Model Mannequin Reviews 178

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers had a great experience with this company. Customers are really happy with their purchases, often praising the quality of the items and the accurate sizing. Many consumers highlight the speedy delivery and the excellent condition in which their orders arrive, making them eager to order again. However, some people were dissatisfied with the delivery service, noting changed dates, slow shipping, or packages left in visible areas. A few other people also felt that the product sizing was inaccurate or that the quality of certain items, like a dress with stains or a top with an awful fit, did not meet their expectations.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers expressed satisfaction, praising the style,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the excellent quality of items,... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise fast delivery, with items... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers express satisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi Had style, color, and size available. No hassle purchase.

Company replied

Rated 5 out of 5 stars

I received my item very well-packaged and on time. These glasses are really fabulous! They look great on and feel so comfortable, too. I receive compliments. The price was right. I highly recommend th... See more

Rated 5 out of 5 stars

Your website is terrific with so many great choices! The prices are very reasonable. My sunglasses arrived super well-packaged and on time. They are very substantial in weight, almost heavy, certainl... See more

Company replied


Company details

  1. Clothing Store
  2. Underwear Store

Written by the company

ModelMannequin.com is your destination for premium fashion and shapewear that empowers every body. With a curated collection of women’s and men’s apparel, including dresses, shapewear, accessories, and more, we cater to sizes ranging from 2XS to 6XL. Our mission is to inspire confidence and self-expression through style. Enjoy fast shipping, easy returns, and exceptional customer service as you discover the latest trends and timeless essentials.


Contact info

3.9

Great

TrustScore 4 out of 5

178 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great quality

Great quality, I ordered two and will be ordering more from this company

15 March 2023
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Reply from Model Mannequin

Hi Jenaya!

Thank you for your feedback, it is greatly appreciated!

I will be sending you a discount code via email before the end of the day to ensure you get a nice reduction off your next order ;-)

Have a great week!

Rated 3 out of 5 stars

Not as Much support as I thought

Not as Much support as I thought. I like the look once I put it on, But all night I was worried about the padding shifting

14 March 2023
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Reply from Model Mannequin

Hello Lashondria,

Thank you for your feedback.

I’m sure the shaper looked great when you tried it on. Please do not worry about the padding shifting as the pockets are designed to kept the each pad in place.
We hope and look forward to your returned business, and are always here to support in picking a product that will exceed your expectations!
Have a great week!

Rated 1 out of 5 stars

I order XL in menand you sent XL in…

I order XL in menand you sent XL in boys. I had to wait but finally got a good fit.

I like them so you sent m another one! YOU SENT THE XL IN BOYS.

Please know I want XL in men’s !!!!!!!

16 February 2023
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Reply from Model Mannequin

Hello Bob, would be greatly appreciated if you can contact us via email or a phone call regarding your order.
We do not sell shapewear with children only for adults, which was delivered in the above size upon checking your order.
Great to hear it was a good fit! Feel free to contact us directly on 475-441-8555 so we can get a better a understanding of your issue so we can resolve it.
Thank you

Rated 5 out of 5 stars

Received the order fast

Received the order fast. The product was exactly what I ordered.

12 February 2023
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Reply from Model Mannequin

Good morning Charlotte,

Hope all is well!

Your feedback is greatly appreciated, thank you! We look forward to your returned business in the future.

Have a great week!

Rated 5 out of 5 stars

This is a very sincere company and can…

This is a very sincere company and can give me a very good shopping experience

6 March 2023
Unprompted review
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Reply from Model Mannequin

Your feedback is greatly appreciated! We really appreciate your support and look forward to your returned business.
Thank you!

Rated 5 out of 5 stars

Trusted Brand

This is most trusted store I came up till now. Their collections are awesome and provide good fabrics. Highly recommended for other customers.

5 March 2023
Unprompted review
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Reply from Model Mannequin

Thank you for your feedback, it is greatly appreciated! We really appreciate your support and look forward to your returned business!

Rated 2 out of 5 stars
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Reply from Model Mannequin

Sorry to hear the shaper was not a good fit. The size guide highlights both the waist & hip measurements for each size to ensure the best fit, which are all accurate.
If you email us regarding the above within 14 days of your delivery, we can opt you in for either an exchange for the correct size, or a return for refund.

Rated 5 out of 5 stars

Came just in time

Came just in time, fit well, did exactly as promised

29 October 2022
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Reply from Model Mannequin

Good afternoon Cliff! Hope al is well and many thanks for shopping with is at ModelMannequin.com.
Your feedback is greatly appreciated, thank you! We look forward to you returning business.
Happy holidays!

Rated 1 out of 5 stars

They didn’t send me a return label as…

They didn’t send me a return label as promised with the purchase. I called they told me it will take 5 days to email me a return label which I didn’t receive until 3 days prior the time limit I had to return the dress. I would never purchase anything more from this company. They’re dishonest. Now I’m stuck with a dress I cannot wear because and cannot return.

6 October 2022
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Reply from Model Mannequin

Hello Melody. As per our refund policy, all return for refunds are within 14 days from the delivery of your order. You contacted us 14 days after your delivery, in which a free return label was sent to you via email on same day you called in. We followed up with an email on November 2nd giving you a gentle reminder regarding the deadline for the return. We have yet to get any communication or the dress within the given time which is now over 30 days.
Sorry you didn’t get the chance to return it on time.

Rated 3 out of 5 stars

Not what I hoped.

So, dealing with the company was wonderful and easy. I wouldn't say I was happy with the product. Very hard to pull on and lifting the bottom, not like I'd have liked...

27 August 2022
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Reply from Model Mannequin

Hello Holly, we appreciate your feedback!
Sorry to hear the product didn't meet your expectations. Please do not hesitate to contact us if you require any further assistance.
Your business is greatly appreciated :-)
Have a great week!

Rated 5 out of 5 stars

Great products and better service.

Great products and better service.
Nicki kept us updated regarding shipping dates.

18 August 2022
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Reply from Model Mannequin

Good afternoon Gail, hope all is well and many thanks for shopping with us!
Your feedback is greatly appreciated, thank you. We look forward to your returned business!
Have a great week ahead :-)

Rated 5 out of 5 stars

I truly Love my order I will be…

I truly Love my order I will be ordering again Thank you so much God Bless ❤️❤️

7 September 2022
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Reply from Model Mannequin

Good morning Cora, hope all is well!
Your feedback is truly appreciated, thank you!
We look forward to your returning business ☺️
Have a great weekend ahead!

Rated 5 out of 5 stars

This company does top-notch products…

This company does top-notch products and services right down to having an easy to navigate web page. Good job and great communication in a timely fashion!

25 August 2022
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Reply from Model Mannequin

Good afternoon Debra, hope all is well!
Your feedback is greatly appreciated, thank you!
We hope you visit our store again, until next time….have a great week!

Rated 1 out of 5 stars

Sizing guide way off.

23 August 2022
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Reply from Model Mannequin

Sorry to hear about your experience. We contacted you a number of times and sent you a return label within the given time period to get this resolved and didn’t hear back from you. We have taken your feedback on board and will ensure a better experience for you in the future.
Have a great week!

Rated 1 out of 5 stars

It wasn’t my size

21 August 2022
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Reply from Model Mannequin

Sorry to hear your order didn’t fit. Our customer care team gives you the option to either exchange your order for a different size or a return for refund within 14 days of delivery to get this resolved

Rated 5 out of 5 stars

Great service

Great service!
The dress I ordered simply didn’t look good on me. I promptly returned it and received credit easily.

13 August 2022
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Reply from Model Mannequin

Appreciate your feedback, thank you! We are always here to help if you require any further assistance with us here at ModelMannequin.com!
Have a great week!

Rated 5 out of 5 stars

Great

Great! I only wished I had tried a smaller size.

10 August 2022
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Reply from Model Mannequin

Appreciate your feedback! You still have the opportunity to do so. Please do not hesitate to contact us if you would like to proceed.
Have a great week!

Rated 5 out of 5 stars

All OK

All OK. Fast shipping, product is well made.

25 July 2022
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Reply from Model Mannequin

Thank you for you shopping with us Richard! Your feedback is greatly appreciated! We look forward to your business in the future! Have a great week :-)

Rated 5 out of 5 stars

Hey….

Hey….. thanks for my order😊 came on time and great quality will be ordering again 💋

24 July 2022
Unprompted review
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Reply from Model Mannequin

Hi there, hope all is well and many thanks for your feedback....its greatly appreciated! We look forward to your business in the future!

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