Fantastic Customer Service Listen to me understood and delivered what I needed This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them not... See more
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MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.
Contact info
Unit 8-10 Thorley Fields Business Park, Wood Street, CM23 4TR, Bishop's Stortford, United Kingdom
- 01992 610 434
- info@mobilitypluswheelchairs.co.uk
- mobilitypluswheelchairs.co.uk
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Replied to 59% of negative reviews
Typically replies within 1 week
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Life changing
The buying process was so easy, adding insurance and placing the order. Delivery was within 24 hours of placing that order! Super fast. The only slight issue i had with this is i was home alone when the delivery happened and the guy delivering it seemed to be on his own, he was struggling with the box and didnt seem to speak much english. This meant that i couldnt ask him to bring it in the house (i was expecting 2 people so this could be possible) and had to get him to just place it behind a lockable garden gate, so he could push it rather than carry it, he didnt seem to even have a parcel trolly. I had to wait for other people to get home to move the box, but other than that the fast delivery was fantastic. The actual wheelchair is amazing. Set up was a little complicated and i found the booklet a little lacking in details, but i figured it out. Took it out for the first time and its life changing.
I liked the item being sold
I liked the item being sold, it reaches my expectations. Delivery was very good.
Excellent customer service
At each point of contact I received an excellent service. I called with a query after receiving the scooter and very soon had received a video answering my question. Delivery was next day whick I thought was amazing as well. On top of all of that the price was very competitive.
Wheelchairs & parts
My dealings with this company have been brilliant, they most helpful and have delivered items on the date arranged.
Mobility Scooter
I loved that I received my scooter in 2 days from ordering. It is so easy to put up and down in seconds. I didn’t think that I was going to be able to lift it in and out of the car but it is so light that I managed to do that. It has made my life easier to be able to go shopping on my own to shopping centres best thing I’ve ever bought
Excellent service.
Stayed in touch to keep me up date with how my order was going. Replied to my e.mail within minutes helping me with a query.
Overall I can not find fault with them.
10/10 wheelchair and service
Next day delivery, well packaged. Took 10 minutes to put together with easy to follow instructions. Wheelchair itself is well made and very comfortable. Price was great, got a discount with it because it was my first order. I would definitely recommend, it’s give me my freedom back.
I didn’t believe the delivery was so…
I didn’t believe the delivery was so quick the chair was only half of the weight from my previous mobility electric wheelchair thank you very much iI am waiting for the sofa back in stock then I will order one thank you
IMPRESSED very impressed with helping and…
I was very impressed with helping and updating, Natalie's help and update emails where so much appreciated. Plus prompt service.
Recommended definitely!
The wheelchair is fantastic quality and we decided we would like an extra battery just in case. They were out of stock but we were put on a list and as promised contacted as soon as they were available again. We received the spare battery 2 days after being notified. The wheelchair was delivered the day after ordering! Would definitely use again and highly recommend.
Customer service was perfect
Customer service was perfect
They got back to me once item I required was in stock and process and delivery excellent
Every thing about this company is…
Every thing about this company is brilliant. From the moment you speak to a team member to service you receive when attending their showroom. All staff are so friendly and helpful plus their products are amazing. Would recommend 200%
Easily ordered
Easily ordered , good tracking service for delivery. Pleased with quality of chair received.
New Stealth mobility scooter ideal
New Stealth mobility scooter delivered on time. Set us easy and so far really pleased with it.
Electric Wheelchair Users
Hi there I'm really happy with the Ultra Electric Wheelchair I'm so happy I choose it, did not think I'd end up using a wheelchair in my entire life but it's happened.
I have to get to know my chair using it where ever I go now i hope it brings me the most in life, marvellous and wonderful, but I must say the delivery wasn't happy at all about this the person or persons delivery just left the large box parcel outside my front door,
How did he expect me to lift up the box such a big item all by myself, what he should have done his place the large box with the wheelchair inside box, into my home for which he did not do, disgusting he gets paid for his work, I expect large parcels or small to be delivered correctly. Puts Costumers off !!!!!!!!
Thank you
Follow up service
Always answered by realperson, but spares were very overpriced and huge P&P to pay. Dissapointing
Motabilityplus Worksop showroom and purchase of power chair
Whilst visiting my son in Derbyshire, in March, from the Scottish Highlands, my 16 year old power chair decided it was time to retire. I had been looking on the MotabilityPlus website prior to this, and was thinking of a replacement for my old power chair. My husband and myself visited the MotabilityPlus showroom in Worksop and was greeted by Carol, she was busy with another customer at the time, and suggested we have a look around the showroom while we waited. Once Carol had finished with the customer, she immediately came over to us to help with our choice of power chairs, giving us information about them, she then brought a power chair for me to try. I tested the power chair on the pavement near the showroom, then Carol took me to the testing track, which was inside the showroom, to try the power chairs on there. The test track had different surfaces, gravel, wood chipping, and a flat surface. It also had a slope and a step, they had definitely thought about every eventuality when the track was made. I was so impressed with how the power chair responded, both outside on the pavement and on the test track. I decided to purchase the Motabilityplus+ Ultra-light Instant folding power chair, in Crimson red. The colour is beautiful and so many people have commented on how lovely it is. I also purchased a 2nd battery, which will now give me a range of 26 miles. I find the power chair very easy to handle, it is very comfortable, even without any extra cushions which I use to use on my old power chair. The power chair is easy to fold and light enough for my husband to lift when putting it in the car. Im very pleased with my purchase and would recommend the power chair to anyone who is looking to buy a new one. The service that Carol provided was excellent, she gave me good information and advice and didn't rush through any of the process. Thank you Carol for all the help you provided, I would definitely recommend you. The showroom had only been open a few months, it was clean bright and tidy. My experience from entering the showroom to leaving the showroom was excellent, five stars for both Carol and the power chair. 😊 Best wishes Debra
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