The lady at the Worksop store was absolutely lovely 😍 she gave us advice & was very knowledgeable about the different models of scooter in fact we bought one for me & also rang her later to purchase... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.
Contact info
Unit 8-10 Thorley Fields Business Park, Wood Street, CM23 4TR, Bishop's Stortford, United Kingdom
- 01992 610 434
- info@mobilitypluswheelchairs.co.uk
- mobilitypluswheelchairs.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I went down to Bishops Stortford
I went down to Bishops Stortford, had a really lovely and young girl who had so much patience with me. When I had more or less decided which rotator I wanted, she helped me see if I could fit it in my boot, I have a small one and it is very important to make sure you will be able to go out with it.
So now nearly a month later I’m getting the hang of it, but still taking it slowly as she told me not to rush
Really happy with our mobility walker…
Really happy with our mobility walker for my dad.
Came really quickly and support from your customer service team was excellent and efficient.
We would definitely recommend and purchase from you in the future if need anymore equipment
Always a good company to deal with
The scooter was absolutely brilliant…
The scooter was absolutely brilliant but I had to send it back it didn’t suit for getting it in the car
A great little 3 wheel walker with a…
A great little 3 wheel walker with a lovely size seat, plus a shopping bag
What's not to love?
Super fast delivery, and even in my 80's was simple for me to assemble.
5 star product at a 5 star price.
I 'road rested' straight away and it's sturdy but light, I absolutely love it.
Thank you.
Ordered and delivered within 2 days
Navigator mobility scooter ordered and delivered within 2 days. I've taken it for a ride and it is great, also phoned the office and spoke to a very friendly and helpul lady who answered my queries.
Purchased the stealth folding mobility…
Purchased the stealth folding mobility scooter, it’s great! Folds small, easy to use and so far seems good suspension and can handle slight slopes in the pavement. Head lamps are amazingly bright!
We did get a little confused when initially would not start, but then realised there is a switch on the battery to turn it on.
Delivery was exceptional, received a text informing me of time window on the day of delivery and was delivered by a very helpful driver.
Contacted mobility plus as needed the documentation that battery is airline friendly and they sent this promptly.
Great company and great service all round!
Read the small print
Read the small print, the chair I ordered was not as described, too small and they took £55 for return, I truly believe it is unlawful to punish disabled customers when they are unable to visit stores to check chairs out first, last time I ever order from them
The lady at Nottingham was very…
The lady at Nottingham was very friendly competent and not at all pushy.The order was placed with minimum effort in relaxed atmosphere followed by regular updates on delivery which arrived next dat brilliantly packed and in allotted delivery time.Excellent service throughout thank you.
Have made 3 purchases from motability…
Have made 3 purchases from motability plus fast delivery great product range affordable prices highly recommend them.
Friendly staff who explained their products well
Friendly staff who explained their products in an easily understandable way. Really pleased with my purchase. Have been using the chair for 5 days now and it has made my life so much easier!
It is a great wheelchair for my husband…
It is a great wheelchair for my husband easy to use cheaper to maintain the tools that comes with it are top quality the delivery was smooth it was in great condition when arrived
Excellent service and advice
Excellent service and advice. The wheelchair was delivered on time. It was well packaged and the parcel also included other items ordered. I was kept informed about my order at all times and have since taken delivery of an extra battery and connector. I received the same excellent service. I wouldn't hesitate in recommending motorbility plus+ Many thanks to all the staff who assisted me. Best wishes for the future.
Excellent an fast service
Chair arrived on time but the order not…
Chair arrived on time but the order not complete waitingʻ for spare battery no date when this will arrive
Easy to assemble
Carol in showroom was informative and…
Carol in showroom was informative and very down to earth. She helped us select the right wheelchair for my needs.It was delivered when stated and is already proving very useful.
Delivery was on time with no hassle…
Delivery was on time with no hassle aalesman very helpfull
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








