MobilityPlus Wheelchairs Reviews 8,692

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 3,262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of products and excellent service, often highlighting the amazing value for money they receive. Many appreciate the staff's helpfulness, knowledge, and positive attitude, making interactions pleasant and productive, with some noting personalized assistance. The delivery service is frequently described as quick, prompt, and efficient, with many products arriving within 24 to 48 hours, often earlier than expected. Reviewers are also very satisfied with the products themselves, finding them to be exactly as described, strong, comfortable, and easy to assemble. However, some customers also noted issues with delivery, experiencing delays, missed appointments, or unexpected changes to delivery schedules, which caused inconvenience. A few other people also felt that the delivery personnel struggled with heavy items or did not provide the expected assistance, leading to difficulties in moving products indoors. There were also occasional reports of products arriving damaged or incomplete, requiring replacements or follow-up deliveries for missing parts.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality, ease of use, and the... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Users describe positive interactions with service, frequently highlighting excellent and first-class service... See more

Quality

Consumers find quality to be positive, with many reviewers describing items as well-made, strong, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Customer Service Listen to me understood and delivered what I needed This Company is Outstanding on Quality Service and Amazing Value for Money this is my second Wheelchair from them not... See more

Rated 5 out of 5 stars

At each point of contact I received an excellent service. I called with a query after receiving the scooter and very soon had received a video answering my question. Delivery was next day whick I thou... See more

Rated 5 out of 5 stars

I found that my experiance with MobilityPlus was first class with no delays in helping with my wheelchair for my wife. Must give 5 star rating with their help in supplying wheelchair immediately

Rated 5 out of 5 stars

This is the only company where we were able to purchase all the necessary parts for our electric wheelchair. They respond to inquiries and provide information very quickly. We've used them several tim... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very helpful

The battery was out of stock and I was put on there email list for when they came back available and was emailed the day they were in so I was able to get a battery and it arrived two days later

12 May 2026
Rated 5 out of 5 stars

Easy to order and quick delivery.

Easy to order and quick delivery.
I wanted a part for my Nova powerchair just the golf ball joystick top, found it easily and placed the order which arrived on time. I was kept informed at all times about the order status and the delivery status so 10 out of 10 as far as I'm concerned.

20 May 2026
Rated 5 out of 5 stars

Mobility scooter

I ordered 2 folding scooters a on line. They came within 2days. I didn't feel safe on 1 and rang the shop and explained. In less than 5mins it was sorted they would exchange it. I spoke to a chap that knew exactly what he was talking about and arranged everythin

20 May 2026
Rated 5 out of 5 stars

Shopping at Mobility plus you won't be disappointed

Everything about this experience at Mobility plus was outstanding. The customer service was excellent and nothing was to much trouble for them. I tried about five different chairs and choose the Nova. The price range is cheaper than all previous shops I've been to i wouldn't go anywhere else now. Thank you.

11 May 2026
Rated 5 out of 5 stars

Mobility Plus

Mobility Plus have always been Fantastic Company Amazing Customer Service Support Outstanding Staff Second to none on Value for Money
I will Never go Anywhere else for my next chair

20 May 2026
Rated 4 out of 5 stars

I'm very happy with the equipment, but......

I'm very happy with the two items of equipment, but I just wish that MobilityPlus QA'd them before shipping. My powered wheelchair had a lose front wheel, which had I not found it quickly could have caused an accident and my rollator had a misaligned rear wheel, which again I've sorted.

20 May 2026
Rated 4 out of 5 stars

Well guys havent been able to use it yet

Well guys havent been able to use the chair yet, i was sent the wronge colour back rest I have now received the correct colour one but nobody available to assemble it for me at the moment (holidays etc), it was a good job family members were here as we couldnt have seen to the delivery. On the plus side it was delivered earlier than expected. Just celebrated my 87th birthday on 25th. If you care to contact me in a weeks time i can rate the chair.

20 May 2026
Rated 5 out of 5 stars

Excellent after sales service.

Bought some spare parts for wheelchair.
Sent photographs of what I required. Was sent a quote. I told them happy to proceed was sent payment link.
Very easy to order and received the parts next day.
Excellent service.

13 May 2026

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