ModaMortgages Reviews 11

TrustScore 3.5 out of 5

3.6

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Company details

  1. Mortgage Lender

Written by the company

ModaMortgages is a new specialist mortgage lender making buy to let mortgages smarter, faster and simpler for brokers and landlords. We add depth, variety and diversity to your business . From limited companies to portfolio landlords, HMOs to MUFBs, and from first time landlord and first time buyers to existing landlords, our focus on the specialist buy to let market helps to boost your client offering. ModaMortgages was created by the UK digital bank, Chetwood Financial, whose focus since 2016 has been to use technology and highly targeted products to make people better off.


Contact info

3.6

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Moda's Exceptional Team!

Smooth and professional experience throughout the process. Julia, the underwriter, was proactive, and Shannon, our BDM, was equally impressive. As always, she was responsive, approachable, and incredibly helpful at every stage.
Together, they made what can often be a stressful process feel seamless. A great team delivering exactly what you hope for: clarity, speed, and reliability.

31 March 2026
Unprompted review
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Reply from ModaMortgages

Thank you so much for sharing your experience. We've passed your feedback to Julia and Shannon.

Rated 5 out of 5 stars

Moda Mortgaes is fantastic

Moda Mortgaes is fantastic. I have around 5 BTL mortgages with Moda . In first time they do ask too many questions but after that rest of properties it’s very smooth .
Rates are very good for 2 years for Limited company

2 March 2026
Unprompted review
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Reply from ModaMortgages

We're happy to read about your fantastic experience with us. We appreciate your feedback regarding the initial information gathering and are glad subsequent transactions were smoother. Thank you for recognizing our competitive rates for limited companies.

Rated 5 out of 5 stars

Excellent experience

Excellent experience. Moda is ever ready to advance mortgage, only waiting for the Solicitors to do their job. As soon as this is done and everything is okay, bang! You have the money to purchase your property.

13 January 2026
Unprompted review
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Reply from ModaMortgages

Amazing. Thank you for the 5-stars!

Rated 1 out of 5 stars

Avoid like the plague

These guys started off well but have lost their way as they picked up business. I am a Landlord with 25 years experience so know what I am talking about. They have new underwriters who don't know their own criteria for lending and go on "feelings" rather than information. I have case where I have just had to go to a bridge loan as they have take 10 weeks and counting to underwrite it. That's lost fees on application, valuation, legals and not to mention now the big costs of a bridge. No refusal and no request for further information - just "we are reviewing" and we don't know why it doesn't work. Just no idea what they are doing. I would avoid if you are a landlord or broker. They won't last.

6 February 2026
Unprompted review
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Reply from ModaMortgages

Thank you for your feedback. We'll take your comments on board.

Rated 5 out of 5 stars

Shannon is a great BDM

Shannon is a great BDM - always on hand to help and get problems sorted

17 December 2025
Unprompted review
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Reply from ModaMortgages

Thanks for sharing, Josh.

Rated 5 out of 5 stars

Helpful Lender

Whenever I call this lender to place cases, I find they are helpful trying to assist you in placing the case.

16 December 2025
Unprompted review
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Reply from ModaMortgages

Great to hear from you, Stephen.

Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs! They are rip off merchants! They use Gateway Surveyors who have absolutely no clue about the London market and property values They sent some clueless surveyor from outside of London who didn't have any idea about what he was surveying and its value. Their terms state that will offer mortgages for HMOs. When the clueless Gateway surveyor turned up to value my 2 flats in one block in CENTRAL London, he claimed that the property containing 2 flats of high quality finishings and spec, both receiving excellent rental yields above the market average, was unmortgageable and further that that Moda do not accept HMOs even though Moda state that they do!

Totally unprofessional company run by inexperienced staff employing inexperienced,unknowledgeable and clueless surveyors Gateway.

They refused to refund the application fee even though they had no intention of considering financing my high value property in central London.

Don't waste a single penny of your money with these amateurs!

Avoid Avoid Avoid!

24 September 2025
Unprompted review
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Reply from ModaMortgages

Thank you for sharing your feedback.

Rated 1 out of 5 stars

Absolute Rubbish

Absolute Rubbish! I can't agree with Amanda more.
I have attempted to arrange two mortgages with this company and both times they used Gateway Surveyors who have obviously been instructed to down value the properties by 15 - 20%. I know this because the second property had recently been valued by TWO other surveyors (Connells and Countrywide) at 20% more, and the valuation on the first property was ridiculously low. Unless you have a lot of time and fee money to waste, avoid them like the plague.

10 October 2025
Unprompted review
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Reply from ModaMortgages

Thanks for your feedback. We regret to read you were unhappy with your experience with us.

Rated 1 out of 5 stars

Avoid unless you have no option at all

Ridiculously high arrangement fee of 5.5%
Interest rate was ok but nothing great
Valuar down valued the house in spite of comparables
Valuar down valued the rental income in spite of there being a tenancy agreement in place and proven rental income well over his valuation for over many years.
Moda insisted on using only their recognised solicitors to do the conveyancing and also insisted on searches being done on the re mortgage in spite of me already owning the house for 15 years.

31 August 2025
Unprompted review
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Reply from ModaMortgages

Thanks for getting in touch and sharing your experience with us. We'll take your feedback on board and use it to improve our service in the future.

Rated 5 out of 5 stars

I submitted my first case with Moda…

I submitted my first case with Moda Mortgages and I didn't know what to expect as they are new to market. I received a quick and efficient service and will be using Moda Mortgages again. Thanks James Beaulieu

1 April 2025
Unprompted review
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Reply from ModaMortgages

Thank you for your kind words and for taking the time to share your experience. We appreciate your feedback and are delighted to hear that you found our service quick and efficient. We look forward to assisting you with your future mortgage needs.

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