Mobile Vikings  Reviews 7,657

I've been a Viking for 4945 days now (about 13 and a half years), so nearly from the beginning. I've been sailing the drakar ever since and am very happy about it. Very good data plans and since half a year we've got internet from Mobile Vikings also. No complaints!

Unchained connectivity. Pure Viking power!

I love thr company, great service, low prices and a fun approach to mobile phone service

Answered all my questions relating to installation and the engineer was very quick at installing the broadband.

We are very disappointed with the service. Our installation appointment has been rescheduled no less than three times, even though we were promised during the purchase that everything would be arranged quickly. It has now been over a month, and things are still not in order.

The communication is frustrating: one customer support representative says they can’t do anything, while another promises a quick resolution – none of these promises have been kept.

This makes us feel like customer service and commitments are not being taken seriously. We expected much more professionalism and reliability.

Glad we changed to BASE, the internet was provided in 3 days after ordering, and the internet is fast enough since the internet comes via Telenet.

Stay away!

Quick response on the customer service line. Thoughtful and knowledgeable persons on the other side of the line. Good followup. Problems resolved!

The service is good, reliable and affordable.

Mobile Vikings is a chill company that doesn't make your life complicated. Quite opposite. They help me make my bills cheaper with some of their actions. Everything is dealt easily online. Their app is very understandable.
Just a good mobile phone provider

Easy to set up the Mobile Viking SIM card and the internet at home. Price is cheaper than other provides. Support is easy to reach and very responsive.

very fast, very easy, cheap, love the viking points

Services prepaid selon usage

With mobile & home Vikings Provider,
People’s need to be scarecull…really full scared be are.

Because sometimes, you feel strange feelings of look like you transform in a real Viking.

I used a prepaid SIM from Mobile Vikings from Oct 2020 - Sep 2023 when I worked in Belgium. I left for good since then and stopped using the SIM card on 28 Sep 2023. After almost 2 years, I received an email with a letter from a law firm, stating that I have a fine from Mobile Vikings (40 euro) that is long overdue, and if I don't pay the fine in 14 days, there will be serious legal actions against me. I wrote back and never get a reply. I contacted the helpdesk of Mobile Vikings, and got a reply that they cannot assist me since my case is already with the law firm. I asked if they can officially terminate my account, even though on the website, they stated that prepaid SIM will be terminated as long as we stop topping up. I don't want them to see me as their client and keep sending me a fine years later thinking that I use their service without paying. He never replies. It's ridiculous and horrible to be charged after I left a country for 2 years, and I have NEVER received any message, email or letter that I was continue being charged by Mobile Vikings. If I pay the fine this time, is Mobile Vikings going to repeat it, since they NEVER want to guarantee that everything will be settled as long as I pay this fine? Terrible and dirty!

The connection is good most of the time and when we are abroad is good service too.

Mobile vikings gave me a prepaid SIM when others stopped offering it, saving me money. They let me get a SIM for an overseas friend visiting without paying through the nose for roaming. No fuss, just easy and fast. At the same rates or better than my previous operator.

Happy to have discovered this great service. Very fast in handling the requests and great deal of offers and personalized options for your eSIM.

I have been a Mobile Vikings client for some years now. Never had problems with my prepaid card. However, recently, I have tried to switch my Internet subscription from Proximus to Mobile Vikings, encountering many issues - poor technical support and follow up, as there seemed to be a problem with my address. I have tried for months to follow up and resolve the issue with the support, but no solution was provided - just the promise that Vikings will take care of it internally. So I gave up on it, which was really dissappointing.

The internet connection is reliable 24/7 and fast.

Reliable so never needed to contact the customer care yet.

Poor internet connection

Made an appointment to have Fiber installed on my adress. 1st appointment was cancelled without any notification. 2nd appointment got me a technician who can't do welding. Now they require me to make a 3th appointment to get this correct technician at my adress...