stay clear , item was out of stock ! i’ve recieved no refund even tho ive asked numerous times , to be ignored over and over again company’s a joke
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See what reviewers are saying
I got 2 sets from Modaactive, they arrived next day delivery!!! The quality of the clothing is so thick and not flimsy like other active set brands, you can tell it’s made from high quality material!... See more
I would 100% order from Moda active again! I was pleased with how quickly i received my parcel and the first impressions of the garments. I had ordered the ‘Stone halter set’, both the top and leg... See more
Absolutely love this brand and never had a single problem I keep re purchasing and also can not wait for new colours to be released, the women’s legging sets and the halter tops and T-shirts I have li... See more
Company details
Written by the company
Your Go To Athleisure Brand Providing Your Everyday Elevated Basics 🤎
Contact info
United Kingdom
- modactive.com
3.6
Average
46 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Claim they have a refund policy but…
Claim they have a refund policy but when you email they say they only do store credit or exchange size. Clothes are bad quality and see through. Wouldn’t recommend
22 May 2024
Unprompted review
Reply from Modactive
Hi Libby,
I am sorry to hear you were unsatisfied with your under armour set purchased, As for the returns policy. We offer Store Credit, Refund or Exchange. We offer exchanges first as that is our highest used service.
Thank You
MDA Team x
RIP OFF
Claims they accepts returns for refunds on the website but You have to ask if you can return the item first before they send you the returns address, then proceeds to say you can only have an exchange or store credit, The under armor stuff that they pairs up to make a “set” are from sports direct with the sale label peeled off and the original price left on! The set was £89 plus £3.99 delivery, I got the EXACT same set plus a T-shirt from the under amour website for £58 incl delivery. Don't waste your money. Called Mod Active on all correspondence and companies house yet, the website is Moda active….too sketchy for my liking especially when their sales are directed to young girls knowing kids wont have a clue about store credits and what rubbish they are being sold from sports direct claiming to be sets, I would never use them again
20 March 2024
Unprompted review
Reply from Modactive
Hi Natalie,
I am sorry to read of your experience, we are a direct partner from under armour and all stock is provided from UA directly. Our companies house name is different to our website name / instagram name due to the aesthetics of how it looks. We apologise for any inconvenience caused.
MDA Team x
SCAMMERS SCAMMERS SCAMMERS
Absolute scammers took my money I never received my goods
Kept promising they would be arriving soon using every excuse/lies possible
Absolute disgrace of a company if they do even exist
10 March 2024
Unprompted review
Reply from Modactive
Hi Louise,
I am sorry to hear of this review, upon further investigation i can see this order did get delivered via DPD - 15503024014419.
We apologise for any inconvience caused.
MDA Team x
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