uk. We are happy to help in any way possible.

Kind regards,
Customer Service Team
Modern Home Interiors

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look