MobilityPlus Wheelchairs Reviews 

9,154
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 3,238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and courteous approach, making interactions pleasant and efficient. Many people highlight the excellent service, including prompt responses to queries and efficient after-sales support. Reviewers are very satisfied with the products, often noting their quality, ease of use, and the freedom they provide. The delivery service is frequently described as fast, efficient, and reliable, with many appreciating the helpful drivers. However, some customers noted occasional delivery issues, such as unexpected arrival times, lack of notification, or unattended parcels. A few people also found certain products were not as lightweight as expected, too wide for doorways, or had small seats. Additionally, instances of missing parts or premature battery failures were mentioned, though some were quickly resolved.

What people talk about most

Product

Clients share positive opinions on product quality, with many describing items like chairs and scooters as... See more

Delivery service

Consumers find delivery service to be positive, with many praising the speed and efficiency of their orders,... See more

Service

People report positive experiences with service, often highlighting the efficiency and speed from ordering to... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, professionalism, and... See more

Quality

Reviewers mention positive feedback about quality, with many describing products like chairs and scooters as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lady at the Worksop store was absolutely lovely 😍 she gave us advice & was very knowledgeable about the different models of scooter in fact we bought one for me & also rang her later to purchase... See more

Rated 5 out of 5 stars

Just a great Company to deal with, and what makes a great Company, is the people who have a professional, courteous, knowledge and understanding of the disabled people's needs ! That is what sums M... See more

Rated 5 out of 5 stars

Very pleased with the service I received from MobilityPlus Wheelchairs Worksop. The staff were very helpful and were able to answer all my questions. I chose to wait for the colour I wanted and it en... See more

Rated 5 out of 5 stars

Booked appointment to review lightweight power wheelchairs which could be lifted into car boot despite my disability. Staff extremely helpful and showed me 4 models letting me test them and importan... See more


Company details

  1. Mobility Equipment Supplier

Written by the company

MobilityPlus supply premium quality electric wheelchairs at an affordable price. The company was formed out of the increasing demand for quality powerchairs at a price that bridges the huge price gap between manual and current electric wheelchair models. Our goal is to make it as easy as possible for anybody that may require a wheelchair to upgrade into a more independent, convenient method of transportation. MobilityPlus is dedicated to enhancing quality of life of our customers. The company is consistently offering the best quality and most functional mobility products, with best value and competitive pricing.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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Replied to 52% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(9,154)

3,089 reviews in the last 12 months

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Rated 4 out of 5 stars

I went down to Bishops Stortford

I went down to Bishops Stortford, had a really lovely and young girl who had so much patience with me. When I had more or less decided which rotator I wanted, she helped me see if I could fit it in my boot, I have a small one and it is very important to make sure you will be able to go out with it.
So now nearly a month later I’m getting the hang of it, but still taking it slowly as she told me not to rush

15 June 2026
Rated 5 out of 5 stars

Really happy with our mobility walker…

Really happy with our mobility walker for my dad.
Came really quickly and support from your customer service team was excellent and efficient.
We would definitely recommend and purchase from you in the future if need anymore equipment

15 June 2026
Rated 5 out of 5 stars

A great little 3 wheel walker with a…

A great little 3 wheel walker with a lovely size seat, plus a shopping bag
What's not to love?
Super fast delivery, and even in my 80's was simple for me to assemble.
5 star product at a 5 star price.
I 'road rested' straight away and it's sturdy but light, I absolutely love it.
Thank you.

15 June 2026
Rated 5 out of 5 stars

Purchased the stealth folding mobility…

Purchased the stealth folding mobility scooter, it’s great! Folds small, easy to use and so far seems good suspension and can handle slight slopes in the pavement. Head lamps are amazingly bright!
We did get a little confused when initially would not start, but then realised there is a switch on the battery to turn it on.
Delivery was exceptional, received a text informing me of time window on the day of delivery and was delivered by a very helpful driver.
Contacted mobility plus as needed the documentation that battery is airline friendly and they sent this promptly.
Great company and great service all round!

19 June 2026
Rated 1 out of 5 stars

Read the small print

Read the small print, the chair I ordered was not as described, too small and they took £55 for return, I truly believe it is unlawful to punish disabled customers when they are unable to visit stores to check chairs out first, last time I ever order from them

25 May 2026
Unprompted review
Rated 5 out of 5 stars

The lady at Nottingham was very…

The lady at Nottingham was very friendly competent and not at all pushy.The order was placed with minimum effort in relaxed atmosphere followed by regular updates on delivery which arrived next dat brilliantly packed and in allotted delivery time.Excellent service throughout thank you.

18 June 2026
Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice. The wheelchair was delivered on time. It was well packaged and the parcel also included other items ordered. I was kept informed about my order at all times and have since taken delivery of an extra battery and connector. I received the same excellent service. I wouldn't hesitate in recommending motorbility plus+ Many thanks to all the staff who assisted me. Best wishes for the future.

19 June 2026

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