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Rated 1 out of 5 stars

Technical support is non-existent, 2 separate emails over a couple days and no response after a week. No one answers their phone during their listed hours. Dashboard feels like it hasn't been updat... See more

Rated 3 out of 5 stars

Decent monitoring app, but the old interface was more user friendly. Sometimes it will just freeze up and not report things for 2-3 days, and when you contact customer support they blame it on the pho... See more

Rated 1 out of 5 stars

After leaving several 5 star reviews previously, I’m changing it to 1 star. I’ve been a loyal customer for years. For the last few days the app hasn’t updated. I’ve had to uninstall and reinstall 3 ti... See more

Rated 4 out of 5 stars

It’s really a 3.5 because I can only hear one side of the conversation which sounds distorted. Plus, in order to activate the surround recording, you have to send a text that IS visible on the target... See more

Company details

  1. Computer Software Store

Information provided by various external sources

Best Cell Phone and Computer Monitoring software to monitor all activities. View Text Messages, Track Location, Log Keystrokes and much more!


Contact info

2.1

Poor

TrustScore 2 out of 5

59 reviews

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Rated 1 out of 5 stars

Technical support is non-existent

Technical support is non-existent, 2 separate emails over a couple days and no response after a week. No one answers their phone during their listed hours.

Dashboard feels like it hasn't been updated in years. The dashboard is loosely mobile friendly, as it works for viewing SMS messages only for so far and then refreshes the page and doesn't show the remaining messages.

27 August 2024
Rated 1 out of 5 stars

Marc

Do not buy. No trial version ,Software installed but does not work, No guarantee of refund. Scam.
Payed for one month but never used. No reply of support

31 March 2024
Unprompted review
Rated 1 out of 5 stars

Went from 5 stars to 1, zero customer support

After leaving several 5 star reviews previously, I’m changing it to 1 star. I’ve been a loyal customer for years. For the last few days the app hasn’t updated. I’ve had to uninstall and reinstall 3 times, and now the call recordings and surround recordings don’t work. The customer service number’s not in service, and no one has responded on email, chat, or facebook messenger. The 2 most important features on the app don’t work! Save your money. Find a different app with at least basic customer service.

2 February 2024
Rated 5 out of 5 stars

Great Product

Generally, I think Mobistealth is a great product! Although I don’t utilize all of its capabilities, the features I have used are very helpful. Customer Support is very prompt in responding to inquiries. I have a couple of questions regarding the recording function. I have contacted customer support, and I’m optimistic for a resolution. Thank you!!

6 January 2023
Rated 5 out of 5 stars

I'm using this cell phone spy to…

I'm using this cell phone spy to monitor iphone of my teenage boy as his activities are quite strange for last few weeks. Mobistealth is giving me most of the information to keep an him. I've configured his iphone with my windows pc and now i can wirelessly pull data from his phone whenever he is at home. Quite useful tool

16 February 2023
Unprompted review
Rated 1 out of 5 stars

I purchased the 1 month Pro…

I purchased the 1 month Pro subscription via ACH transfer last Sunday. I have called everyday since then to see what's going on but no one ever answers the customer service number. I have also sent several emails to figure out what is taking so long to get the info to actually start the service since the money has already been taken from my account. I have gotten 2 emails saying they have to pass my emails to all these different departments and someone called me back and ended up hanging up in my face after he asked me several times to resend the same emails I had already sent. I called 8 times again today and I'm still waiting to hear something. I would like to try the service but if it is a problem I just need someone to tell me what's going on and give me a refund. Money had been taken but I haven't been told anything about the service or when I'll be able to use it.

4 September 2022
Unprompted review
Rated 2 out of 5 stars

Calls& surround

In the past I was able to hear calls and surround but that is no longer the case. I'm told by support it's loading but I hear nothing on my end when I once could.

1 September 2022
Mobistealth logo

Reply from Mobistealth

We have just checked and found call/surround recordings are uploading and working fine. If you are still not satisfied, please contact at support.manager@mobistealth.com

Rated 3 out of 5 stars

With the evolution of social networks

With the evolution of social networks, more communications are made by Whatsap. Please adapt to you to capture Whatsap Conversations.thank

29 August 2022
Mobistealth logo

Reply from Mobistealth

We are providing the service you had asked. If you are not getting it, please contact our support and they will guide you how to enable it.

Rated 1 out of 5 stars

2 days and it doesn't work…

Had this for 2 days and it doesn't work at all!!! Nobody is answering the customer service phone number. I am so frustrated.

21 August 2022
Mobistealth logo

Reply from Mobistealth

All logs are properly uploading. If you still feel confusion about any feature, please contact our support.

Rated 5 out of 5 stars

Favoured

This software used to be able to also get deleted texts from years before. When I installed it this time it didn’t do that. Out of all softwares this is the best one in my opinion cos many other softwares claim to have surround recording only to discover after you’ve installed the software it doesn’t allow to do so due to different laws in different countries..

10 November 2021

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