My first interaction with the company was 5* easy application on line, 5 photos added. Phone call received the following day, Jane provided an introduction of the company and briefed me on the 1st s... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Everything about models direct was explained clearly, clarifying all details, and informative. Ocean did a great job explaining plainly how the company works , she was friendly and positive.my experie... See more
Company replied
Today i did a photoshoot for YourTribe which had a variety of shots that were taken from different angles and areas of the student accommodation. I found it successful and as expected. The photographe... See more
Company replied
Jane was beyond helpful! There is no question she couldn't answer and she made me feel at ease whilst discussing the future of my son entering this unknown world of modelling! Very exciting!
Company replied
Company details
Written by the company
Models Direct is the leading UK modelling agency for men, women and children wanting to appear in Film, TV, Modelling, Advertising, Photographic, Fashion, Catalogues, Promotions, Walks-on, Extras. Applications are invited worldwide to meet the ever increasing demands of our clients. We look for modelling business, get our models the highest fees, collect and pay our models within 5 days. We check our clients and manage every details each booking putting our models safety, convenience and welfare number one. This we have done for more than 34 years as a family business working everyday of the year for our models, clients and reputation. Our clients like to work with us as we are highly competitive with our model rates, organised in our planning and booking management and work hard to make every assignment big fun and a great success. We welcome prospective models and clients, as well as our existing business modelling and client partners to visit out Head Office to meet the team. We make what we think is a unique gesture in contributing half the travel costs. We're that keen to say 'hello'. Models Direct: for our clients and models your modelling fun, vision and work, is our business.
Contact info
232 Fakenham Road, NR8 6QW, Norwich, United Kingdom
- modelsdirect.com
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service!
8 April 2026
Unprompted review
Reply from Models Direct
Hi Roy - Thank you for your review. We are so pleased to hear that you were happy with the great service and had such a positive experience.
We are always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news
https://www.instagram.com/modelsdirect/
https://www.facebook.com/modelsdirect
Thanks from the MD team.
Reply from Models Direct
Hi - Thank you for taking the time to leave your review. We are so pleased to hear that Kara was helpful and explained the next steps with you.
Kara is always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/
https://www.facebook.com/modelsdirect
Thanks from the MD team
Lovely chat
Lottie was friendly, explained things well and really made me feel comfortable
8 April 2026
Unprompted review
Reply from Models Direct
Hi Ann - Thank you for your lovely review. We're delighted to hear that everything was explained and Lottie made you feel comfortable. We appreciate you taking the time to share your feedback with us.
Lottie is always available to offer any support and guidance needed.
Please remember to keep your profile up to date and keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/
https://www.facebook.com/modelsdirect
Thanks from the MD team
Lottie is Very friendly and polite.
8 April 2026
Unprompted review
Reply from Models Direct
Hi Amanpreet - Thank you for taking the time to leave your review. We are so pleased to hear you have had such a great first experience with Lottie.
Lottie is always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/
https://www.facebook.com/modelsdirect
Thanks from the MD team.
Ocean made the hiring process easy to understand
Ocean was friendly and had a very pleasant manner, explaining the hiring process in detail, making it easy to understand.
8 April 2026
Unprompted review
Reply from Models Direct
Hi - Thank you for taking the time to leave a review. We are so pleased to hear you have had such a positive first experience with us.
Ocean is always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/
https://www.facebook.com/modelsdirect
Thanks from the MD team
Good explanation and friendly…
Good explanation and friendly conversation.
8 April 2026
Unprompted review
Reply from Models Direct
Hi Debra - Thank you for your review. We are so pleased to hear everything was explained clearly.
We are always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/ https://www.facebook.com/modelsdirect
Thanks from the MD team.
Spoke to Kara
Spoke to Kara , she was nice and explained to me briefly everything about getting my baby into modelling
7 April 2026
Unprompted review
Reply from Models Direct
Hi Freda - Thank you for your lovely review. We are so pleased to hear you have had such a great first experience with us.
Kara is always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/
https://www.facebook.com/modelsdirect
Thanks from the MD team.
WORLD CLASS SERVICE
The conversation was professional, friendly, and very encouraging. She took her time to explain everything clearly and made my daughter feel valued and confident about the opportunity. I’m really excited about what’s ahead and appreciate the positive first impression they gave.
7 April 2026
Unprompted review
Reply from Models Direct
Hi Emmanuel - Thank you for your lovely review. We are so pleased to hear you have had such a great first experience with us.
We are always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/ https://www.facebook.com/modelsdirect
Thanks from the MD team.
Simple as A,B,C.
It was simple and not complicated as I thought it will be.
7 April 2026
Unprompted review
Reply from Models Direct
Hi Diamond - Thank you for your review. We are so pleased to hear you have had a good first experience with us.
We are always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/ https://www.facebook.com/modelsdirect
Thanks from the MD team.
A disappointing experience
The selection process felt too quick and I felt a bit pressured to pay the 3 year admin fee upfront which is high, and there was also no option to pay in instalments on the registration. I initially wanted to apply for fashion and photographic modelling so I shouldn’t have been told to pay a fee upfront.
I wasn’t given clarification if I would be classed as self-employed or a worker. They also said when you get paid you receive a cheque in the post which is uncommon nowadays and you take a photo of yourself holding the cheque and send it to them?! Then I became even more suspicious when the agent said it’s just for fun.
It was a disappointing experience but thankfully I didn’t part with any payment.
2 April 2026
Unprompted review
Reply from Models Direct
Hi Melz - Thank you for taking the time to leave a review but without your full name I am unable to locate your details/application. I am sorry to hear you have found your experience with us disappointing so you are very welcome to call me on 01603 895096 to discuss any queries you have.
Thank you.
It was an amazing and friendly…
It was an amazing and friendly experience.
2 April 2026
Unprompted review
Reply from Models Direct
Hi Christabel - Thank you for your review. We are so pleased you have had such a positive experience with us so far.
We are always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/ https://www.facebook.com/modelsdirect
Thanks from the MD team
Leanne was lovely and very informative
Leanne was lovely and very informative
2 April 2026
Unprompted review
Reply from Models Direct
Hi Kandice- Thank you for your review. We are so pleased you have had such a positive experience with us so far.
Leanne is always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/
https://www.facebook.com/modelsdirect
Thanks from the MD team.
Not understanding
I loved the experience but what confused me is how I can access my portfolio since I was never given my username or password
2 April 2026
Unprompted review
Reply from Models Direct
Hi Haroun - Thank you for taking the time to leave a review.
We can see that you spoke with Mandy today and your application is currently being assessed so you will not have access to an e-portfolio at this stage.
We wish you luck in the next stage and will be in touch with you soon.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/
https://www.facebook.com/modelsdirect
Thanks from the MD team.
Kara was friendly
Kara was friendly, informative and really helpful thank you
2 April 2026
Unprompted review
Reply from Models Direct
Thank you for your review. We are so pleased you have had such a positive experience with us so far.
Kara is always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/ https://www.facebook.com/modelsdirect
Thanks from the MD team.
Really well explained and very…
Really well explained and very supportive.
1 April 2026
Unprompted review
Reply from Models Direct
Hi Abby - Thank you for your review. We are so pleased to hear you have had a good first experience with us.
Kara is always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/ https://www.facebook.com/modelsdirect
Thanks from the MD team.
Very friendly and informative. Asked appropriate questions and ensured I understood the process.
Very friendly and informative.
1 April 2026
Unprompted review
Reply from Models Direct
Hi Janis - Thank you for taking the time to leave such a lovely review. We are delighted to hear you have had such a positive experience.
We are always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/ https://www.facebook.com/modelsdirect
Thanks from the MD team.
She spoke nicely and answered questions
She spoke nicely and answered questions with understanding
1 April 2026
Unprompted review
Reply from Models Direct
Hi Theresa - Thank you for your review. We are so pleased you have had such a positive experience with us so far.
We are always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/ https://www.facebook.com/modelsdirect
Thanks from the MD team.
Heidi was fantastic and a really…
Heidi was fantastic and a really helpful introduction to the company
1 April 2026
Unprompted review
Reply from Models Direct
Hi Jim - Thank you for taking the time to leave such a lovely review. We are delighted to hear you have had a wonderful introduction.
Heidi is always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/ https://www.facebook.com/modelsdirect
Thanks from the MD team.
Spoke very clearly and took time to…
Spoke very clearly and took time to explain in great detail, while also answering questions which was very helpful.
1 April 2026
Unprompted review
Reply from Models Direct
Hi Steven - Thank you for your review. We are so pleased you have had such a positive experience with us so far.
We are always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/ https://www.facebook.com/modelsdirect
Thanks from the MD team.
Application stage
Heidi was brilliant with us. She communicated well, presented all the information, asked the right questions.
31 March 2026
Unprompted review
Reply from Models Direct
Hi Claire - Thank you for taking the time to leave such a lovely review. We are so pleased to hear you found the information useful and you have had such a positive experience with us so far.
Heidi is always available to offer any support and guidance needed.
Please remember to keep an eye on our socials for all the latest agency news.
https://www.instagram.com/modelsdirect/ https://www.facebook.com/modelsdirect
Thanks from the MD team.
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