Neogen Plasma - poor execution
I had Neogen Plasma treatment and whilst two of the three paid treatments were as expected, the third was undertaken by a different therapist who completed the laser treatment 20 mins sooner than the previous sessions. When questioned she said “therapists are different with hair removal” 😳 I wasn’t having hair removal. I also questioned if she had cross hatched the areas as it didn’t feel the same. It was obvious following the lack of results on the third treatment that it had not been carried out correctly. Their customer service is poor. I emailed the manager with details of my experience to give an opportunity to put it right and they haven’t had the decency to respond despite follow up. DO NOT RECOMMEND

Reply from Modern Health Clinics





