Mobile Tyre Buddy LTD Reviews 

303
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers overwhelmingly had a great experience with this company, emphasizing how helpful the team is when unexpected emergencies happen. Customers frequently praise the rapid response times, noting that technicians arrive quickly and resolve roadside problems with great efficiency. People constantly highlight that the staff members are extremely polite, friendly, calm, and professional during very stressful situations on the road. Some reviewers were not happy with unexpected extra costs, mentioning sudden price increases and additional charges demanded right after the work was finished. A few other people also felt frustrated because they received poor communication regarding expensive bills, unexpected fees, and low quality budget replacement tyres.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast response times and professional roadside... See more

Staff

Customers had positive experiences with staff, highlighting helpful and efficient service from both telephone... See more

Price

Consumers find price to be ambiguous, with highly mixed feelings regarding the costs involved. Some reviewers... See more

Response time

Clients share positive opinions on response time, noting that calls are answered immediately and technicians... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called them at 8:00pm the night before as tyre had gone flat and needed a replacement. Arranged for an appointment the following morning for between 9:00 - 10:00am and paid a reasonable deposit. The f... See more

Company replied

Rated 5 out of 5 stars

Top class guys. Return customer and won’t use anyone else. Zaheed was brilliant getting my nut out, all within 15/20 minutes and even secured the car with rocks and bits he could find. Recommend these... See more

Company replied

Rated 5 out of 5 stars

We got a flat tyre, after a lovely day at a local attraction. I googled Tyre Buddy, their response was quick. They courteously listened to my problem & gave me clear instruction of price, timing plus... See more

Rated 5 out of 5 stars

Getting a new tyre fitted was the easy part, quick, efficient but expensive but it was a mobile service after all. The only problem I had was I waited for a week for an invoice, which is ridiculous. T... See more

Company replied


Company details

  1. Tire Shop

Written by the company

We offer a 24/7 mobile tyre fitting service. We will ensure that we offer you the best possible emergency call out service when you need us the most. Have you broken down and are looking for roadside assistance? Look no further we are here to help! Have you had a puncture in the middle of nowhere with no spare wheel and are looking for assistance? Look no further mobile tyre buddy is happy to help. We can change your Tyre on the spot anywhere you may be. We have a fleet of vans that carry the equipment you find in a garage all in the back of a van!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(303)

182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have a very good experience with this…

I have a very good experience with this company says the fitter would be there within an hour. He actually was there in 45 minutes, the only criticism was the price £250 for one tyre and I had to ask the fitter to balance the tyre 🛞 before he put it back on thought that would be standard practice?.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Arrived in an hour, old tyre off, new one on within 20 minutes. The guy was nice and professional.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and very quick service

A huge thank you for such a reliable service. My tyre needed to be urgently changed due to the tyre wall being split. Working for the NHS I had patients booked and was panicking that I would not get my tyre changed urgently. My local garage said 2 days!
Thankfully I came across this company online. Following my booking my new tyre was fitted within 2 hours, very impressed as my car has specialist low profile tyres which are tricky to get.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Very clear with pricing and timings

Very clear with pricing and timings. Had someone out to us within the hour even though it was a commercial tyre that was required. Even gave a follow up call - will use again and can recommend!!!

20 January 2026
Unprompted review
Rated 2 out of 5 stars

Too expensive

Too expensive. Paid 370 for 0ne tyre replacement

19 January 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Dear Marwa,

Thank you for taking the time to share your feedback with us. We sincerely apologize for your experience regarding the cost of the tyre replacement. Our goal is to provide transparency and value to our customers, and we understand how important pricing is when making decisions.

We aim to offer competitive rates while ensuring high-quality service, using dependable products and skilled technicians. If you felt that we didn’t meet your expectations in terms of value, we would really appreciate the opportunity to discuss this with you further.

Your feedback is valuable, and we are committed to learning from it to improve our services. Please reach out to us directly at 07999123247 so we can address your concerns and hopefully restore your confidence in our service.

Thank you for choosing Mobile Tyre Buddy.

Best regards,
Mobile Tyre Buddy Team

Rated 5 out of 5 stars

Someone had slashed my tyre

Someone had slashed my tyre. I within an hour a new tyre had been fitted. Very friendly staff and quick service. Thank you.

18 January 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Thank you for your fantastic feedback Rory! We're delighted to hear that our team provided you with quick service and a friendly experience after your tyre was slashed. Your satisfaction motivates us to keep delivering the best service possible. If you ever need assistance again, we’re just a call away!

Rated 5 out of 5 stars

Fast service

Great communications, fast service, arrived in an hour and was done in less than 20 minutes. Very polite.
Ive never used a mobile tyre fitter before and i'll certainly use this company again if im ever in the unfortunate position to require it.

18 January 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Thank you so much for the great review Andrew! We’re really pleased to hear you were happy with the communication, quick response time, and the service itself. Making a stressful situation as easy and smooth as possible is exactly what we aim for. It’s great to know your first experience with a mobile tyre fitter was a positive one, and we truly appreciate you choosing us. If you ever need us again, we’ll be more than happy to help. Safe travels!

Rated 5 out of 5 stars

Absolutely fantastic service in an…

Absolutely fantastic service in an emergency good communication with office and driver ! Highy recommended thanks John .

17 January 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Thank you for the fantastic feedback John! We’re really glad we could help you out in an emergency and that both our office team and driver kept everything clear and smooth for you. Recommendations like this mean a lot to us. Thanks again for choosing us, and if you ever need assistance in the future, we’re just a call away. Safe driving!

Rated 1 out of 5 stars

Absolute rip off avoid

Absolute rip-off avoid

My wife was quoted £250 for what she was told were two top of the range tyres. After she paid and I got home, I checked the tyres fitted and they were budget tyres that retail for around £45–£50 each.

To make it worse, they initially tried to add VAT on top of the £250, taking it to £300. When my wife questioned this, they suddenly said “don’t worry about the VAT” which tells you everything you need to know.

Misleading, overpriced, and clearly trying it on. Absolute rip off and not a business I’d ever use again or recommend to anyone.

16 January 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Hi Richard,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience, and we take concerns around pricing and tyre specifications very seriously.

For full transparency, we always aim to provide clear information about the tyres we supply, including brand, specification, and pricing. If there was any misunderstanding regarding the tyres fitted versus the quote, we sincerely apologise — that was never our intention.

Regarding VAT, we always offer our customers a choice, which is why the final price did not include VAT. We strive to be upfront and clear in all communication to ensure there are no surprises.

We’d really appreciate the opportunity to speak with you directly and resolve any concerns. Please feel free to contact us on 07999 123247 so we can clarify what happened and make sure everything is fully understood.

We value every customer and your feedback helps us improve our service for everyone.

Kind regards,
Director

Rated 5 out of 5 stars

Responsive and swift tyre replacement.

Tyre had punctured during a long journey and could not be patched. Called this place and the experience was pretty seamless, they were clear about the information required, how to get the information and the fitter arrived within the hour as stated. Great and quick service.

15 January 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Thank you for taking the time to leave such a detailed review Callum. We know a puncture during a long journey can be frustrating, so we’re really pleased to hear the process was seamless and that everything was explained clearly from the start. Arriving when we say we will and getting you back on the road quickly is always our priority. Thanks again for choosing us, and we’re glad we could help when you needed it.

Rated 5 out of 5 stars

Call answered straight away

Call answered straight away. Repair guy with me in an hour. Price was pretty decent given the circumstances, as I was well and truly stuck with a burst tyre, and no spare!

15 January 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Thanks very much for your review! We’re glad we could answer your call straight away and get one of our fitters out to you quickly, especially in such a tricky situation with no spare. It’s great to hear you felt the pricing was fair given the circumstances. We really appreciate you choosing us and are happy we could get you back on the road safely.

Rated 5 out of 5 stars

Good service

Very smooth transaction

15 January 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Thank you for taking the time to leave a review John, it is highly appreciated from the team!

Rated 1 out of 5 stars

Avoid at all cost

Paid my deposit of £100 got told they’d be here in 30-60 minutes, 3 hours later still no sign many calls inbetween they kept saying id get a call in the next five minutes never did and then around four hours later I got a call saying they are on the way which at that point I chose to pay another company that can in 30 minutes, so I told the guy not to come and he started threatening me, swearing down the phone said he’d come and smash my head in because I cancelled I was utterly shocked and then when I called back to tell the company they didn’t care and refused to refund my money!!! Please do not use this company

13 January 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Dear Joe,

Thank you for bringing this to our attention. We are genuinely sorry to hear about your experience and appreciate you taking the time to share it.

Firstly, we would like to be very clear that the behaviour you’ve described is completely unacceptable and does not reflect our standards or the way we expect anyone representing our business to act. We take allegations like this extremely seriously and have escalated this internally for immediate investigation.

We also apologise for the significant delay you experienced and for the lack of clear communication during that time. We understand how stressful being stranded with a burst tyre can be, and we regret that we did not meet your expectations on this occasion.

Regarding the deposit, we would like the opportunity to review this properly and resolve it fairly. Please contact us directly @ 07999123247 with your booking details so we can look into the timeline, calls, and payment and work toward an appropriate resolution.

We value feedback, even when it’s critical, as it helps us improve our service and ensure this does not happen again. We are committed to providing a reliable, professional, and respectful service to all customers, and we’re sorry that this was not your experience.

Kind regards,
Director

Rated 5 out of 5 stars

Great service

Great service. Had replacement tyre fitted on the roadside within the hour. Big thanks to Zak very friendly and knowledgeable. 5 Stars to everyone I delt with.

13 January 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Thank you for your kind feedback Roger! We’re glad we could get your tyre sorted quickly and that you found the service both friendly and professional. Your support really means a lot to us, and we’re happy we could help get you back on the road. Drive safely and thanks again for choosing us!

Rated 5 out of 5 stars

Great service

Great service

10 January 2026
Unprompted review
Mobile Tyre Buddy LTD logo

Reply from Mobile Tyre Buddy LTD

Thank you for the 5 star review Carl, it is much appreciated by the team!

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