Mobiworkx Reviews 

152
•
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

At first everything was good until they introduced an Afrikaans survey and its been annoying since cause progress has slowed down in surveys and they always bring it back and it's annoying and really... See more

Company replied

Rated 1 out of 5 stars

WHO EVER CAME WITH THE IDEA TO UPDATE THE WEBSITE HAS TOTALLY MESSED IT UP BEYOND REPAIR!TO LOGIN PAGE IS BROKEN, IF YOU MANAGED TO LOGIN MORE THAN 5 SURVEYS APPEARS WHICH ALL OF THEM HAD ALREADY CLOS... See more

Company replied

Rated 1 out of 5 stars

The biggest issue Mobiworkx has is the surveys that have an error after completion. The worse part is with their customer care they NEVER EVER take responsibility for these errors. This company is ser... See more

Company replied

Rated 5 out of 5 stars

I had some technical difficulty, they replies w instructions to reset password, but the OTP pin never came via SMS and when asked to resend said am out of chances. I mailed the help desk got the usual... See more

Company replied

Company details

  1. Market Researcher
  2. also in
  3. Media Company

About Mobiworkx

Written by the company

Making money online starts NOW! Get rewarded for providing your thoughts on products and services you use on an everyday basis. It only takes a few minutes and it’s online so you can do it just about anywhere!

Sign-up is completely FREE!

SURVEYS

Complete surveys and get paid for sharing your feedback on products and brands we all know and love.

We will send you an invitation when surveys that pay are available. Click on the link within to start a survey.

Sign-in to your member account to view your available surveys.

Take care to provide thoughtful answers and make sure you complete the entire survey.

REWARDS

After each survey you will be rewarded with the advertised monetary amount. Your money is to be accumulated and can be redeemed for a variety of rewards e.g. airtime, gift cards, PayPal etc.


Contact info

2.1

Poor

TrustScore 2 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(152)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please help.

Hi, I'm totally new to this app and I'm struggling to get surveys it's been about 4 hours since I've done a survey can you please help by sending more surveys.

4 September 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hi there.

Thanks for providing us with your feedback regarding your experience with our MobiWorkX panel thus far.

Please understand that the number of surveys you receive will depend on many factors such as your demographics, lifestyle and interests, the number of surveys we have available, etc...

Please feel free to submit a ticket to our Customer Support Team and provide the email address and/or phone number you are registered with and we will be happy to take a look into your account to ensure there is nothing from our side preventing you from receiving as many survey opportunities as possible.

Rated 1 out of 5 stars

I got a survey mail of $1.25 for 20…

I got a survey mail of $1.25 for 20 minutes at 07:30AM, but when I logged into my account at 07:37AM, No such survey appears on dashboard. What is this! I have mailed you frequent times for same matter that survey mail receives but no such survey appears on dashboard then you reply that survey was closed due to fill up quota. Suppose, this same survey that received today 01 Sep 2025 was of 20 minutes then in just 7 minutes, how it can be fulled with it quota.

This same case happened too many times but no proper reply from your end. I am totally fraustated. This same is happening since when you switched to your new website. I haven't redeemed even 1 time in previous 3 months.

1 September 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Rishav.

I would like to take a close look into the concerns have regarding your survey experience with our panel. In order to do so, could you please submit a ticket to our Customer Support Team with the subject line of: Follow-up from TrustPilot Review? Please be sure to provide your email address and/or phone number you used when registering with our MobiWorkX panel? In addition, please also provide any survey numbers you have where you experienced an issue? Hopefully, having this additional information will provide enough details in order to determine if there is an issue and get back to you with some useful feedback.

Rated 5 out of 5 stars

Mobiworkx is a legit survey company…

Mobiworkx is a legit survey company that rewards with cash or airtime. I have received airtime from them on several occasions. I received 5000 naira MTN Airtime from them today. Thank you Mobiworkx. Please always make surveys available for me to do. I therefore recommend it to everyone.

23 August 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello,

We're happy to hear that you find our platform legitimate and appreciate the rewards. Thank you for recommending us and for your feedback. We will make more surveys available.

Kind regards,

Rated 1 out of 5 stars

Huge loss for the panelists

This Company is taking my $13 Rewards, and they claim I have forfeited them, but they continue to send surveys. Whoever is going to join, just be alert.
I have used my time and airtime to do their surveys, and now they refer to the clauses.

21 August 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thanks for sharing your experience. As much as we hate to let any of our members go, but sometimes this is necessary in order to fulfill our commitment to our clients.

Rated 1 out of 5 stars

I hate the new site…

I hate the new platform because now they even take long to reward for referrals since last month I have 52 referrals but no payment,I am done with this.

10 August 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We're sorry to hear you weren't satisfied with us. We will use your feedback to improve things on our end so your experience is better in the future.

Rated 2 out of 5 stars

Since they upgraded their website…

Since they upgraded their website things are falling apart I can't be even login for full 2 days when I finally do the surveys are closed ... I'm so sad about this because this mobiworksx is where I make money since I'm not working

2 August 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hearing from you helps us grow in the right direction and learn from our mistakes. Thank you for taking the time to provide your feedback, Sibo.

Rated 1 out of 5 stars

NOT HAPPY WITH THE NEW UPGRADE

WHO EVER CAME WITH THE IDEA TO UPDATE THE WEBSITE HAS TOTALLY MESSED IT UP BEYOND REPAIR!TO LOGIN PAGE IS BROKEN, IF YOU MANAGED TO LOGIN MORE THAN 5 SURVEYS APPEARS WHICH ALL OF THEM HAD ALREADY CLOSED A WEEK ENDS WITHOUT EVEN COMPLETING A SINGLE SURVEY. MOBIWORKX WHY ARE YOU NOT LISTENING TO US AS THE MAJORITY WE TOTALLY NOT HAPPY WITH NEW UPGRADE IT NOT BENEFITING US AT ALL. THERE IS NO WAY YOU WILL REVERT THIS WEBSITE THAT IS A MESS INSTEAD JUST MIGRATE US TO THE OLD WEBSITE

16 July 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We strive to provide the best support possible to our members.  We're sorry we did not meet your expectations this time and promise to continue to make improvements.

Rated 1 out of 5 stars

98%closed surveys 💀💯

Ever since the update, we've been receiving closed surveys back-to-back, and it's been over a month now. It would be better if you could just revert us to the previous, more stable layout because this is clearly not working for everyone.

2 July 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Anele,

We appreciate your feedback regarding the recent issues with closed surveys. We're sorry to hear that the update has negatively impacted your experience. Our team is looking into these stability concerns to improve the experience for everyone.

Thank you so much for letting us know!

Regards,

Rated 1 out of 5 stars

Survey problem

If I was able to give it zero star I could.. because this website is totally mess up.. since you change it.its no longer the mobiworkx we use to know. Now it's rubbish.. to open the website is a problem. The surveys same thing.you will see 5 survey at once but all of them closed.what is that.. better change it to the old one. And remove this nonsense.. before it was good and sweet now it's rubbish total bushit.am not happy at all in fact we are not happy.. people are complaining about the same thing and you are not doing anything about it haaaa imi be SRS. And change the withdraw back to where it was before.

11 July 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello Annabel,

We appreciate your honest feedback and are sorry to hear about the issues you're experiencing with the website. We understand your frustration with the changes, survey availability, and withdrawal process. We're taking your concerns seriously and will investigate these issues to improve our users' experience.

Kind regards,

Rated 1 out of 5 stars

Bad it is now

Who ever advised you to upgrade from that old site to this rubbish site didn't advised you well,first payments are being issued after some days compared to the old site you would receive your payments next day, Secondly you load many surveys that are closed already making it hard for users to complete a survey in days, why don't you return to the old site for the sake of your reputation. THIS new site of yours is a completely mess

11 July 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Hello,

We truly appreciate you taking the time to let us know about your experience.

We understand the transition to the new site may feel different, especially compared to the old platform. One of the key changes we introduced was a new reward processing system designed to enhance security and protect our members’ accounts. While this does mean that payments can take a little longer than before, this upgrade was implemented with your safety and data protection in mind.

Regarding surveys, we are continuously working with our partners to ensure that available surveys are relevant and open at the time of access. Your feedback is valuable, and we’ll pass it along to our team so we can keep improving the experience for all members.

We truly value your participation and patience as we continue to enhance the platform.

Best regards,

Rated 1 out of 5 stars

I Answer all questions correct but me…

I Answer all questions correct but me and my twin sister we Answer the same question and our profile are the same but u give her money and reject me why I am not happy I was trying to have fun and earn so that I will have something on the table 😭😭😭😭😭😭😭😭😭😱

4 June 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you for your feedback.  We apologize we didn't live up to your expectations and promise to keep trying to do better.

Rated 5 out of 5 stars

Mobiwork Walk to Cash

Mobiwork , constantly surveys and easy to cash out

30 June 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Wow! Thank you for those kind words.

Rated 1 out of 5 stars

NEW UPGRADE IS MAKING ME HATE THIS PLATFORM

MOBIWORKX MUST JUST TOTAL SHUTDOWN THEIR STUPID WEBSITE BECAUSE ITS NOLONGER USEFUL AT ALL. AFTER THEY DECIDED TO HIRE INCOMPETENT INDIVIDUAL TO UPGRADE THE WEBSITE AND THEY TOTAL MESS IT UP. UNABLE TO OPEN EVEN A SINGLE SURVEY ENTIRE WEEK, WEBSITE CRASH SERVER NOT WORKING AND BROWSER NOLONGER WORKING ON MY IPAD

26 June 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you for taking the time to share your feedback, we’re truly sorry to hear about your recent experience. We understand how frustrating it must be to face technical issues, and we want to assure you that your concerns are being taken seriously. Our recent updates were made with the goal of improving user experience.

We're sorry you didn't have a great time with us. Let’s discuss how we can turn your experience around, please raise a new ticket with our help centre and allow us to take a look at your issues.

Rated 1 out of 5 stars

AWFUL SURVEY PLATFORM

I used to enjoy completing surveys on Mobiworkx website, but ever since they upgraded their website,the site is a total awful mess! It crushes everytime I login. Many surveys pop up and I try to open immediately after being loaded but they all closes being prevented to complete any. PLEASE MIGRATE US BACK TO THE OLD WEBSITE!! most of us are not happy with your upgrade

26 June 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We understand how frustrating it must be to deal with crashes and surveys that close unexpectedly. Please know that our intention with the update was to improve performance and usability, but we’re aware that some members, like yourself, are probably experiencing issues.

Your comments have been shared with our technical team, and we’re actively working to resolve these problems. While we can’t revert to the old platform, we are committed to fixing what’s not working on the new one.

In the meantime, if possible, try clearing your browser cache or using a different device or browser to see if performance improves. And please don’t hesitate to contact our support team with screenshots or error messages so we can better assist you.

Rated 1 out of 5 stars

Bad since the upgrade

Mobiworkx was good until they upgraded the site and now all the surveys available are closed once you click on them. They really need to fix up so it doesn't spoil their good name.

19 June 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you for your feedback.  We apologize we didn't live up to your expectations with this and promise to keep trying to do better. Thank you for taking the time to provide your feedback.

Rated 2 out of 5 stars

Everything was okay until you decided…

Everything was okay until you decided to update the website 🚮 surveys are always closed no matter what you login everyday... Mobiworkx you have become worse

25 June 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We're sorry that you experienced an issue with our surveys.  We are constantly working to make improvements so this doesn't continue to happen.

Rated 2 out of 5 stars

I have been with mobowrkx for a while…

I have been with mobowrkx for a while one of the best survey site I enjoyed it until they decided to change everything all the surveys are closed how come I get 10 surveys at once and they are all closed? This is a problem now we will never get to do surveys anymore. It was the best

19 June 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We're sorry that you experienced an issue with our surveys.  We are constantly working to make improvements so this doesn't continue to happen.

Rated 2 out of 5 stars

Everything was okay until mobiworkx…

Everything was okay until mobiworkx decided to update their website 🚮it's been very difficult to login to my account and I think it would be best if they can change that minimum airtime withdrawal to PayPal funds instead because wow what are we supposed to do with airtime? Argh

18 June 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We appreciate your feedback.  Hearing about your experience helps us learn and improve ourselves.

Rated 2 out of 5 stars

As from today I have been getting…

As from today I have been getting surveys but they are all closed when I open them, what is happening with this new update of your system

19 June 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

Thank you for your feedback.  We apologize we didn't live up to your expectations and promise to keep trying to do better.

Rated 1 out of 5 stars

My balance is now $0, how?

After they updated their website my balance displays $0 instead of $3.75 😭😭

13 June 2025
Unprompted review
Mobiworkx logo

Reply from Mobiworkx

We work hard to give you the best support. Please submit a new Help Desk ticket so we can take a closer look and try to make things right!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look