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MocoQueen Reviews 1,973

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 606 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the comfort and vibrant appearance of the contacts, even for those with dark eyes. Many appreciate the wide selection, including prescription options, and the overall positive experience with the products. The delivery service is frequently mentioned as fast and reliable, with many orders arriving earlier than expected. People also commend the helpfulness of the customer service team when contacted. However, some customers experienced issues with their orders, including receiving incorrect items or having contacts that did not fit properly. A few people also reported discomfort or irritation when wearing the contacts, with some finding them too flimsy or difficult to insert. There were also isolated instances of delayed shipping or problems with delivery, leading to dissatisfaction for a small number of users.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting the amazing quality, comfort, and... See more

Quality

Users describe positive interactions with quality, often praising the amazing quality, great packaging, and... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently praising the super fast... See more

Customer communications

People report positive experiences with contact lenses. Many customers praise the comfort and vibrant colors,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the simple and easy ordering process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Soaked contacts in solution for 24 hours!!! Prior and wore them they were fine then I cleaned and soaked them again then wore for Halloween and it felt like my eyes were going to fall off they were bu... See more

Rated 5 out of 5 stars

Fast shipping and pretty contacts! The delivery was really fast (I should've been looking for contacts earlier haha) and they ended up being really pretty. I will highlight, as the posting says, the c... See more

Rated 5 out of 5 stars

Their customer service is among the best I’ve ever had!!! They responded within a couple hours and instantly comped my purchase (warped lens) without any back-and-forth. Their shipping is also phenome... See more

Rated 5 out of 5 stars

MocoQueen saved my haunting season! I had ordered through a different company, that company cancelled my order without telling me, and MocoQueen's customer service was top notch! I had sent an email i... See more


Company details

  1. Contact Lenses Supplier
  2. Cosmetics Industry
  3. Costume Store

Written by the company

The objective of Moco Queen is to enchant people's eyes with the magic of colored contacts. We are dedicated to going above and beyond the expectations of cosplayers and makeup artists by helping them bring their characters to life and accentuate their most captivating features. #coloredcontacts #Halloween Cosplay #Anime Costume #Movie #ColoredLenses


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 44% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

First time contact user

As a first time contact user who has struggled ith anything touching my eyes for years, using the contacts was not an unpleasant experience. They were comfortable when finally positioned in my eyes, and wore for a few good hours at a convention well. They're also pretty durable which is incredibly useful when I kept dropping them, or needed to adjust when putting them in. Very good experience

26 December 2025
Rated 3 out of 5 stars

22mm scleras aren't for the faint

This review is not about Mocoqueen.com and their service. They are always faster than expected and have the greatest contacts. The 22 mm blackout scleras though were not comfortable at all. I guess because I have smaller eyes they just didnt fit at all. The eye holes wouldn't stay straight at all. And I ending up scratching one of my pupils. I guess I will have to stick w the mini scleras from now on .

27 December 2025
Rated 5 out of 5 stars

These are truly the best contacts!!…

These are truly the best contacts I’ve ever used. They feel comfortable. They’re gentle on my eyes and easy to insert, Plus, the packaging is adorable, adding a lovely touch. I honestly can't recommend them enough definitely a five star product, and if I could, I’d give them a ten!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

You get what you order and on time.

I ordered 3 pairs of lenses and they came on time...I tracked my orders and they came on time and the quality of the lenses I got were exactly what I ordered. Very pleased and happy with this company moco lenses..I will for sure be ordering more...thanks guys.

5 January 2026
Rated 5 out of 5 stars

Comfortable

My lenses are so comfortable and actually easy to put in, which is something Ive had a problem with in the past with wearing contacts

14 December 2025
Rated 5 out of 5 stars

MocoQueen has a fun

MocoQueen has a fun, vibrant vibe that makes browsing enjoyable. The styles are trendy and the items feel well made for the price. It's the kind of store where you can easily find something playful and unique.

5 December 2025
Unprompted review

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